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Home My WebLink About08/20/19 MISC CIVIL SERVICE AGENDAMISCELLANEOUS CIVIL SERVICE COMMISSION REGULAR MEETING CITY OF BAKERSFIELD City Hall North, 1600 Truxtun Avenue Conference Room A, 1� Floor I— pOSTEDON Ati-, 1 5 2019 CITY CLERIC'S OFFICE 1. Roll Call 2. Public Comments 3. Approval of Minutes Agenda August 20, 2019 2:00 P.M. by City Clerk's Office City of Bakersfield t. p Staff recommends approval of the minutes of the regular meeting of 07/16/19. 4. New Business A. Eligible List Certified by the Human Resources Manager (Informational Item) 1. Air Conditioning Technician (Open) #01221 2. Facility Worker -Parks (Open) #01228 3. Civil Engineering III -Traffic Division (Open)#01230 4. Deputy City Attorney 1/II (Open) #01231 5. Fleet Service Worker 11 (Promotional) #01233 6. Park Services Coordinator (Promotional) #01235 7. Service Maintenance Worker -Solid Waste (Promotional) #01238 (S. Collins, 1. Farmer, S. Duncan, T. Sunkes) B. Eligible List Extended by the Human Resources Manager (Informational Item) 1. Facility Worker - General Services (Open) #01152 extended from 8/11/2019 to 2/11/2020 2. Financial Investigator (Promotional) #01106 extended from 8/17/2019 to 2/17/2020 3. Heavy Equipment Operator -Streets (Promotional) #01151 extended from 7/30/2019 to 1/30/2020 (I. Farmer, S. Collins) C. Nepotism(s) (Review, Discuss, Vote) 1 . Arthur Carmona, Facility Worker -Parks #01228 2. David Gutierrez, Facility Worker -Parks #01228 3. Arcadia Pinedo, Facility Worker -Parks #01228 4. Mark Vendenoff, Facility Worker -Parks #01228 5. Felipe Vieyra, Facility Worker -Parks #01228 6. Christina Howell, Administrative Analyst 1/11 #01229 7. Davina Montes, Administrative Analyst 1/II #01229 8. Margaret Adams, Associate Planner 1/11 #01241 9. Daniel R. Maldonado, Water Resources Planner #01242 10. Andres Romero, Recreation Coordinator #01245 11. Christina Howell, Revenue Program Supervisor #01247 12. Kari Pressler, Revenue Program Supervisor #01247 (I. Farmer, R. Rodriguez) D. New Job Specification(s) (Review, Discuss, Vote) 1. Technology Systems Analyst 1/11 2. Technology Systems Engineer 1/11 3. Technology Systems Technician 1/11 4. Technology Systems Supervisor (C. Tenter) E. Appointment of Hearing Officer and Selection of Dates for Personnel Appeal Hearing fJ. Rudnick) S. Commissioner's Comments 6. Adjournment Resp 6ttullys -miffed, hristi Tenter Human Resources Manager MINUTES Miscellaneous Civil Service Board Regular Meeting 1600 Truxtun, City Hall North, Conference Room A, I 5 floor July 16, 2019 2:00 P.M. The Miscellaneous Civil Service Board Meeting commenced on July 16, 2019 at 2:00 p.m., City Hall North, Conference Room A, lsr Floor. 1. Roll Call: Ron Wolfe, Chair Tom Dorlis, Secretary - Absent Michael Caves - Absent Nila Hogan Roland Maier Administration present: Christi Tenter, Human Resources Manager Mari Blowers, Human Resources Supervisor Shayla Collins, Human Resources Supervisor Sandra Duncan, Human Resources Analyst Adriana Pena, Human Resources Clerk Rachel Rodriguez, Human Resources Analyst Isabel Farmer, Human Resources Analyst Tracy Sunkes, Human Resources Analyst Joshua Rudnick, Deputy City Attorney Viridiana Gallardo-King, Associate Attorney Zoe Finch, Clerk Typist -Temporary 2. Public Comments None 3. Approval of Minutes Upon a motion, by Commissioner Roland Maier and seconded by Commissioner Nila Hogan, the minutes for May 21, 2019 and June 20, 2019 were APPROVED, ALL AYES. 4. New Business A. Eligible Lists Certified by the Human Resources Manager 1. Benefits Technician (0) #01217 2. Code Enforcement Officer 1/II (0) #01218 3. Code Enforcement Officer III (P) #01216 4. Light Equipment Operator (0) #01212 5. Maintenance Craftworker I -General Services (0) #01220 6. Public Information Officer (0) #01215 7. Real Property Supervisor (P) #01232 8. Secretary 1/11 (P) #01219 9. Traffic Signal Technician (P) #01209 Eligible lists for the above referenced positions were submitted as information items to the Board and placed on file. NAT C. Nepotisms 1. Kimmie Gearhart, Benefits Technician #01217 2. Michael Williams, Code Enforcement Officer 1/II #01218 3. Jose Aguilar, Fleet Service Worker II #01233 4. Ryan Doolan, Light Equipment Operator #01212 5. Carlos Villa Jr., Light Equipment Operator #01212 6. Terry Tripp, Maintenance Craftworker I -General Services #01220 7. Curtis Hansen, Park Services Coordinator #01235 8. Ruben Ramirez Jr., Park Services Coordinator #01235 9. Jose Salazar, Park Services Coordinator #01235 10. Christopher Sianez, Park Services Coordinator #01235 11. Michael Williams, Park Services Coordinator #01235 12. Renee Williams, Real Property Supervisor #01232 13. Christina Howell, Secretary 1/11 #01219 14. Caycee Peek, Secretary 1/II #01219 15.Camilo Gonzales, Service Maintenance Worker -Solid Waste #01238 16.Sean Dye, Supervisor II -Parks #01227 17.James Lawson, Supervisor II -Parks #01227 After discussion, a motion, by Commissioner Roland Maier and seconded by Commissioner Nila Hogan, was made to approve the recommendation of the Interim Development Services Director, Phil Bums, Public Works Director, Nick Fidler, Assistant Director of Recreation and Parks, Darin Budak, Finance Director, Randy McKeegan, Assistant Public Works Director Stuart Patteson, Recreation and Parks Director, Dianne Hoover, and/or the Human Resources Division, to approve the Nepotism Waivers for the above items. APPROVED, ALL AYES. 5. Commissioner's Comments Christy Tenter, Human Resources Manager, asked the Commissioners if the format of Information presented for Miscellaneous Civil Service was useful and easy to read and understand. The Commissioners replied that is was easy to read and understand. 6. Adjournment There being no further business to come before the Board, a motion was made by Commissioner Roland Maier and Seconded by Commissioner Nita Hogan to adjourn the meeting at 2:05p.m. APPROVED, ALL AYES. Respectfully submitted, Tom Dorlis, Secretary POSITION: AIR CONDITIONING TECHNICIAN (OPEN) #01221 APPLIED............................................................................................. 32 ACCEPTED.................................................................. I ...................... 15 ATTENDEDORAL ......... .......................................... .................. ........ 10 AFTERORAL ....................................................................................... 05 CERTIFIED..................................................................................... ..... 05 Eligible List Report Air Conditioning Technician - (Open) #01221 Human Resources Analyst: Isabel Farmer Established List Expiration Candidate Name 8/8/2019 2/8/2020 Thompson, Daniel 8/8/2019 2/8/2020 Towery, Chad 8/8/2019 2/8/2020 Phillips, Dallas 8/8/2019 2/8/2020 Reimer, Steven 8/8/2019 2/8/2020 Huegel, Timothy Seq. Rank 1 2 3 4 5 POSITION: FACILITY WORKER -PARKS (OPEN) #01228 APPLIED ...................................... ACCEPTED ............................ ATTENDED WRITTEN......... PASSED WRITTEN ............. .............................................283 .......................................................... 82 ............... 59 ACCEPTEDTO ORAL .................................................................................... 58 ATTENDEDORAL .......................................................................................... 56 PASSEDORAL ............................................................................................... 31 CERTIFIED...................................................................................................... 31 Eligible List Report Facility Worker -Parks (Open) #01228 Human Resources Analyst: Isabel Farmer Established List Expiration Candidate Name Seq. Rank 7/22/2019 1/22/2020 Espinoza, Margarita 1 7/22/2019 1/22/2020 Amos, Ajani 2 7/22/2019 1/22/2020 Chavez, Jose 3 7/22/2019 1/22/2020 Perez, Jonathan 4 7/22/2019 1/22/2020 Reed, Clayton 5 7/22/2019 1/22/2020 Carmona, Arthur 6 7/22/2019 1/22/2020 Flores, Alvaro 7 7/22/2019 1/22/2020 Dominguez, Marcos 8 7/22/2019 1/22/2020 Vargas, Guilmor 9 7/22/2019 1/22/2020 Cisneros -Herrera, Joshua 10 7/22/2019 1/22/2020 Loya, Samuel 11 7/22/2019 1/22/2020 Lopez Villa, Cotberto 12 7/22/2019 1/22/2020 Ortiz, Josh 13 7/22/2019 1/22/2020 Vieyra, Felipe 14 7/22/2019 1/22/2020 Heckathorn, Jacob 15 7/22/2019 1/22/2020 Gutierrez, David 16 7/22/2019 1/22/2020 Pinedo, Arcadia 17 7/22/2019 1/22/2020 Steward, Marcus 18 7/22/2019 1/22/2020 Vargas, Rafael 19 7/22/2019 1/22/2020 Gutierrez, Carlos 20 7/22/2019 1/22/2020 Alcoroz-Martinez, Rafael 21 7/22/2019 1/22/2020 Posey, Brandon 21 7/22/2019 1/22/2020 Bozarth,JR 22 7/22/2019 1/22/2020 Sager, Steven 22 7/22/2019 1/22/2020 Smith, Bryan 22 7/22/2019 1/22/2020 Hernandez, George 23 7/22/2019 1/22/2020 Sanchez, David 23 7/22/2019 1/22/2020 Gonzalez, Rogelio 7/22/2019 1/22/2020 Alaniz, Donny 7/22/2019 1/22/2020 Harrell, James 7/22/2019 1/22/2020 Vedenoff, Mark 24 25 25 26 POSITION: CIVIL ENGINEERING III -TRAFFIC DIVISION (OPEN) #01230 APPLIED......................................................................................06 ACCEPTED..................................................................................04 TRAINING AND EXPERIENCE..........................................................02 CERTIFIED....................................................................................02 Eligible List Report Civil Engineering III - Traffic Division (Open) #01230 Human Resources Supervisor: Shayla Woods -Collins Established List Expiration Candidate Name Seq. Rank 8/7/2019 2/7/2020 Bakhet, Wassem M 8/7/2019 2/7/2020 Castro, Karla Y POSITION: DEPUTY CITY ATTORNEY I/II (OPEN) #01231 APPLIED.............................................................................................18 ACCEPTED...... ................................................................................... b ATTENDEDORAL...............................................................................5 AFTERORAL.......................................................................................5 CERTIFIED...........................................................................................5 Eligible List Report Deputy City Attorney 1/II (Open) #01231 Human Resources Supervisor: Shoylo Woods -Collins Established List Expiration Candidate Name Seq. Rank 7/23/2019 1/23/2020 Bogie, Darren 1 7/23/2019 1/23/2020 Gallardo-King, Viridiana 7/23/2019 1/23/2020 Clasen, Christina 7/23/2019 1/23/2020 Clasen, Nathaniel 7/23/2019 1/23/2020 Thomas, John Manager POSITION: FLEETS ERVICE WORKER II (PROMOTIONAL) #01233 APPLIED.............................................................................................6 ACCEPTED.........................................................................................4 ATTENDEDORAL................................................................................4 AFTERORAL.......................................................................................4 CERTIFIED...........................................................................................4 Eligible List Report Fleet Service Worker II (Promotional) #01233 Human Resources Analyst: Tracy Sunkes Established List Expiration Candidate Name Seq. Rank 7/19/2019 1/19/2020 Aguilar, Jose 1 7/19/2019 1/19/2020 Singh, Porminder 7/19/2019 1/19/2020 Avila Ornelas, Jose 7/19/2019 1/19/2020 Rodriguez, Edmundo nager buy I), 2u 1 Y POSITION: PARK SERVICES COORDINATOR (PROMOTIONAL) #01235 APPLIED.............................................................................................23 ACCEPTED........................................................................................14 ATTENDEDORAL...............................................................................14 AFTERORAL.......................................................................................5 CERTIFIED...........................................................................................5 Eligible List Report Park Services Coordinator (Promotional) #01235 Human Resources Analyst: Sandra Duncan Established List Expiration Candidate Name Seq. Rank 7/19/2019 1/19/2020 Dougherty, Robert 1 7/19/2019 1/19/2020 Garcia, Carlos 1 -7/19/2019 1/19/2020 Bailey, Nicolas 2 7/19/2019 1/19/2020 Williams, Michael 2 7/19/2019 1/19/2020 Posado, Yonder 3 19, 2019 POSITION: SERVICE MAINTENANCE WORKER -SOLID WASTE (PROMOTIONAL)#01238 APPLIED.............................................................................................13 ACCEPTED........................................................................................10 ATTENDED ORAL...............................................................................8 AFTERORAL......................................................................................5 CERTIFIED..........................................................................................5 Eligible List Report Service Maintenance WorkerSolidWaste (Promotional) #01238 Human Resources Analyst: Sandra Duncan Established List Expiration Candidate Name Seq. Rank 7/24/2019 1/24/2020 Gonzales, Camilo 1 7/24/2019 1/24/2020 Chaverria, Guadalupe 7/24/2019 1/24/2020 Morales, Arnold 7/24/2019 1/24/2020 Romero, Robert 7/24/2019 1/24/2020 Parade, Gilbert Monagei Eligible List Report Facility worker- General Services (Open) #01152 Human Resources Analyst: Isabel Farmer On ]/22/19 -Sean Cocal, General Services Superintendent, requested to extend Me Ell fist W sk 6 rnonihs to 2/11/M. Established List&piration Candidate Name Seq. Rank Nemo Ref. To Stains 2RJ{2W9 8/!!/2019 8ie6B, Bennis 1 SCaal 2/12139 Deal intervrtw. 2/11/2019 8/11/2019 Lar, Steven 2 S.Caa12/12/19 2/11/2919 8111/2819 & 0.8se Gh steekex 3 S.Caral 2/12/19 Accepted Still pgdVon wi water. 2/11/2019 8/11/2819 Ureno, Juan 4 i.Caol 6/10/19 2/11/2019 8/11/2019 Caro, Jesias 5 S.Cao16/13/19 2/11/2019 8/11/2019 Thompson, Tyler 6 2/11/2019 8/11/2019 Franco. Moses ] 2/11/2019 8/11/2019 Rented., Michael 8 2/11/2019 8/11/2019 Peni Jesus 9 2/11/2019 8/11/2019 Gonzalez. Gabriel 10 w gIVO19 91H Hi2049 telseeti Requertedtaberemoved framllstan2/12/19. 2/11/2019 8/11/2019 Shields, Denell 12 � JAN ��-- .,;'Gr✓�, tChfisti Tenter Human Resources Manager July 23, 2019 Elpi List Report Financial Investigator #01106)Promotional) Human Resources Analyst. ShaYla Wood,Collins On 1/]/19, Mamie Ashford requestetl to a#erW the list for src (6) morift to 8/17/2019. On ]/]6/19, Tessa MtlrexsreWestec tl M"S sffa sFx l6 monthito2/I Established List Expiration Candidate Name Seq.Ronk Need Ret To Status 8/13/2818 2%17/2019 4 T. Andrews & M. Ashford 8 17A Promoted 5.13.19 W H7119818 2/171,2019 in 2 Yes Promoted 9.17.18 &1"-18 8/17/2018 2/17/2019 Perez Ashleigh 3 yes T. Andrews & M. Ashford 817.18 8/17/2018 2/17/2019 Kohler Karol A 8/17/2018 2/17/2019 Carrill, Sonia 5 Christi Tenter, Human Resources Manager July 29, 2019 Eligible List Report Heavy Equipment Operator - Streets Promotional) #01151 Human Resources Analyst Isabel Farmer On 7/16/19 - Mike Connor, Steel Superintendent, requested to extend the Eligible List for su (6) months to 1/30/20. Established List Expiration Candidate Name Seq. Rank Nepo Ref To. I Status 439{204 3/30/2919 Maga9g;-Bariq 1 M.Connor 2.4.19 Promoted 3/4/19 1/30/2019 7/30/2019 Reyes. Christopher 2 M.Cannor 2.4.19 M. Connor 7.35.19 1/30/2019 7/30/2019 Mortin-Ramirez Stephen 3 M.Connor 24.19 M. Connor 7.15.19 1/30/2019 7/30/2019 Catlena. Andres 4 M.Conner7.15.19 1/30/2019 7/30/2019 Jackson, Brian 5 1/30/2019 7/30/2019 Arar la, Matthew b 1/30/2019 7/30/2019 Talhelm, Mason 7 LL fel CCIRR iiTenter, Human Resources Manager July 22, 2019 • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: ISABEL FARMER, HUMAN RESOURCES ANALYS SUBJECT: NEPOTISM RULING - ARTHUR CARMONA CANDIDATE FOR FACILITY WORKER - PARKS #01228 Arthur Carmona has successfully competed in the Facility Worker -Parks examination process and placed on the Eligibility List for same. His father, Arthur Carmona Jr., is currently employed as a Solid Waste Equipment Operator in the Solid Waste Division of the Public Works Department. Due to the possibility of Arthur being considered for the facility Worker position in the Parks Division of the Recreation and Parks Department, the issue of nepotism must be addressed. The following information has been compiled for your review and determination whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for Facility Worker is as follows: This is an entry- level, multi -divisional classification. Under direct supervision, performs routine and semi -skilled manual work of limited difficulty in the maintenance and improvement of: municipal parks and streetscapes including grounds and City buildings, solid waste, recycling or related areas. Performs a wide variety of manual work related to general maintenance activities. Employees in this class are not required to drive commercial vehicles. Performs other work as required. A summary of the responsibilities for Solid Waste Equipment Operator is as follows: Under general supervision, performs manual and semi -skilled work in the operation of heavy and complex automotive refuse collection and recycling equipment such as (but not limited to) front loader, side loader, roll -off, grinder, screen plant, and compost turner; and performs other work as required. EMPLOYMENT OVERLAP According to the Recreation and Parks Director, Dianne Hoover, if Arthur Carmona is appointed to Facility Worker position in the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each otherwithin the chain of command as they would be assigned to different departments. RECOMMENDATION The Recreation and Parks Director, Dianne Hoover, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: ISABEL FARMER, HUMAN RESOURCES ANALYST SUBJECT: NEPOTISM RULING - DAVID GUTIERREZ CANDIDATE FOR FACILITY WORKER - PARKS #01228 David Gutierrez has successfully competed in the Facility Worker -Parks examination process and placed on the Eligibility List for some. His uncle, Rafael Rangel, is currently employed as a Supervisor I in the Convention Center. Due to the possibility of David being considered for the Facility Worker position in the Parks Division of the Recreation and Parks Department, the issue of nepotism must be addressed. The following information has been compiled for your review and determination whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for Facility Worker is as follows: This is an entry- level, multi -divisional classification. Under direct supervision, performs routine and semi- skilled manual work of limited difficulty in the maintenance and improvement of: municipal parks and streetscapes including grounds and City buildings, solid waste, recycling or related areas. Performs a wide variety of manual work related to general maintenance activities. Employees in this class are not required to drive commercial vehicles. Performs other work as required. A summary of the responsibilities for Supervisor I-CGCC is as follows: Reports directly to Operations Manager. Supervises Centennial Garden and Convention Center maintenance activities and preparation for events; communicates with clients in interpreting event requirements; ensures safety of the public as well as staff, maintains specialized seating and staging equipment. EMPLOYMENT OVERLAP According to the Recreation and Parks Director, Dianne Hoover, if David Gutierrez is appointed to the Facility Worker position in the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each other within the chain of command as they would be assigned to different departments. RECOMMENDATION The Recreation and Parks Director, Dianne Hoover, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. Z%` � B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: ISABEL FARMER, HUMAN RESOURCES ANALYS SUBJECT: NEPOTISM RULING -ARCADIO PINEDO CANDIDATE FOR FACILITY WORKER- PARKS #01228 Arcadia Pinedo has successfully competed in the Facility Worker- Parks examination process and placed on the Eligibility List for same. His father, Antonio Pinedo, is currently employed as a Building Maintainer II in the General Services Division of the Public Works Department. Due to the possibility of Arcadia being considered for the Facility Worker position in the Parks Division of the Recreation and Parks Department, the issue of nepotism must be addressed. The following information has been compiled for your review and determination whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for Facility Worker is as follows: This is an entry- level, multi -divisional classification. Under direct supervision, performs routine and semi -skilled manual work of limited difficulty in the maintenance and improvement of: municipal parks and streetscapes including grounds and City buildings, solid waste, recycling or related areas. Performs a wide variety of manual work related to general maintenance activities. Employees in this class are not required to drive commercial vehicles. Performs other work as required. A summary of the responsibilities for Building Maintainer II is as follows: Under general supervision, leads a small crew of Facility Worker's in maintaining City buildings, facilities and surrounding areas in a clean, sanitary, and orderly condition; performs otherwork as required. EMPLOYMENT OVERLAP According to the Recreation and Parks Director, Dianne Hoover, if Arcadia Pinedo is promoted to Facility Worker in the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each other within the chain of command as they would be assigned to different departments. Jt4-IMM4: 1 -7-111*7: The Recreation and Parks Director, Dianne Hoover, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: ISABEL FARMER, HUMAN RESOURCES ANALYST SUBJECT: NEPOTISM RULING -MARK VENDENOFF CANDIDATE FOR FACILITY WORKER - PARKS #01228 Mark VendenoR has successfully competed in the Facility Worker -Parks examination process and placed on the Eligibility List for same. His cousin, Kenneth Hammon, is currently employed as a Fleet Mechanic III in the Fleet Division of the Public Works Department. Due to the possibility of Mark being considered for the Facility Worker position in the Parks Division of the Recreation and Parks Department, the issue of nepotism must be addressed. The following information has been compiled for your review and determination whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for Facility Worker is as follows: This is an entry- level, mufti -divisional classification. Underdirect supervision, performs routine and semi -skilled manual work of limited difficulty in the maintenance and improvement of: municipal parks and streetscapes including grounds and City buildings, solid waste, recycling or related areas. Performs a wide variety of manual work related to general maintenance activities. Employees in this class are not required to drive commercial vehicles. Performs otherwork as required. A summary of the responsibilities for Fleet Mechanic III is as follows: Under direction, plans, assigns, inspects, and leads the work of employees involved in the servicing, maintaining, and repair of vehicles and equipment. EMPLOYMENT OVERLAP According to the Recreation and Parks Director, Dianne Hoover, if Mark Vedenoff is appointed to the Facility Worker position in the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each other within the chain of command as they would be assigned to different departments. The Recreation and Parks Director, Dianne Hoover, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: ISABEL FARMER, HUMAN RESOURCES ANALYST SUBJECT: NEPOTISM RULING - FELIPE VIEYRA CANDIDATE FOR FACILITY WORKER- PARKS #01228 Felipe Vleyra has successfully competed in the Facility Worker - Parks examination process and placed on the Eligibility List for same. His cousin, Rogelio Bravo - Rios, is currently employed as an Air Conditioning Technician II in the General Services Division of the Public Works Department. Due to the possibility of Felipe being considered for the Facility Worker position in the Parks Division of the Recreation and Parks Department, the issue of nepotism must be addressed. The following information has been compiled for your review and determination whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for Facility Worker is as follows: This is an entry- level, multi -divisional classification. Under direct supervision, performs routine and semi -skilled manual work of limited difficulty in the maintenance and improvement of: municipal parks and streetscapes including grounds and City buildings, solid waste, recycling orrelated areas. Performs a wide variety of manual work related to general maintenance activities. Employees in this class are not required to drive commercial vehicles. Performs other work as required. A summary of the responsibilities for Air Conditioning Technician 11 is as follows: Under general supervision, performs semi -skilled technical work in the maintenance and operation of air conditioning units, boilers, large water chilled systems and circulating systems, involving the maintenance and repair of air conditioning plants, kitchen equipment including boilers, and operation of electrical system and ice making equipment; H.V.A.C. equipment, sheet metal, duct work, and new unit plumbing installation; operation of computer operated controls; operation of light and heavy equipment; performs other work as required. EMPLOYMENT OVERLAP According to the Recreation and Parks Director, Dianne Hoover, if Felipe Vleyro is appointed to the Facility Worker position in the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each otherwithin the chain of command as they would be assigned to different departments. RECOMMENDATION The Recreation and Parks Director, Dianne Hoover, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. 1z B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 q/ FROM: ISABEL FARMER, HUMAN RESOURCES ANALYSY/ " SUBJECT: NEPOTISM RULING- CHRISTINA HOWELL CANDIDATE FOR ADMINISTRATIVE ANALYST 1/II - #01229 Christina Howell is competing in the examination process for the position If Administrattve Analyst I/II. Her spouse, Keith Howell, is currently employed as a Parks Superintendent in the Parks Division of the Recreation and Parks Department. Due to the possibility of Christina being considered for appointment to an Administrative Analyst 1/II, the issue of nepotism must be addressed. Christina Howell is currently employed as a Clerk Typist I in the Administration Division of the Public Works Department. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for the position of Administrative Analyst I is as follows: Under direction, to assist in providing administrative and budgetary guidance to department head and departmental administrative personnel regarding City services and business affairs; to conduct administrative studies and analyses; to submit recommendations and prepare reports; and to do related work as required. Administrative Analyst II is as follows: Under direction, assists in providing administrative and budgetary guidance to department head and departmental administrative personnel regarding City services and business affairs; conducts administrative studies and analyses; submits recommendations and prepare reports; and performs other work as assigned. A summary of the duties and responsibilities for the position of Parks Superintendent is as follows: Under administrative direction, responsible for maintenance, repairs and construction of parks; directs division personnel and budget; presents oral and written reports; represents and makes recommendations for division; operates computer systems; manages streetscapes and medians, parks, swimming pools and spray parks, recreation facilities and buildings; and performs other work as required. EMPLOYMENT OVERLAP If Christina Howell is appointed as an Administrative Analyst 1/II in any division/department other than the Parks Division of the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each other within the chain of command as they would be assigned to different divisions/departments. The Human Resources Division recommends approval of the nepotism waiver with the condition that Christina Howell not be appointed to a position in the Parks Division of the Recreation and Parks Department. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: ISABEL FARMER, HUMAN RESOURCES ANALYS� SUBJECT: NEPOTISM RULING— DAVINA MONTES CANDIDATE FOR ADMINISTRATIVE ANALYST 1/11 #01229 Davina Montes is competing in the examination process for the position of Administrative Analyst 1/11. Her stepfather, David Ante, is currently employed as a Building Maintainer II in the General Services Division of the Public Works Department. Due to the possibility of Davina being considered for the Administrative Analyst I/II position, the issue of nepotism must be addressed and reviewed prior to appointment. Davina is currently employed as a Secretary 11 in the Fleet Division of the Public Works Department. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for the position of Administrative Analyst I is as follows: Under direction, to assist in providing administrative and budgetary guidance to department head and departmental administrative personnel regarding City services and business affairs; to conduct administrative studies and analyses; to submit recommendations and prepare reports; and to do related work as required. Administrative Analyst 11 is as follows: Under direction, assists in providing administrative and budgetary guidance to department head and departmental administrative personnel regarding City services and business affairs; conducts administrative studies and analyses; submits recommendations and prepare reports; and performs other work as assigned. A summary of the duties and responsibilities for the position of Building Maintainer II are as follows: Under general supervision, leads a small crew of Facility Worker's in maintaining City buildings, facilities and surrounding areas in a clean, sanitary, and orderly condition; performs other work as required. EMPLOYMENT OVERLAP If Davina Montes is appointed as an Administrative Ana" IAA in any division/department other than the General Services Division, performance appraisals would not be reviewed or conducted by either employee for the other, neither employee would be directly supervised by the other, and they would not report to each other within the chain of command as they would be assigned to different divisions/departments. RECOMMENDATION The Human Resources Division recommends approval of the nepotism waiver with the condition that Davina Montes not be appointed to a position in the General Services Division of the Public Works Department. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. • /04� B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: RACHEL RODRIGUEZ, HUMAN RESOURCES ANALYST SUBJECT: NEPOTISM RULING -MARGARET ADAMS CANDIDATE FOR ASSOCIATE PLANNER 1/II - 001241 Margaret Adams is competing in the examination process for the position of Associate Planner 1/11. Her son, Saul Alvarado, is currently employed as a Fire Engineer in the Bakersfield Fire Department. Due to the possibility of Margaret being considered for appointment to a Associate Planner 1/11, the issue of nepotism must be addressed. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for the position of Associate Planner 1/11 is as follows: Under general supervision, is responsible for performing general work requiring an advanced understanding of land use planning and economic development principles, practices and activities; and performing other related work as required. A summary of the duties and responsibilities for the position of Fire Engineer is as follows: Under general supervision, performs work of considerable difficulty involving specialized firefighting work in the operation and care of pumping, ladder, and rescue equipment and vehicles; and performs other work as required. EMPLOYMENT OVERLAP According to the Interim Development Services Director, Phil Burns, if Margaret Adams is appointed to a Associate Planner 1/11 position in the Planning Division of the Development Services Department, performance appraisals would not be reviewed or conducted by either employee for the other; neither employee would be directly supervised by the other; and they would not report to each other within the chain of command as they would be assigned to different departments. RECOMMENDATION The Interim Development Services Director, Phil Burns, and the Human Resources Division recommend approval of the nepotism. if this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. B A K E R S F I E L D 4 MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: RACHEL RODRIGUEZ, HUMAN RESOURCES ANALYST jsy�J SUBJECT: NEPOTISM RULING — DANIEL R. MALDONADO CANDIDATE FOR WATER RESOURCES PLANNER — N01242 Daniel R. Maldonado is competing in the examination process for the position of Water Resources Planner. His father, Daniel H. Maldonado, is currently employed as a SupeMSar II in the Parks Division of the Recreation and Parks Department and his brother-in-law Christopher Shaw is currently employed as a Police Service Technician in the Police Department. Due to the possibility of Daniel being considered for appointment to a Water Resources Planner, the issue of nepotism must be addressed. Daniel R. Maldonado is currently employed as an Engineering Technician in the Water Resources Department. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, secuniy or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for the position of Wafer Resources Planner is as follows: Under general direction, is responsible for directing and participating in major water resources planning functions of the City including supervision of other Water Resources Department personnel in performing planning activities. The Water Resources Planner may have a variety of responsible water planning duties in terms of reviewing and preparing staff reports for current and advanced water planning functions A summary of the duties and responsibilities for the position of Supervisor II is as follows: Under general direction, performs supervision and technical work in the operation, maintenance or repair of municipal facilities and equipment; participates in staff selection, training and development: organizes, assigns and reviews the work of skilled, semi -skilled and unskilled employees: oversees assignment of equipment; evaluates employee performance; recommends progressive discipline; prepares technical reports, correspondence and other written materials; maintains records; identifies and resolves problems; performs administrative analyses in support of department or division activities; responds to emergencies and public inquires; participates in budget preparation; participates in the development and implementation of goals, objectives, policies, procedures and work standards; performs special projects or other work as required. A summary of the duties and responsibilities for the position of Police Service Technician is as follows: Under general supervision as an unarmed, non -sworn employee, performs work of average difficulty involving specific phases of police work on an assigned shift and perforins other work as required. According to the Water Resources manager, Art Chianello, if Daniel R. Maldonado is appointed to a Water Resources Planner position in the Water Resources Department, performance appraisals would not be reviewed or conducted by either employee for the other; neither employee would be directly supervised by the other; and they would not report to each other within the chain of command as they would be assigned to different departments. RECOMMENDATION The Water Resources Manager, Art Chianello, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2079 / FROM: RACHEL RODRIGUEZ, HUMAN RESOURCES ANALYST(W) SUBJECT: NEPOTISM RULING - ANDRESROMERO CANDIDATE FOR RECREATION COORDINATOR - #01245 Andres Romero is competing in the examination process for the position of Recreation Coordinator. His brother, Ryan Romero, is currently employed as a Service Maintenance Worker in the Sheets Division of the Public Works Department. Due to the possibility of Andres being considered for appointment to a Recreation Coordinator, the issue of nepotism must be addressed. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for the position of Recreation Coordinator is as follows: Under direction, conducts recreation programs at a community center, park or other facility including adult and youth sports, after-school programs, aquatics, program recreation classes, special events and education programs; maintains records and promotes program activities; and performs other duties as required A summary of the duties and responsibilities for the position of Service Maintenance Worker is as follows: This is an entry-level, multi -divisional classification for use in Recreation & Parks, Public Works, Water Resources or other related departments. Under direct supervision, performs routine and semiskilled manual work of limited difficulty in the maintenance of: water canals, storm drainage basins, parks/trees, sewers, solid waste, streets, traffic painting, or related areas. Performs a wide variety of duties related to maintenance and equipment operation. A broad range of equipment may be operated. Employees may be required to work on a 24-hour rotational shift basis including weekends, holidays and declared emergencies. Employees are on-call for emergencies offer regular hours and must be willing to work overtime. Performs related duties as required EMPLOYMENT OVERLAP According to the Director of Recreation and Parks, Dianne Hoover, if Andres Romero is appointed to a Recreation Coordinator position in the Recreation and Parks Department, performance appraisals would not be reviewed or conducted by either employee for the other; neither employee would be directly supervised by the other; and they would not report to each other within the chain of command as they would be assigned to different departments. RECOMMENDATION The Director of Recreation and Parks, Dianne Hoover, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: RACHEL RODRIGUEZ, HUMAN RESOURCES ANALYST \VX I SUBJECT: NEPOTISM RULING- CHRISTINA HOWELL �/ CANDIDATE FOR REVENUE PROGRAM SUPERVISOR - #01247 Christina Howell is competing in the examination process for the position of Revenue Program Supervisor. Her spouse, Keith Howell, is currently employed as a Parks Superintendent in the Parks Division of the Recreation and Parks Department. Due to the possibility of Christina being considered for appointment to a Revenue Program Supervisor, the issue of nepotism must be addressed. Christina Howell is currently employed as a Clerk Typist I in the Administration Division of the Public Works Department. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, security or morale. A summary of the duties and responsibilities for the position of Revenue Program Supervisor is as follows: Under close direction, supervises and performs complex accounting and auditing functions; develops and recommends revenue budgeting and rate setting; coordinates and manages the revenue budget process; manages the sewer enterprise fund; supervises staff; provides Wastewater program updates to staff; compiles and presents reports of both a financial and statistical nature; organizes, assigns and reviews the work of office employees; evaluates employee performance; recommends progressive discipline; maintains records; identifies and resolves problems; responds to emergencies and public inquires; performs special projects or other work as required. A summary of the duties and responsibilities for the position of Parks Superintendent is as follows: Under administrative direction, responsible for maintenance, repairs and construction of parks; directs division personnel and budget; presents oral and written reports; represents and makes recommendations for division; operates computer systems; manages streetscapes and medians, parks, swimming pools and spray parks, recreation facilities and buildings; and performs other work as required. According to the Public Works Director, Nick Fidler, if Christina Howell is appointed to a Revenue Program Supervisor position in the Solid Waste Division of the Public Works Department, performance appraisals would not be reviewed or conducted by either employee for the other; neither employee would be directly supervised by the other; and they would not report to each other within the chain of command as they would be assigned to different departments. The Public Works Director, Nick Fidler, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. i�iG? • B A K E R S F I E L D MEMORANDUM TO: MISCELLANEOUS CIVIL SERVICE BOARD DATE: AUGUST 20, 2019 FROM: RACHEL RODRIGUEZ, HUMAN RESOURCES ANALYST SUBJECT: NEPOTISM RULING - KART PRESSLER CANDIDATE FOR REVENUE PROGRAM SUPERVISOR - #01247 Kari Pressler is competing in the examination process for the position of Revenue Program Supervisor. She lives in the same household as, Ryan Doolan, who is currently employed as a Light Equipment Operator in the Parks Division of the Recreation and Parks Department. Due to the possibility of Kari being considered for appointment to a Revenue Program Supervisor, the issue of nepotism must be addressed. Kari Pressler is currently employed as a Secretary I in the Transportation (TRIP) Division of the Public Works Department. The following information has been compiled for your review and determination of whether nepotism creates an adverse impact on supervision, safety, security or morale. SUMMARY OF DUTIES A summary of the duties and responsibilities for the position of Revenue Program Supervisor is as follows: Under close direction, supervises and performs complex accounting and auditing functions; develops and recommends revenue budgeting and rate setting; coordinates and manages the revenue budget process; manages the sewer enterprise fund; supervises staff; provides Wastewater program updates to staff; compiles and presents reports of both a financial and statistical nature; organizes, assigns and reviews the work of office employees; evaluates employee performance; recommends progressive discipline; maintains records; identifies and resolves problems; responds to emergencies and public inquires; performs special projects or other work as required. A summary of the duties and responsibilities for the position of Light Equipment Operator is as follows: Under general supervision, performs semiskilled work in the operation of light and heavy equipment and complex equipment such as graders, backhoes, three and seven gang mowers, and heavy dump trucks, towing trailers, front loaders with sand bucket and clamshell implements, and performs other work as required. EMPLOYMENT OVERLAP According to the Public Works Director, Nick Fidler, if Kari Pressler is appointed to a Revenue Program Supervisor position in the Solid Waste Division of the Public Works Department, performance appraisals would not be reviewed or conducted by either employee for the other; neither employee would be directly supervised by the other; and they would not report to each other within the chain of command as they would be assigned to different departments. RECOMMENDATION The Public Works Director, Nick Fidler, and the Human Resources Division recommend approval of the nepotism. If this request is approved, however, nepotism considerations may adversely affect future appointments, transfers or promotional opportunities. CITY OF BAKERSFIELD CLASS SPECIFICATION: UNIT: WHITECOLLAR EE04: TECHNICIANS CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/II CLASS SUMMARY: This Is a multi -discipline classification for use in Technology Services (TS) Division. Under general supervision, incumbents may be assigned to perform a wide variety of duties in the support, planning, design, implementation, and security of the specified discipline. This class performs tasks of a more technical and analytical nature for areas in the City's communication, geographic information systems, networking, infrastructure, server, systems administration, programming, web, and media. The Technology Systems Analyst I is an intermediate level position. The Technology Systems Analyst II is an advanced level position. The following typical tasks and responsibilities are representative of the position's essential duties. They are descriptive, not limiting. While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple disciplines based on department needs, staffing levels and in order to provide job enrichment opportunities. Essential Duties: General duties: • Provides technical information and assistance in the installation and use of hardware and software systems; prepares technical reports and documentation, correspondence and other written materials. • Determines training needs, prepares lesson plans and trains City and TS personnel on software applications, technologies or equipment. • Promotes the use of technology. • Maintains records and inventory of hardware, software, licenses, and support. • Identifies and resolves problems. • Performs administrative and technical analysis in support of City department or division requirements. • Observes appropriate safety protocols. • Performs other related work as required. When assianed to Communications lin addition to aeneral duties) duties may include but are not limited to: • Installs, tests, troubleshoots, configures, and repairs component level two-way Land Mobile Radio equipment including but not limited to analog and digital, conventional, and trunked systems. • Prepares and plans project documentations, estimate materials and costs. • Operates various City vehicles, equipment, hand and power tools. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/II r-,►- • Troubleshoots, configures, installs, maintains, and operates network, ..communication, computer, broadcast, and other associated peripheral equipment. When assigned to Geographic Information Systems lin addition to general duties) duties may include but are not limited to: • Performs a variety of complex tasks related to the development, maintenance, and operation of the City's GIS system. • Writes macros and high-level language routines. • Develops and maintains City base map and associated layers. • Maintains City's land file information and GIS database. • Conducts quality assurance checks, trains staff and users in the operation of GIS related software, maintains GIS related application, including patches, and updates. • Analyzes spatial data, designs digital maps, develops mapping tools and applications, and produces reports utilizing digital visualizations. • Converts data received from internal and external sources to make it usable in the GIS system. • Develops web and mobile maps and applications. When assigned to Network Administration In addition to general duties) duties may include but are not limited to: • Performs a variety of complex tasks related to planning, design, security, and support of the City-wide network. • Monitors the configuration and operation of the network infrastructure; monitors network performance and capacity and publishes related report. • Assists with network infrastructure planning and implementations, including but not limited to: requirements gathering, design, customization, testing and enhancements; assists with designing a secure network (e.g. firewalls, remote access, systems) which address City Security Policies, non -City networks, and remote access for City employees and vendors. • Develops and recommends policies and procedures to respond to network security incidents. • Reviews and documents installation parameters for efficiency, transition and smooth integration. • Develops technical .standards for the transport of data, voice and video to ensure the network remains responsive to customer business needs. • Provides network documentation at both the logical and physical level; responsible for capacity planning to ensure that the network infrastructure is designed for current needs and future expansion. • Provides support for technical problems involving connectivity from edge devices to core. When assigned to Programming lin addition to general duties) duties may include but are not limited to: • Identifies and understands current and potential programming systems. • Develops, tests, and maintains City programs using current programming languages. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/11 • Writes and maintains user documentation and help files. • Installs, administers, and updates the City databases. • Monitor, recommends, and implements performance modification on existing programs, applications, and databases. • Codes programs to access data using accepted standards and best practices. • Provides technical expertise to meet departmental needs. When assigned to System Administration (in addition to general duties) duties may include but are not limited to: • Researches and responds to staff and management technical inquiries concerning operating systems environment and software, operating systems support software and staff support software. • Participates in evaluation of available hardware; provides input on hardware, software, training and other costs. • Maintains or oversees maintenance of technical library and circulates appropriate materials to other staff; prepares and or oversees preparation of technical bulletins relating to systems capabilities/changes as necessary. • Assists in development and presentation of system procedures for staff. • Prepares, plans, and implements system upgrades, provides preventative maintenance and troubleshooting services to staff and management. • Analyzes systems dumps and traces; develops,acquires, installs, maintains performance measuring/reporting system; analyzes performance data to determine need for modification or addition to system configuration to meet current and future needs. • Researches and identifies hardware and software alternatives for handling present and future requirements; analyzes, tests and makes recommendations on alternate equipment/software configuration. • Manages data communications activity. • Assists in database administration and troubleshoots database software as necessary.... _..... • Develops and maintains data processing standards as assigned. • Confers and consults with .management and other technical staff and vendors as required. When assianed to Web and Media lin addition to aeneral dutiesl duties may include but are not limited to: • Designs and implements websites for the City and associated departments, including intranet, internet, special projects, and social media. • Maintains consistency in the look and flow of the City's media systems. • Acts as the City's photographer and videographer, attends City events. • Plans, develops and creates content for the City, including but not limited to, flyers, brochures, publications, posters, reports, and other visual aids in digital or printed form. • Develops, tests and implements front-end interfaces to new or existing databases to make business applications web accessible. • Plans, develops, and coordinates programming and scheduling for taped and live television broadcast. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/II • Designs and creates graphical and artistic materials for TV broadcast, video, and web. • Operates analog and digital television production equipment. • Monitors and adjusts equipment to assure proper operation and quality of the broadcast system. • Prepares, administers, and maintains the tape and backup systems as well as media for live, rebroadcast and recorded video transmission. • Develops audio visual content for City business and departmental needs. DISTINGUISHING CHARACTERISTICS: This class is distinguished by the requirement for a higher level of technical competency, education and experience than that required of a Technology Systems Technician and a lower level of technical competency, education and experience required of a Technology Systems Engineer. Technology Systems Analysts are primarily focused on application implementation and support, whereas Technology Systems Engineers focus on mission critical systems, design, and architecture, and overall projects assigned to the group or division. Analyst I is distinguished from Analyst 11 as the Analyst II will have more experience, training, and certifications and will handle more complex tasks. MINIMUM QUALIFICATIONS: - Knowledge of: - - General knowledge • Principals and procedures necessary to fully support an enterprise class system or application in the respective discipline. • Project management principles and planning methods. • Customer support principles and delivery. • Techniques for effective technical documentation and report writing. • Maintains familiarity with laws, rules and regulations governing maintenance and operation. of communications equipment in City-wide. government applications. • Understanding of the organization's goals and objectives. When assigned to Communications lin addition to general knowledael knowledge may include but are not limited to: • Advanced troubleshooting methods, techniques, parts, tools, and materials used in the maintenance of electronic and radio communication systems. • Shop mathematics including algebra and geometry. • Safe work methods and safety regulations. • Radio theoryand practical application. • FCC regulations and codes. • 96 to 672 channel analog and digital microwave multiplexers. • Analog and digital telephony systems. When assigned to Geographic Information Systems lin addition to general knowledael knowledge may include but are not limited to: • GIS products, techniques, procedures, and concepts. • Database applications such as: Microsoft SQL, or other similar applications. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/11 • Principles of data management and cartography. • Basic methods and equipment for data acquisition with GPS, geographic coordinate systems, projections and datum. • Tax parcel recording process. • GIS software such as, ESRI suite of applications. • Modern scripting or programming languages. When assigned to Network Administration lin addition to general knowledge) knowledge may include but are not limited to., • Network planning, design and engineering principals, practices, terminology, trends and proper utilization for large complex organizations. • Communications hardware and software such as routers, CSU/DSU's, WAN and LAN switches, network servers, computer integrated voice systems. • Communications, Network, and Packet switching technologies and protocols. • Network management protocols, tools, and systems. • Network security monitoring using advanced ACLS, firewalls, and IDS/IDP systems. • Network security design practices following Industry standards. • Network protocol analysis tools, troubleshooting and capacity planning systems. • Virtual local area network (VLAN) technology. Wireless communications technologies. _.. • Voice communications over IP Transmission mediums such as twisted pair wiring, fiber optic, and wireless. When assigned to Programming (in addition to general knowledge) knowledge may include but are not limited to: • Principles and practices of modern computer programming and web applications. • Relational database design and administration. • Applicable data privacy practices and laws. • Design,. test, and administration of and applications. • Analytical and problem solving techniques. • Application lifecycle management. • Systems development, operation, administration and maintenance. • Database design concepts and operations methodologies. • Standard programs and utilities used by the City. • Principles, methods and techniques in the installation, configuration, administration, and support of servers, workstations, and peripherals. • Hardware and software security practices and procedures. • Basic accounting, statistical, business and office procedures commonly supported. • Research techniques and methods. • Support techniques and best practices for common enterprise operating systems, including but not limited to Microsoft Windows Server, Linux Server, Red Hat Server. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST /[I When assigned to Web and Media (in addition to general knowledge) knowledge may include but are not limited to: • Current web and graphic design standards, including design principals, layout, and color harmony. • Photography methods and techniques. • Current computer applications relevant to the positions, including word processors, spreadsheets, web design, and photo manipulation. • Current web development languages. • Marketing and promotional techniques as applied to web, social media, graphics, and publishing • Best practices for design, ease of use, security, and adherence to applicable laws and regulations for web sites. • Live and recorded television broadcast and productions methods and procedures. • Graphics, modeling, animation, rendering techniques for television, video and web. • Current television and multimedia equipment. • Proper lighting, set design, and related facets of television production. Ability to: General abilities: • Carry out task and assignments independently with careful attention to detail. • Train City staff on the proper use of assigned products or systems. • Communicate effectively both verbally and in writing. • Develop and maintain effective working relationships with City staff, Divisions, and Departments. • Work with the goal of providing excellent customer service. • Deliver quality service and products in a timely manner. • Demonstrate. good time management skills by organizing work and desk space, managing priorities, meeting critical deadlines, and follow-up on assignments with direction. • Exercise independent judgment and initiative within established guidelines. • Work both independently and in a team -orientated, collaborative environment. • Stay current with emerging technologies and best practices in the industry. When assianed-to Communications fin addition to general abilities) abilities ma Include but are not limited to: • Install, test, adjust and repair two-way radio base stations, mobile radios, portable radios, dispatch systems, mobile data terminals, and other electronic communication equipment. • Operate a wide variety of hand and shop tools. • Estimate necessary parts and materials to complete assigned tasks. • Read and interpret manuals, specifications, drawings, and schematics. When assigned to Geographic Information Systems fin addition to general abilities) abilities may include but are not limited to: • Develop GIS database structures for use in the City's GIS. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/II • Read and interpret planning, engineering, and building maps and documents. • Prepare neat, well organized, graphics, maps and drawings. • Operate GIS related equipment and software. • Research, compile, and analyze GIS related materials. When assigned to Network Administration lin addition to general abilities) abilities may include but are not limited to: • Troubleshoot network communication problems. • Perform traces on network segments to collect data on utilization and performance and to troubleshoot complex issues. • Design on effective network based on information learned during requirements gathering. • Make security recommendations that balance the need to protect City electronic assets versus the need for departments to access network resources within and outside of the City's LAN infrastructure. • Monitor network performance and capacity. • Perform capacity planning for current and future usage. When assigned to Programming )in addition to general abilities) abilities may include but are not limited to: • Proficiently write, translate, andcode in a variety of modern programming • Research, design, support, and administer relational databases, including Microsoft SOL. • Analyze and asses existing business systems and processes. • Define software development project plans. • Perform OA and troubleshoot business systems and procedures. • Prioritize and execute tasks to meet deadlines. When assigned to System Administration lin addition to general abilities) abilities may include but are not limited to: • Understand, translate, and coordinate requirements into efficient usage of software and hardware products. • Perform system maintenance activities of standard supplied software. • Assess causes of systems failures and initiate corrective action. • Maintain technical files. • Troubleshoot sever and application systems problems. • Adhere to standards. • Monitor operating system and application performance. When assigned to Web and Media lin addition to general abilities) abilities may include but are not limited to: • Articulate vision, identify objectives, establish priorities, and monitor productivity. • Develop websites, graphics, and links with emphasis on functionality, performance, ease of use, and visual appeal. • Present facts and concepts clearly in written and graphic form. • Install, upgrade, and maintain web servers. • Research, develop, and communicate web site architecture and site structure standards to all users. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/11 • Diagnose and troubleshoot web applications and sites. • Plan, develop, and produce original broadcast quality programming. • Setup and operate professional broadcast television equipment for live and recorded telecasts. • Setup and operate remote field broadcast equipment. • Be creative and act independently to develop broadcast and social media content. Training and Experience: Level I: • Graduation from an accredited college or university with an Associate's Degree in a related field; AND • Two years recent experience in the appropriate discipline equivalent to Technology Systems Technician; OR • An equivalent combination of training, certification and experience which provides the capabilities to perform the described duties. • An Analyst level certification must be obtained within one )1) year of, appointment. Level II: • Graduation from an accredited college or university with an Associate's Degree in a related field; AND - -. • Four years recent experience in the appropriate discipline equivalent to the level of a technology systems analyst; OR • An equivalent combination of training, certification and experience which provides the capabilities to perform the described duties. Licenses. Certificates or Special Requirements: • Valid California class "C" driver's license. • Possession of an approved TS Analyst level certification in relevant discipline. • Vendorindustry. certificationsinclude but are not limited to those from APCO, Cisco,CIW, CompTIA, ESRI, FCC, Juniper, LPIC, and Microsoft. A list of approved .certifications will be maintained with the Human Resources Division. • Must be able to pass an extensive police background check. Promotion to Technology Systems Analyst II: Promotion to Technology.: Systems Analyst II is made on a merit basis without examination. Subject to the recommendation of the Supervisor, with endorsement from the Department Head, verification by the Human Resources Manager that qualifications, as approved by the Civil Service Board have been met, and approval of the City Manager. Under normal conditions, an employee may be considered for promotion after completion of a minimum of two (2) years as a Technology Systems Analyst I. Physical Conditions or Special Working Conditions: General Standard office environment and conditions, including lifting and placement of computer equipment weighing up to 50 pounds. Must be willing to work long hours, weekends, and holidays during emergencies. CLASS TITLE: TECHNOLOGY SYSTEMS ANALYST 1/II Communication or Networking Administration Must be willing to work in confined areas, heights up to 75 feet, and with exposure to unpleasant conditions. Must be willing to work outdoors. Must possess sufficient strength, stamina, and flexibility to crawl under counters, climb ladders, and pull cables in floor ducts and overhead cable trays with both hands. Web and Media Must possess sufficient strength, stamina, and flexibility to climb ladders and work outside in various weather conditions. Must be willing to work varied hours including, holiday, evening, and weekends as assigned. Approved by the Miscellaneous Civil Service Board: Approved by the City Council: CITY OF BAKERSFIELD CLASS SPECIFICATION: UNIT: WHITE COLLAR EE04: TECHNICIANS CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1/II CLASS SUMMARY: This is a multi -discipline classification for use in Technology Services (TS) Division. Under general supervision: incumbents may be assigned to perform a wide variety of duties in the support, planning, design, implementation, and security of the specified discipline. The Technology Systems Engineer I position is the senior technical position within Technology Services for the City's communication, database administration, geographic information system, networking, infrastructure, server, systems administration, programing, web and media needs. Technology Systems Engineer II is the advanced level position and is the most experienced and knowledgeable technical staff for the respective discipline. REPRESENTATIVE DUTIES: The following typical tasks and responsibilities are representative of the position's essential duties. They are descriptive, not limiting. While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple disciplines based on departmental needs, staffing levels and in order to provide job enrichment opportunities. Essential Duties: General Duties • Performs complex analysis of system performance and recommends enhancements. • Prepares operation manuals and other systems documentation. • Provides training to end workers and Technology Services staff using system. • Ensures security of systems by maintaining operating system, application and hardware updates an3secunty-fixes: - - -- - -- -- • Provides technical oversight of staff member. Maintains skills and education required to fulfill the position responsibilities. • Manages technical. work and/or provides guidance to junior members of the team. • Interacts and negotiates with vendors, outsourcers, and contractors to secure network products and services. • Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. • Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information. • Provides orientation and training to end users for all modified and new systems. • Performs other related work as required. CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1/11 When assigned to Communications (in addition to general duties) duties may include but are not limited to: • Designs communications systems to include radio, microwave, audio (telephone and Voice over Internet Protocol (VOIP)) and video electronic equipment and systems. • Conducts research and makes recommendations on communication products, services, protocols, and standards in support of procurement and development efforts. • Implements communications system designs to meet department and City needs. • Assists in preparing budget requests for communications and maintenance test equipment. Coordinates and oversees the communications equipment, installation, maintenance program, and frequencies. • Prepares applications for FCC station licenses, renewals, or modifications. • Maintains current inventory of City communications equipment. When assigned to Database Administration (in addition to general duties) duties may include but are not limited to: • Assesses and develops long-term strategic goals for. production databases in conjunction with data owners and department managers. • Works with programming staff to develop database architectures, coding standards, and quality assurance policies and procedures. • Designs and implements redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets. • Conducts research and makes recommendations on database products, services, protocols, and standards in support of procurement and development efforts. • Creates models for newdatabase development and/or changes to existing ones. • Works with Network and Systems staff to install and configure relevant components to ensure database access as well as database consistency and integrity. • Responds to and resolves database access and performance issues. • Monitors system details within the database, including stored procedures and execution time, and implement efficiency improvements. • Monitors, optimizes and allocates physical data storage for database systems. • Plans and coordinates data migrations between systems. • Develops, implements, and maintains change control and testing processes for modifications to databases. • Creates, or supports creation of, required reports in response to business user needs. • Performs database transaction and security audits. • Establishes appropriate end-user database access control levels. • Develops routines for end users to facilitate best practices database use. CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1/11 When assigned to Network Administration lin addition to general duties) duties may include but are not limited to: • Along with the Systems Engineer, is responsible for the setup/design, proper installation of network equipment, security and maintenance of all Technology Services data centers. • Responsible for the research, implementation, upgrades and maintenance of enterprise level networking devices, operating systems, and enterprise applications both physical and virtual used in the management, monitoring and operation of the City's LAN, MAN and WAN networks. • Responsible for creating and maintaining network and closet diagrams. • Responsible for creating networking and cabling standards used by Technology Services. • Ensures benchmarking of City networks to readily identify abnormal traffic. • Researches, plans and recommends network equipment and associated software. • Collaborates with executive management and department leaders to assess near- and long-term network capacity needs. • Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records. • Develops, implements and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery. • Designs and deploys company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware. • Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. • Oversees new and existing equipment, hardware, and software upgrades. • Monitors network performance and troubleshoots problem areas as needed. • Oversees installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. • Ensures network connectivity of all servers, workstations, telephony equipment, and other network appliances. • Monitors and tests network performance and provides network performance statistics and reports. • Participates in managing all network security solutions. • Performs network security audits, and system backups and recovery. When assigned to Systems Administration lin addition to general duties) duties may include but are not limited to: • Along with the Network Engineer, is responsible for the setup/design standards, proper installation of server equipment, security and maintenance of all Technology Services data centers. • Responsible for data storage systems both on premise and cloud based. CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1/11 • Collaborates with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. • Works with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve businesssystems issues. • Designs and deploys new applications and enhancements to existing applications, software, and operating systems. • Performs cost -benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. • Conducts research on software and systems products to justify recommendations and to support purchasing efforts. • Gauges the effectiveness and efficiency of existing systems; develops and implements strategies for improving or further leveraging these systems. • Proposes and creates system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams. • Designs and performs server and security audits, system backup procedures, and other recovery processes in accordance with the City's disaster recovery and business continuity strategies. • Integrates servers, including but not limited to, database, e-mail, print, and backup servers and their associated software into enterprise systems. • Ensures system connectivity of all servers, shared software, groupware, and other applications. • Creates and maintains documentation as it relates to system configuration, mapping, processes, and service records. • Ensures compatibility and interoperability of in-house computing systems. • Coordinates and. performs in-depth tests, including end-user reviews, for modified and new systems. • Monitors and tests system performance; prepares and delivers system performance statistics and reports. DISTINGUISHING CHARACTERISTICS: This class is distinguished by the requirement for a higher level of technical competency, certifications, education and experience than that required of a Technology Systems Analyst. Whereas Technology Systems Analysts are more focused on network application implementation, support, and assigned individual projects; Technology Systems Engineers are primarily responsible for mission critical systems, design or architecture, and overall projects assigned to the group or division. The Technology Systems Engineer I is distinguished from the Technology Systems Engineer II as the latter will have more experience, training, and certification and will handle more complex tasks. The Technology Systems Engineer It is distinguished from the Technology Systems Supervisor in that the latter is responsible for all aspect of managing and directing staff and the Technology Systems Engineeris a technical team lead for their group or division. CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1/11 MINIMUM QUALIFICATIONS: Knowledge of: General knowledge • Project management principles and practices. • Public administration principles and methods including goal setting, procedure development, budget development, training and evaluation. • Principles, practices and procedures related to the technical program area assigned. • Types and uses of related tools and equipment; safety practices, safework methods and safety regulations related to duties. • Computer applications related to the work including word processing, spreadsheet, database, and other office software. • Maintains familiarity with laws, rules and regulations governing maintenance and operation of communications equipment in City-wide government applications. • Strong understanding of the organization's goals and objectives. When assianed to Communications (in addition to general knowledael knowledge may include but are not limited to: --------- • Principles of radio and microwave communications systems design and operation including fixed, mobile, station, and related systems and equipment. • Fields of radio frequency allocations, electromagnetic wave propagation, and radio field strength measurements and tolerances. • Engineering mathematics and engineering economics. • Equipment and materials currently available for new and revised installation. •-FCC regulations applicable%-govemmenlal communications. ---_---- • Leased line and common carrier technical operating parameters and trouble -solving experience. • Telephone, video, and audio transmission systems including Voice over Internet Protocol Vol P), local government television; and methods and principles of training. When assigned to Database Administration lin addition to general knowledge) knowledge may include but are not limited to: • Advanced understanding of database structures, theories, principles, and practices. • Technical experience with designing, building, installing, configuring and supporting modern database servers. • Hands-on database tuning and troubleshooting experience. • Experience with data processing flowcharting techniques. • Knowledge of applicable data privacy practices and laws. CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1/11 When assigned to Network Administration fin addition to general knowledge) knowledge may include but are not limited to: • Detailed technical knowledge of current network systems and protocols such as TCP/IP routers, switches, VLANs, DHCP, and SNMP. • Principles and practices of local and wide area networking. • Understanding of OSI model. • Advanced understanding of hardware and software maintenance techniques. • Wide breadth of knowledge of available network hardware and software solutions. When as>ioned to Systems Administration fin addition to general knowledge) knowledge may include but are not limited to: • Detailed technical knowledge of current network operating systems. • Advanced knowledge of storage area networks (SAN), network attached storage (NAS), and virtuolization technologies. • Design and administration of enterprise level servers and software systems. Abllity to: General abilities • Strong technical documentation skills. • Strong interpersonal skills. • Ability to conduct research into issues, standards, and products as required. • Ability to present ideas in user-friendly language. • Highly self -motivated and directed. • Keen attention to detail.' • Strong analytical and problem -solving abilities. • Effectively prioritize and execute tasks in a high-pressure environment. • Strong customer service orientation. _ • Work in a.team oriented, collaborative environment. - • Consult with management on implementation of current and emerging technology. • Develop and maintain effective working relationships. • Communicate effectively both verbally and in writing. • Analyze problems accurately and recommend or take an effective course of action. • Work long or unusual hours in times of emergency. • Stay current with emerging technologies and best practices in the industry. • Instruct technical staff concerning new equipment, techniques, regulations, and best practices. When assigned to Communications lin addition to general abilities) abilities may include but are not limited to: • Design or modify a variety of communications and electronic systems and equipment including microwave. • Conduct surveys of existing communications and evaluate their effectiveness and efficiency and design modifications to such systems or components. • Assimilate and analyze data and prepare accurate and concise engineering reports CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1 25130 and studies. When assigned to Database Administration (in addition to general abilities) abilities may include but are not limited to: • Limit database access based on staff position or job function • Provide information using system and directory access techniques • Analyze and tune databases for optimal performance. When assigned to Network Administration fin addition to general abilities) abilities may include but are not limited to: • Monitor network systems performance. • Perform network security audits. • Anticipate, identify, mitigate, troubleshoot, and resolve hardware and software problems on networking equipment including, but not limited to, switches, routers, and firewalls. • Maintain network connectivity devices with current patches and firmware. When assianed to Svstems Administration fin addition to aeneral abilities) abilities me include but are not limited to: • Monitor server systems performance. --- — • Perform server security audits. • Anticipate, identify, mitigate, troubleshoot, and resolve hardware and software problems on servers and workstations. • Maintain systems with current patches and firmware. Training and Experience: Level 1: • Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Electrical Engineering, Business or Public Administration, or related field AND • Two years recent experience equivalent to Technology Systems Analyst, AND • Advanced or expert level certifications in the representative discipline; OR • Equivalentcombination of training/education, certification and experience which provides the capabilities to perform the described duties. Level II: • Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Electrical Engineering, Business or Public Administration, or related field, AND • Four years recent experience equivalent to Technology Systems Engineer I, AND • Advanced or expert level certifications in the representative discipline, OR • Equivalent combination of training/education, certifications and experience which provides the capabilities to perform the described duties at this level. CLASS TITLE: TECHNOLOGY SYSTEMS ENGINEER 1 25130 Licenses. Certificates or Special Requirements: • Valid California Class "C" driver's license. • Possession of a current approved Engineer level certification in relevant discipline. Vendor or industry certifications to include but are not limited to those issued from APCO, Cisco, CIW, CompTIA, ESRI, FCC, Juniper, LPIC, and Microsoft. A list of approved certifications will be maintained with the Human Resources Division. • Must be able to pass an extensive police background check. Physical Conditions or Special Workina Conditions: General Standard office environment and conditions, including lifting and placement of computer equipment weighing up to 50 pounds. Must be willing to work long hours, weekends, and holidays during emergencies. Communication or Networking Administration Must be willing to work in confined areas, heights up to 75 feet, and with exposure to unpleasant conditions. Must be willing to work outdoors. Must possess sufficient strength, stamina, and flexibility to crawl under counters, climb ladders, and pull cables in floor ducts and overhead cable trays with -both -hands. -- — - - Promotions to Technology Systems Engineer 11: Promotion to Technology Systems Engineer Ibis made on a merit basis without examination subject to the recommendation of the Supervisor, with endorsement from the Department Head, verification by the Human Resources Manager that qualifications, as approved by the Civil Service Board have been met, and approval of the City Manager. Under normal conditions, an employee may be considered -for promotion diter ccompation of a -minimum of two (2)years as a Technology Systems Engineer I. Approved by the Miscellaneous Civil Service Board: Approved bytheCity Council: CITY OF BAKERSFIELD CLASS SPECIFICATION: UNIT: WHITE COLLAR EE04: TECHNICIANS CLASS TITLE: TECHNOLOGY SYSTEMS TECHNICIAN 1/11 CLASS SUMMARY: This is a multi -discipline classification for use in Technology Services (TS) Division. Under general supervision, incumbents may be assigned to perform a wide variety of duties to support the City's audio-visual, communications, desktop support, Geographic Information Systems (GIS), networking, programming or security needs. Assists users, provides instruction, and installs hardware and software. The Technology Systems Technician I is an entry level position. The Technology Systems Technician II is an intermediate level position. The following typical tasks and responsibilities are representative of the position's essential duties. They are descriptive, not limiting. While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple disciplines based on departmental needs, staffing levels and in order to providejob enrichment opportunities. Essential Duties: General Duties:. • Assists in the support of the end users. • Follows industry and City best practices and procedures. • Documents work performed. • Monitors support requests. • Receives equipment and maintain inventory. • Prepares and maintain a variety of reports as required to perform duties. • Prepares and deli`vers equipment as assigned. - — -- • Performs basic preventive maintenance on assigned equipment, including cleaning and calibration. • Observes appropriate safety protocols. • Performs other related work as required. When assigned to Infrastructure Support (in addition to general duties) duties may include but are not limited to: • Installs, tests, adjusts, and repairs two-way radio base stations, mobile radios, portable radios, and other communications equipment. • Installs network and communications cabling. • Makes field and shop test of communications equipment. • Installs and repairs alarms, security cameras, electronic access control, and other related equipment. • Installs, maintains, and performs basic troubleshooting of analog and digital voice equipment and systems. • Installs network and communication cabling. • Basic network and communication troubleshooting. • Configures, installs, and tests network and communication equipment and peripherals. • Performs basic administration of routers, switches,'firewall, and other Local Area Network equipment. CLASS TITLE: TECHNOLOGY SYSTEMS TECHNICIAN 1/II When assigned to Desktop Support (in addition to general dutiesl duties may include but are not limited to: • Installs hardware and software including, but not limited to, personal computers, printers, modems, scanners, modern operating systems, hardware and software. • Performs upgrades to City equipment, including but not limited to personal computers, laptops, printers, and peripherals. • Performs basic personal computer troubleshooting and repair. When assigned to Geographic Information Systems lin addition to oeneral duties) duties may include but are not limited to: • Assists in the entry of information into specific layers of the City's GIs system. • Performs document research In preparation for data entry. • Enters data through the use of coordinate geometry, digitizing, or other conversion methods. • Enters attribute data using database tools. • Assists users with the use of GIs products, GPS equipment, large format printers and scanners. When assigned to Web and Media lin addition to general duties) duties may include but are not limited to: • Plans, develops, and coordinates programming and scheduling fortaped and live television broadcast _____—._------ ----- -__.._ • Designs and creates graphical and artistic materials for TV broadcast, video, and web. • Operates analog and digital television production equipment. • Installs and maintains audio visual equipment. - • Monitors and adjusts equipment to assure proper operation and quality of the broadcast system. • Prepares, administers, and maintains the tape and backup systems as well as media for live, rebroadcast and recorded video transmission. • Acts as the City's photographer and videographer, attend City events. • Develops audio visual content for City business and departmental needs. • Assists in the creation of promotional material. • Collaborates with senior Web and Media staff on web site content creation and modification. DISTINGUISHING CHARACTERISTICS: This class is distinguished by the requirement for a lower level of technical competency, education and experience than required of a Technology Systems Analyst. Technicians are primarily responsible for end user or end device support. Technician I is entry level and is distinguished from Technician II as the Technician tl is mid-level and will have more experience, training, and certifications and will handle tasks that are more complex. MINIMUM QUALIFICATIONS: Knowledge of: General knowledge: • Customer support. • Basic methods, techniques, tools, equipment, and materials for the support related to the specific discipline (Technology Systems Technician I). CLASS TITLE: TECHNOLOGY SYSTEMS TECHNICIAN 1/11 • Advanced methods, techniques, tools, equipment, and materials for the support related to the specific discipline (Technology Systems Technician I1). • Safe work methods related to specific discipline. • Codes, rules, regulations, and laws related to specific discipline. • Basic personal computer troubleshooting techniques. • Hardware and software installation. • Basic component -level PC maintenance. • Windows operating systems. When assigned to Infrastructure Support tin addition to general knowledge) knowledge may include but are not limited to: • Basic theory and practical knowledge of radio, electronics, and communications systems. • Land mobile radio, telephone, computer systems. • Shop mathematics including algebra and geometry. • Proper use of equipment. • Basic knowledge of methods, techniques, parts, tools, and materials used in the maintenance of network or communication systems. ---- --- - • Basic knowledge of network protocols. -- ------ • Basic network cabling installation. -- • Basic knowledge of network devices. When assigned to Desktop support in (addition to aeneral knowledge) knowledge may include but are not limited to: • Basic personal computer troubleshooting techniques • Hardware and software installation • Basic component -level PC maintenance -.-_-Window, n ep ratingSydema When assigned to Geographic Information Systems (in addition to general knowledge) knowledge may include but are not limited to: • GIS products, techniques, procedures, and concepts. • GIS software such as the ESRI suite of applications. • Basic operation of Windows OS and Office applications. • Basic knowledge of Coordinate Geometry (COGO). When assigned to Web and Media (in addition to general knowledge) knowledge may include but are not limited to: • Basic broadcastequipment and standards. • Basic graphics, special effects, 3-D modeling, animation, and rendering techniques. • Basic lighting and set design. • Social media platforms and tools. • Use of non-linear editing systems. • Closed captioning and editing. • Basic web site maintenance and graphic design. CLASS TITLE: TECHNOLOGY SYSTEMS TECHNICIAN 1/II Ability to: General abilities: • Read and understand written instructions. • Carry out tasks with careful attention to detail. • Develop and maintain effective working relationships with staff. • Effectively communicate verbally and in writing. • Effectively solve problems while following industry best -practices and City policies and procedures. • Collaborate and work in a team environment. • Exercise good judgment. • Prepare basic reports and records. • Perform basic troubleshooting steps (Technology Systems Technician 1). • Perform advanced level troubleshooting steps (Technology Systems Technician II) • Ability to operate and maintain a variety of hand and shop tools. • Learn to organize and manage multiple priorities and perform a variety of work assignments. • Stay current with emerging technologies and best practicesinthe industry. When assigned to Infrastructure SVaaort (in addition to aeneral abilities) abilities may include but are not limited to: -- �_--Install,-cikagnose, and repa'irawide variety of electronic colfsmunicatiarss-systerrssarrd-related equipment. • Operate and maintain a variety of hand, power, and shop tools and test equipment. • Estimate necessary materials and equipment to complete assignments. • Read and interpret manuals, specifications, drawings, and schematics. • Perform basic system maintenance and administration of a variety of network devices and equipment - _ • Basic network troubleshooting. • Read and understand networking reports, scans, and other diagnostic tools. When assigned to Desktop Support (in addition to general abilities) abilities may include but are not limited to: • Remove and Install components inside a PC such as CPU, memory, disks, and option cards. • Install printers, scanners, and other PC peripherals, including their associated driver software. • Install and remove PCapplications, network clients, and the Windows operating systems. • Read and interpret planning, engineering, and building maps and documents. • Create and present reports in a geographic format. • Read and interpret maps, digital land data, and manage GIS related data entry. When assigned to Web and Media (in addition to general abilities) abilities may include but are not limited to: • Plan, develop, and produce basic broadcast quality programming. • Under direction, set up and operate broadcast quality television equipment for live, taped, CLASS TITLE: TECHNOLOGY SYSTEMS TECHNICIAN I/II and streaming telecasts. • Operate audio visual equipment in controlled and remote field locations. • Work in fast -paced and dynamic situations. • Plan, develop, and produce basic web site content. Trainina and Experience: All Disciplines Level l: • Graduation from high school or GED equivalent AND • Six (6) months of recent experience in a related field; OR • An Associate's Degree or higher in related field; OR • Equivalent combination of training, certification and experience which provides the capabilities to perform the described duties. • A Technician level certification must be obtained within the six (6) month probationary period. Level Il: • Graduation from high school or GED equivalent AND one (I) year of recent experience in a related field; OR • An Associate Degree or higher in a related field AND two years recent experience; OR • Equivalent combination of training, certification and experience which provides the capabilities to perform the described duties. - •— -Possession-of-current-lechnician-revel-certification in- retevantdiscipline-Vendor-or-industry certifications include but are not limited to those from APCO, Cisco, CIW, CompTIA, ESRI, FCC, Juniper, LPIC, and Microsoft. A list of approved certifications will be maintained with the Human Resources Division. Licenses. Certificates or Special Reauirements: • Valid California class "C" driver's license • Must be able topass an extensive police background check. Physical Conditions or Special Working Conditions: .General Standard office environment and conditions, including lifting and placement of computer equipment weighing up to 50 pounds. Must be willing to work long hours, weekends, and holidays during emergencies. Infrastructure Sort Must be willing to work in confined areas, heights up to 75 feet, and with exposure to unpleasant conditions. Must be willing to work outdoors. Must possess sufficient strength, stamina, and flexibility to crawl under counters,: climb ladders, and pull cables in floor ducts and overhead cable trays with both hands. Web and Media Must possess sufficient strength, stamina, and flexibility to climb ladders and work outside in various weather conditions. Must be willing to work varied hours including, holiday, evening, and weekends as assigned. CLASS TITLE: TECHNOLOGY SYSTEMS TECHNICIAN I/II Promotions to Technology Systems Technician II: Promotion to Technology Systems Technician II is made on a merit basis without examination subject to recommendation of the Supervisor, with the endorsement from the Department Head, verification by the Human Resources Manager that qualifications, as approved by the Civil Service Board, have been met, and approval of the City Manager. Under normal conditions, an employee may be considered for promotion after completion of a minimum of two (2) years as a Technology Systems Technician I. Approved by the Miscellaneous Civil Service Board: Approved by the City Council: CITY OF BAKERSFIELD CLASS SPECIFICATION: UNIT: GENERAL SUPERVISORY EE04: PROFESSIONALS CLASS TITLE: TECHNOLOGY SYSTEMS SUPERVISOR CLASS. SUMMARY: This is a multi -discipline classification for use in Technology Services (TS) Division. Under general direction, supervises assigned staff, or a program discipline area, in one of more assigned disciplines in the support of network administration, communications, programming, geographic information systems GIS), web and media services, broadcasting, systems administration, and personal computing support to end users. These positions assist in coordinating, assigning, organizing and collaborate to ensure proper application of the operations for the assigned discipline area with other Supervisors and staff within Technology Services and/or City-wide. REPRESENTATIVE DUTIES: The following typical tasks and responsibilities are representative of the position's essential duties. They are descriptive, not limiting. While the majority. of duties assigned to a position .typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple disciplines based on departmental needs, staffing levels and in order to provide job enrichment opportunities. Essential Duties: General duties: • Supervises, prioritizes, assigns, reviews and participates in daily activities of an assigned division and staff. • Establishes schedules, resource requirements and methods for installation and maintenance of computer hardware and software including all types of networking and storage equipment. • Participates in the development and implementation of policies and work standards • Maintains and monitors inventory of materials, systems, applications and replacement parts. • Conducts quality assurance checks. • Evaluates employee performance, coordinates, and provides staff training. • Coordinates. work with other departments and other groups ordivisionsin Technology Services. • Performs technical evaluations and makes recommendations regarding systems, data, equipment, hardware and/or software. • Develops policies and procedures relating to system operations and services. • Evaluates work techniques and methods for conformance with desired standards. • Acts as City representative to external agencies; consults with department heads or designated staff from all City departments. • Acts as project manager for multiple projects. • Supports special projects. • Performs other related work as required. CLASS TITLE: TECHNOLOGY SYSTEMS SUPERVISOR When assigned to Project Management lin addition to general duties) duties may include but are not limited to: • Maintains Technology Services effectiveness and efficiency by defining, delivering, and supporting project plans for implementing technology. • Liaise with project stakeholders on an ongoing basis. • Direct and help manage project development from beginning to end. • Conduct project post mortems and create a recommendations report to identify successful and unsuccessful project elements. • Set and continually manage project expectations with team members and other stakeholders. • Track project milestones and deliverables. • Coordinate and develop management level summary reports for all Technology Services projects. • Identify and resolve issues and conflicts within the project teams. • Establish and maintain organizational standards and practices. When assianed to Security Manaaement fin addition toaeneral duties) duties may include but are not limited to: • Create and maintain the City's security architecture design. • Create, and maintain the City's security awareness training program. standards, baselines, guidelines and procedures).. • Along with the Assistant. Director create and maintain the City's Business Continuity Plan and Disaster Recovery Plan, where appropriate. • Maintain up-to-date knowledge of the ITsecurity industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. • Review, select and acquire additional security solutions or enhancements to existing security solutions to. improve overall enterprise security as per the enterprise's existing procurement processes. • Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through City workstations, servers and other systems and in databases and other data repositories. • Ensure the enforcement of City security documents. • Supervise all investigations into problematic activity and provide on-going communication with Technology Services' management. • Supervise the design and execution of vulnerability assessments, penetration tests and security audits. • Perform regular security awareness training for all employees to ensure consistently high levels of compliance with enterprise security documents. • Engage in ongoing communications with staff in the Technology Services Division as well as the various business groups to ensure understanding of security goals, to solicit feedback and to foster co-operation. CLASS TITLE: TECHNOLOGY SYSTEMS SUPERVISOR DISTINGUISHING CHARACTERISTICS: This class is distinguished from Technology Systems Engineer in that a broader level of advanced technical competency is required as well as utilizing discretion for the exercise of independent judgement. In addition, this position may have supervisory duties while the former does not. This class is distinguished from the Assistant Director of Technology Services in that the latter is responsible for the day-to-day operations of the division whereas the Technology Systems Supervisor is responsible for a group or functional discipline area. MINIMUM QUALIFICATIONS: Knowledge of: General knowledge • Supervisory principles and practices. • Employee supervision, evaluation and training. • General budget and fund accounting practices. • Project management principles and practices. • Public administration principles and methods including goal setting, procedure development, budget development, training and evaluation. • Principles, practices and procedures related to the technical program area assigned. ----Tpes-ond usesofT4ate4toels-and-equipment;4Gfefyf)rectices3afew kr ethods-- and safety regulations related to duties. • Strong understanding of the organization's goals and objectives. • Maintains familiarity with laws, rules and regulations governing maintenance and operation of communications equipment in City-wide government applications. Jude but are not limited to: • Principles and best practices of the Software Development Cycle. • GIS products, techniques, procedures, and concepts. • ESRI products. • Database. design principles. • Web and media design principals. • General marketing knowledge. • Local government television broadcasting. When assigned to Infrastructure lin addition to general knowledge) knowledge may include but are not limited to: • Detailed technical knowledge of current network systems and protocols. • Principles and practices of local and wide area networking. • Available network hardware and software solutions. • Principles of radio and microwave communications systems design and operation. • Fields of radio frequency allocations, electromagnetic wave propagation, and radio CLASS TITLE: TECHNOLOGY SYSTEMS SUPERVISOR field strength measurements and tolerances. • Engineering mathematics and engineering economics. • FCC regulations applicable to governmental communications. • Leased line and common carrier technical operating parameters and trouble -solving experience. • Telephone, video, and audio transmission systems including Voice over Internet Protocol (VoIP). When assigned to Project Management (in addition to general knowledge) knowledge may include but are not limited to: • Project management best practices. • Technology project lifecycle. • Project management tools and software. • Familiarity with varied technologies and concepts including but not limited to the disciplines listed. • Working knowledge of local or municipal government functions and needs. • Cost -benefit or return on investment analysis. When assianed to Security Management (in addition to general knowledge) knowledge may include but are not limited to: • Extensive experience in enterprise security architecture. design. —Extensive -experience menterprise3eenritgYF----ner.1 ciectiOn.--- • Experience in designing and delivering employee security awareness training. • Experience in developing Business Continuity Plans and Disaster Recovery Plans. • Strong understanding of IP, TCP/IP, and other network administration protocols. • Conduct research into IT security issues and products as required. When assianed to Svstems fir addition to aeneral knowledael knowledae may include but are not limited to: • Computer hardware and software maintenance techniques. • UNIX / Linux and Windows Operating Systems. • Hardware and software installation procedures in an enterprise setting. • Helpdesk operations in an enterprise environment • Virtualization technologies, storage technologies, related networking technologies and be able to make decisions on the integration of these technologies in an enterprise setting. Ability to: All Disciplines • Plan, coordinate, direct, assign and evaluate the work of staff. • Strong technical documentation skills. • Strong interpersonal skills. • Ability to conduct research into issues, standards, and products as required. • Ability to present ideas in user-friendly language. CLASS TITLE: TECHNOLOGY SYSTEMS SUPERVISOR • Highly self -motivated and directed. • Keen attention to detail. • Strong analytical and problem -solving abilities. • Effectively prioritize and execute tasks in a high-pressure environment. • Strong customer service orientation. • Work in a team -oriented, collaborative environment. • Implement current and emerging technology. • Effectively supervise staff in handling system support. • Make timely and accurate decisions regarding prioritization of trouble calls. • Establish and maintain effective working relationships with co-workers and representatives of user departments. • Exercise independent judgment and initiative within established guidelines. • Communicates clearly and concisely both orally and in writing. • Makes recommendations to Technology Services Director. • Prepare and present reports to Technology Services and City management staff. • Maintain accurate records. • Stay current with emerging technologies and best practices in the industry. • Instruct technical staff concerning new equipment, techniques, regulations, and best practices. Trainina and Experience: • Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Electrical Engineering, Computer Science, Business or Public Administration, or related field, AND • Three years of progressively responsible experience in Technology Services or Information/Communication Technology field with networked systems including one (1) year of lead or supervisory experience. OR • An equivalent combination of training, certification and experience which prove e� the capabilities to perform the described duties. Licenses. Certificates and Special Requirements: • Valid California Class "C" driver's license. • Must be able to pass an extensive police background check. Physical Conditions or Special Working Conditions: • Standard office environment and working conditions including lifting and placement of computer equipment weighing up to 50 pounds. • Must be willing to work varied hours including, holiday, evening, and weekends as assigned. Approved by the Miscellaneous Civil Service Board: Approved by the City Council: