HomeMy WebLinkAbout01/25/24 MISC CIVIL SERVICES(03
BAKERSFIELD TFE SOUND OF Srk(l�wy j:tl(N BAKERSFIELD MISCELLANEOUS CIVIL
SERVICE MEETING
CITY OF BAKERSFIELD AGENDA
MEETING OF JAN UARY 25, 2024
)AN 2 4 2024
CITY CLERKS OFFICE 1600 Truxtun Ave Conference Room A
Miscellaneous Civil Service Special Meeting At 2:00pm
1. ROLL CALL
2. PUBLIC COMMENTS
A. Agenda Item Public Statements
B. Non -Agenda Item Public Statements
3. APPROVAL OF MINUTES
1. Minutes of the Misc. Civil Service Board Meeting December 12, 2023
Staff recommends approval of the Minutes of the Misc. Civil Service
Board Meeting December 12, 2023
4. ELECTION OF OFFICERS
5. NEW BUSINESS
A. Eligible List Certified by the Human Resources Director
1. Assistant Planning Director (0) #02046
2. Civil Engineer I I 1 (0) #02041
3. Communications and Marketing Manager (0) #02028
4. Fleet Equipment Mechanic 1/11 (Open) #02039
5. Fleet Service Worker 1/11 (Open) #02040
6. Marketing and Events Specialist (0) #02027
7. Service Maintenance Worker - Solid Waste (0) #02043
8. Streets Operations Lead (P) #01831
9. Supervisor 1/11 - Water Resources (0) #02036
10. Technology Systems Technician I - GIS (0) #02044
B. Nepotism(s)
1. Lilian Vance, Supervisor 1/11 #02036
C. Job Specification(s) Revised
1. Assistant Building Director #88330
D. New Job Specification(s)
POSTED ON
by City Clerk's Office
City of
Bakersfield
by Mf
Accounting Specialist 1/11 #26055/26065
Customer Service Representative #26215
Customer Service Supervisor #57090
6. COMMISSIONERS COMMENTS
ADJOURNMENT
00
BAKERSFIELD ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
2.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Julie Houselog
CREATED BY: Julie Houselog, H.R. Specialist
DATE: 1 /25/2024
WARD:
SUBJECT: A. Agenda Item Public Statements
STAFF RECOMMENDATION:
BACKGROUND:
00
ADMINISTRATIVE REPORT
BAKERSFIELD
MEETING DATE: 1/25/2024
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Julie Houselog
CREATED BY: Julie Houselog, H.R. Specialist
DATE: 1 /25/2024
WARD:
SUBJECT: B. Non -Agenda Item Public Statements
STAFF RECOMMENDATION:
BACKGROUND:
(03
BAKERSFIELD
r�E SOUNO Of 5�PVAKJ .
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
3.
1.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Julie Houselog
CREATED BY: Julie Houselog, H.R. Specialist
DATE: 1 /25/2024
WARD:
SUBJECT: Minutes of the Misc. Civil Service Board Meeting December 12, 2023
STAFF RECOMMENDATION:
Staff recommends approval of the Minutes of the Misc. Civil Service Board Meeting December
12, 2023
BACKGROUND:
ATTACHMENTS:
Description Type
Minutes of the Misc. Civil Service Board Meeting Backup Material
December 12, 2023
MINUTES
Miscellaneous Civil Service Board
Special Meeting
1600 Truxtun, City Hall North, Conference Room A, 1 st Floor
December 12, 2023
1:33 P.M.
The Miscellaneous Civil Service Board Special Meeting commenced on December 12,
2023 at 1:33 p.m., City Hall North, Conference Room A, 1 st Floor.
1. Commissioners Present James Hay
Kevin Oliver
Ronald Wolfe
Commissioner Absent Patrick Bowers
Administration Present: Christi Tenter, Human Resources Director
Isabel Farmer, Human Resources Analyst
Sandra Duncan, Human Resources Analyst
Tanya Wilson, Human Resources Analyst
Kevin Mendoza, Human Resources Analyst
Viridiana Gallardo-King, Deputy City Attorney II
Stephanie Sanchez, Admin & Fiscal Services Specialist
Public Present: Haley Duval
2. Public Comments
A. Agenda Item Public Statements -None
B. Non -Agenda Item Public Statements -None
3. Approval of Minutes
Upon a motion, by Commissioner Oliver and seconded by Commissioner Wolfe
the minutes for November 21, 2023 were APPROVED, ALL AYES
5. New Business
A. Eligible Lists Certified by the Human Resources Director
l . Assistant Director of Technology Services (0) #01981
2. Enterprise Business Analyst (0) #02029
3. Heavy Equipment Operator -Solid Waste and Recycling (P) #0201 1
4. Streets Maintenance Worker (0) #2018
5. Wastewater Electrical & Instrumentation Technician 1/II (0) #02026
6. Wastewater Plant Mechanic (0) #02030
7. Wastewater Treatment Plant Operator 1/II (0) #02031
8. Wastewater Treatment Plant Operator III (0) #02034
Eligible Lists for the above referenced position(s), were submitted as informational items
to the Board and placed on file.
B. Nepotism(s)
1. Syleena Perez, Marketing and Events Specialist #02027
2. Emily Whinery, Marketing and Events Specialist #02027
3. Seth Bowers, Building Inspector 1/11 #02032
After discussion, a motion, by Commissioner Oliver and seconded by Commissioner
Wolfe, was made to approve the recommendation of the Assistant City Manager, Scoff
Andrews, Development Services Director, Chris Boyle and/or Human Resources, to
approve the Nepotism Requests for the above referenced items. APPROVED, ALL AYES
C. Reclassification(s)
1. Accounting Clerk II to Accountant
After discussion, a motion, by Commissioner Wolfe and seconded by Commissioner
Oliver, was made to approve the recommendation of the Human Resources Director,
Christi Tenter, to approve the Reclassification for the above referenced item. APPROVED,
ALL AYES
6. Commissioner's Comments
Staff thanked Commissioner Oliver for his services on the Miscellaneous Civil Service
Board and good luck in his future endeavors.
7. Adjournment
There being no further business to come before the Board, a motion was made by
Commissioner Hay to adjourn the meeting at 1:43p.m. APPROVED, ALL AYES.
(403
BAKERSFIELD
TFE SOUND OF jMbii11/j j�-*
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
1.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Tanya Wilson
CREATED BY: Tanya Wilson, Human Resources Analyst
DATE: 1 /12/2024
WARD:
SUBJECT: Assistant Planning Director (0) #02046
STAFF RECOMMENDATION:
Informational item only
BACKGROUND:
ATTACHMENTS:
Description Type
D Assistant Planning Director (0) #02046 Backup Material
POSITION: ASSISTANT PLANNING DIRECTOR (OPEN) #02046
APPLIED......................................................................................34
ACCEPTED..................................................................................2
TRAINING AND EXPERIENCE..........................................................2
CERTIFIED....................................................................................2
Established
1/18/2024
1/18/2024
Eligible List Report
Assistant Planning Director (Open) #02046
Human Resources Analyst: Tanya Wilson
List Expiration Candidate Name Seq. Rank
7/18/2024 Fernandez, Mireidy
7/18/2024 Nino, Roque
ti Tenter, Human Resources Director 1/18/2024
BAKERSFIELD ADMINISTRATIVE REPORT
TFE SOUND OF;;.0hW. f 6;**
MEETING DATE: 1/25/2024
2.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Tanya Wilson
CREATED BY: Tanya Wilson, Human Resources Analyst
DAT E : 1 /12/2024
WARD:
SUBJECT: Civil Engineer I I (0) #02041
STAFF RECOMMENDATION:
Informational item only
BACKGROUND:
ATTACHMENTS:
Description Type
D Civil Engineer III (0) #02041 Backup Material
POSITION: CIVIL ENGINEER III (OPEN) #02041
APPLIED......................................................................................5
ACCEPTED..................................................................................2
TRAINING AND EXPERIENCE..........................................................2
CERTIFIED....................................................................................2
Eligible List Report
Civil Engineer III (Open) #02041
Human Resources Analyst, Tanya Wilson
Established List Expiration Candidate Name Seq. Rank
1 /11 /2024 7/11 /2024 Montes, Fernando 1
1/ 1 1 /2024 7/ 1 1 /2024 Ortiz, David
ns, Human Resources Manager January 11, 2024
403
BAKERSFIELD
TVE SOUND OF 4.kt%ej 6�,�
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
3.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Tanya Wilson
CREATED BY: Tanya Wilson, Human Resources Analyst
DATE: 12/12/2023
WARD:
SUBJECT: Communications and Marketing Manager (0) #02028
STAFF RECOMMENDATION:
Informational item only
BACKGROUND:
ATTACHMENTS:
Description Type
0 Communications and Marketing Manager (0) #02028 Backup Material
POSITION: COMMUNICATIONS & MARKETING MANAGER (OPEN) #02028
APPLIED......................................................................................................58
INVITED TO ORAL........................................................................14
ATTENDEDORAL........................................................................................13
CERTIFIED....................................................................................................12
Eligible List Report
Communications & Marketing Manager (Open) #02028
Human Resources Analyst, Tanya Wilson
Established
List Expiration
Candidate Name
Seq. Rank
12/11/2023
6/11/2024
Simpson, Megan
1
12/11/2023
6/11/2024
Webster, Tom
2
12/11/2023
6/11/2024
Carter-Escudero, Heidi
3
12/11/2023
6/11/2024
Hudson, Joanne
4
12/11/2023
6/11/2024
Conroy, Joseph
5
12/11/2023
6/11/2024
Nettleton, Rachel
6
12/11/2023
6/11/2024
Gutierrez, Alicia
7
12/11/2023
6/11/2024
Lynch, Trevor
8
12/11/2023
6/11/2024
Perez, Roger
9
12/11/2023
6/11/2024
Peoples, Tracy
10
12/11/2023
6/11/2024
Selby, Sally
10
12/11/2023
6/11/2024
Sanders, Janet
11
Chhsti Tenter, Human Resources Director December 11, 2023
i I
BAKERSFIELD ADMINISTRATIVE REPORT
FMEETING DATE: 1/25/2024
N
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Kevin Mendoza
CREATED BY: Kevin Mendoza, Human Resources Analyst
DATE: 1 /8/2024
WARD:
SUBJECT: Fleet Equipment Mechanic 1/11 (Open) #02039
STAFF RECOMMENDATION:
Informational Item Only
BACKGROUND:
ATTACHMENTS:
Description Type
D Fleet Equipment Mechanic UII (Open) #02039 Backup Material
POSITION: FLEET EQUIPMENT MECHANIC 1/II (OPEN)#02039
APPLIED......................................................................................................33
INVITED TO ORAL.........................................................................9
ATTENDEDORAL........................................................................................7
CERTIFIED....................................................................................................5
Eligible List Report
Fleet Equipment Mechanic 1/11 (Open) #02039
Human Resources Analyst, Kevin Mendoza
Established List Expiration Candidate Name Seq. Rank
1 /312024
7/3/2024
Castro, Daniel 1
1 /3/2024
7/3/2024
Anderson, Alexander 2
1 /3/2024
7/3/2024
Garcia, Gilbert 3
1 /3/2024
7/3/2024
Lujano, Cruz 4
1 /312024
7/3/2024
Estrada Valdez, Carlos 5
C
risti Tenter, Human Resources Director January 3, 2024
(03
BAKERSFIELD
TIC SOUND DF - M 65 {" 6�,Oi
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
5.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Kevin Mendoza
CREATED BY: Kevin Mendoza, Human Resources Analyst
DATE: 1 /8/2024
WARD:
SUBJECT: Fleet Service Worker 1/11 (Open) #02040
STAFF RECOMMENDATION:
Informational Item Only
BACKGROUND:
ATTACHMENTS:
Description Type
0 Fleet Service Worker 1/II (Open) #02040 Backup Material
POSITION: FLEET SERVICE WORKER I/11 (OPEN) #02040
APPLIED......................................................................................................48
INVITED TO ORAL.........................................................................9
ATTENDEDORAL........................................................................................9
CERTIFIED....................................................................................................6
Eligible List Report
Fleet Service Worker 1/II (Open) #02040
Human Resources Analyst, Kevin Mendoza
Established
List Expiration
Candidate Name
Seq. Rank
1 /5/2024
7/5/2024
Estrada Valdez, Carlos
1
1 /5/2024
7/5/2024
Garcia, Gilbert
2
1 /5/2024
7/5/2024
Arce, Eduardo
3
1 /5/2024
7/5/2024
Gomez, Miguel
4
1 /5/2024
7/5/2024
Quinonez, He6berto
5
1 /5/2024
7/5/2024
Romero, Fabian
6
enter, Human Resources Director January 5, 2024
0
ADMINISTRATIVE REPORT
BAKERSFIELD
MEETING DATE: 1/25/2024
6.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Tanya Wilson
CREATED BY: Tanya Wilson, Human Resources Analyst
DATE: 12/18/2023
WARD:
SUBJECT: Marketing and Events Specialist (0) #02027
STAFF RECOMMENDATION:
Informational item only
BACKGROUND:
ATTACHMENTS:
Description Type
0 Marketing and Events Specialist (0) #02027 Backup Material
POSITION: MARKETING AND EVENTS SPECIALIST (OPEN) #02027
APPLIED.......................................................................................................86
INVITED TO ORAL.........................................................................15
ATTENDEDORAL.........................................................................................11
CERTIFIED.......................................................................................................9
Eligible List Report
Marketing and Events Specialist (Open) #02027
Human Resources Analyst, Tanya Wilson
Established
List Expiration
Candidate Name
Seq. Rank
12/18/2023
6/18/2024
Barrett, Mikie
1
12/18/2023
6/18/2024
Cervantes Reyes, Oscar
2
12/18/2023
6/18/2024
Perez, Syleena
3
12/18/2023
6/18/2024
Reyes Jr, Javier
4
12/18/2023
6/18/2024
Maldonado Ortiz, Emily
5
12/18/2023
6/18/2024
Whinery, Emily
6
12/18/2023
6/18/2024
Fowler, Meliza
7
12/18/2023
6/18/2024
Banks, Breanne
8
12/18/2023
6/18/2024
Gibson, Ellis
9
Christi Tenter, Human Resources Director
December 18, 2023
(03
BAKERSFIELD
TrE >ouND of ,d nuwj i:fu f
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
7.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Kevin Mendoza
CREATED BY: Kevin Mendoza, Human Resources Analyst
DATE: 1 /8/2024
WARD:
SUBJECT: Service Maintenance Worker - Solid Waste (0)#02043
STAFF RECOMMENDATION:
Informational Item Only
BACKGROUND:
ATTACHMENTS:
Description Type
o Service Maintenance Worker - Solid Waste (0) #02043 Backup Material
POSITION: SERVICE MAINTENANCE WORKER -SOLID WASTE (OPEN) #02043
APPLIED......................................................................................................114
INVITEDTO ORAL.........................................................................17
ATTENDEDORAL........................................................................................9
CERTIFIED....................................................................................................8
Eligible List Report
Service Maintenance Worker - Solid Waste (Open) #02043
Human Resources Analyst, Kevin Mendoza
Established List Expiration Candidate Name
Seq. Rank
1 /4/2024
7/4/2024
Borboa, Gael 1
1 /4/2024
7/4/2024
Portillo, Percy 2
1 /4/2024
7/4/2024
Mil, Matt 3
1 /4/2024
7/4/2024
Williams, Aaron 3
1 /4/2024
7/4/2024
Castillo, Roberto 4
1 /4/2024
7/4/2024
Tirado Soto, Manuel 5
1 /4/2024
7/4/2024
Cardenas, Carlos 6
1 /4/2024
7/4/2024
Meza, Salvador 7
C45
hristi Tenter, Human Resou
Director
January 4, 2024
(03
BAKERSFIELD
TFE SOUND OF,Cje`¢C(" l?-,0,1
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
8.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Kevin Mendoza
CREATED BY: Kevin Mendoza, Human Resources Analyst
DAT E : 1 /8/2024
WARD:
SUBJECT: Streets Operations Lead (P)#01831
STAFF RECOMMENDATION:
Informational Item Only
BACKGROUND:
ATTACHMENTS:
Description Type
❑ Streets Operations Lead (P) #01831 Backup Material
POSITION: STREETS OPERATIONS LEAD (PROMOTIONAL) #01831
APPLIED.......................................................................................................9
INVITEDTO ORAL.........................................................................9
ATTENDEDORAL.........................................................................................9
CERTIFIED.....................................................................................................8
Eligible List Report
Streets Operations Lead (Promotional) #01831
Human Resources Analyst, Kevin Mendoza
Established
List Expiration
Candidate Name
Seq. Rank
1 /5/2024
7/5/2024
Haslip Jr, Kenneth
1
1 /5/2024
7/5/2024
Garcia, Luis
2
1 /5/2024
7/5/2024
Talhelm, Mason
3
1 /5/2024
7/5/2024
Suchin, Jason
4
1 /5/2024
7/5/2024
Velasquez, Juan
5
1 /5/2024
7/5/2024
Ramirez, Taylor
6
1 /5/2024
7/5/2024
Pineda Aguilar, Federico
7
1 /5/2024
7/5/2024
Miller, Jeffery
8
Tenter, Human Resources Director January 5, 2024
t✓
BAKERSFIELD ADMINISTRATIVE REPORT
TFE SOUND OF 7A�
MEETING DATE: 1/25/2024
a
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Sandra Duncan
CREATED BY: Sandra Duncan, Human Resources Analyst
DAT E: 12/19/2023
WARD:
SUBJECT: Supervisor 1/II - Water Resources (0) #02036
STAFF RECOMMENDATION:
Informational Item Only
BACKGROUND:
ATTACHMENTS:
Description Type
0 Supervisor 1/II - Water Resources (0) #02036 Backup Material
POSITION: SUPERVISOR 1/II - WATER RESOURCES (OPEN) #02036
APPLIED......................................................................................................26
INVITEDTO ORAL.........................................................................11
ATTENDEDORAL........................................................................................11
CERTIFIED....................................................................................................7
Eligible List Report
Supervisor 1/I1 - Water Resources (Open) #02036
Human Resources Analyst, Sandra Duncan
Established
List Expiration
Candidate Name
Seq. Rank
12/18/2023
6/18/2024
Garnett, Jeffery
1
12/18/2023
6/18/2024
Vance, Lilian
2
12/18/2023
6/18/2024
Perez, Jose Dante
3
12/18/2023
6/18/2024
Corbett, Brenner
4
12/18/2023
6/18/2024
Goldsberry, William
5
12/18/2023
6/18/2024
Gonzalez, Octavio
6
12/18/2023
6/18/2024
O'Brien, Andrew
7
risti Tenter, Human Resources Director December 18, 2023
BAKERSFIELD ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
10.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Tanya Wilson
CREATED BY: Tanya Wilson, Human Resources Analyst
DATE: 1 /12/2024
WARD:
SUBJECT: Technology Systems Technician I - GIS (0) #02044
STAFF RECOMMENDATION:
Informational item only
BACKGROUND:
ATTACHMENTS:
Description Type
D Technology Systems Technician I - GIS (0) #02044 Backup Material
POSITION: TECHNOLOGY SYSTEMS TECHNICIAN I - GIS (OPEN) #02044
APPLIED......................................................................................................55
INVITEDTO ORAL.........................................................................10
ATTENDEDORAL........................................................................................4
CERTIFIED....................................................................................................3
Eligible List Report
Technology Systems Technician I- GIS (Open) #02044
Human Resources Analyst, Tanya Wilson
Established List Expiration Candidate Name
1 /11 /2024 7/11 /2024 Abubakari, Bernard
1 /11 /2024 7/11 /2024 Sifuentes, Yesenia
Seq.Rank
VA
1 /1 1 /2024 7/1 1 /2024 Serrano, Sergio 3
(03
BAKERSFIELD
TIC SOUND DFv"" jS*'
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
1.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Sandra Duncan
CREATED BY: Sandra Duncan, Human Resources Analyst
DATE: 1 /16/2024
WARD:
SUBJECT: Lilian Vance, Supervisor 1/11 #02036
STAFF RECOMMENDATION:
Staff recommends approval of Nepotism Waiver Request for Lilian Vance, Supervisor 1/11
#02036
BACKGROUND:
ATTACHMENTS:
Description Type
❑ Lilian Vance, Supervisor VII #02036 Backup Material
(03
BAKERSFIELD
THE SOUND OFbMtV f�' 66kr
MEMORANDUM
TO: MISCELLANEOUS CIVIL SERVICE BOARD
DATE: JANUARY 25, 2024
FROM: SANDRA DUNCAN, HUMAN RESOURCES ANALYST
SUBJECT: NEPOTISM RULING - LILIAN VANCE
CANDIDATE FOR SUPERVISOR 1/11- WATER RESOURCES #02036
Lilian Vance has successfully competed in the examination process for the position of Supervisor 1/11-Water Resources. Her spouse,
Dominick Vance, is currently employed as a Police Officer in the Bakersfield Police Department. Due to the possibility of Lilian
being considered for promotion to the Supervisor 1/11-Water Resources position, the issue of nepotism must be addressed. Lilian is
currently employed as an Engineering Technician I in the Water Resources Department.
The following information has been compiled for your review and determination of whether nepotism creates an adverse impact
on supervision, safety, security, or morale.
SUMMARY OF DUTIES
A summary of the duties and responsibilities for the position of Supervisor 1/11 is as follows: Supervisor I: This is a multi -divisional
classification for use in the Development Services, Public Works, Water Resources, Recreation and Parks or other related
departments. Under close direction, performs supervision and technical work in the operation, maintenance or repair of
municipal facilities and equipment; organizes, assigns, and reviews the work of skilled, semi -skilled and unskilled employees;
oversees assignment of equipment; evaluates employee performance; recommends progressive discipline; maintains records;
identifies and resolves problems; responds to emergencies and public inquires; performs special projects or other work as
required. Supervisor II: Under general direction, performs supervision and technical work in the operation, maintenance or repair
of municipal facilities and equipment; participates in staff selection, training and development: organizes, assigns and reviews
the work of skilled, semi -skilled and unskilled employees; oversees assignment of equipment; evaluates employee performance;
recommends progressive discipline; prepares technical reports, correspondence and other written materials; maintains records;
identifies and resolves problems; performs administrative analyses in support of department or division activities; responds to
emergencies and public inquires; participates in budget preparation; participates in the development and implementation of
goals, objectives, policies, procedures and work standards; performs special projects or other work as required.
A summary of the duties and responsibilities for the position of Police Officer is as follows: Under general supervision, performs
professional duties in a sworn capacity pursuant to California Penal Code 830.1 and is responsible for protecting persons and
property; enforcing state and local laws and ordinances; identifies, deters and investigates crime; contributes to the positive
welfare of the community, and performs related work as required.
EMPLOYMENT OVERLAP
According to Water Resources Director Kristina Budak, if Lilian Vance is promoted to the Supervisor 1/II position in the Water
Resources Department, performance appraisals would not be reviewed or conducted by either employee for the other, neither
employee would be directly supervised by the other, and they would not report to each other within the chain of command as
they would be assigned to different departments.
RECOMMENDATION
The Water Resources Director Kristina Budak and the Human Resources Department recommend approval of the nepotism. If this
request is approved, however, nepotism considerations may adversely affect future appointments, transfers, or promotional
opportunities.
403
BAKERSFIELD
TFE SOUND Of-,4WWM, 'j5',(N
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
1.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Shayla Collins
CREATED BY: Shayla Collins, H.R. Manager
DAT E : 1 /25/2024
WARD:
SUBJECT: Assistant Building Director#88330
STAFF RECOMMENDATION:
Staff recommends approval of the Revised Job Specification: Assistant Building Director
#88330
BACKGROUND:
ATTACHMENTS:
Description Type
❑ Assistant Building Director#88330 Backup Material
❑ Assistant Building Director #88330 Backup Material
CITY OF BAKERSFIELD CLASS SPECIFICATION: 88330
UNIT: MANAGEMENT
EE04: OFFICIALS/ADMINSTRATORS
CLASS TITLE: ASSISTANT BUILDING DIRECTOR
CLASS SUMMARY:
Under the direction of the Building Director, assists in managerial functionsepeTG4ees of
the plan check and permitting activities, construction inspection activities and code
enforcement activities of the City; directs the review of plans and inspection of
construction projects throughout the City to ensure adherence to municipal, building,
zoning, plumbing, electrical, heating, and related requirements, as well as adherence
to applicable standards of construction, maintenance and safety. Acts for the Building
Director in theirf2F absence. Performs other work as required.
REPRESENTATIVE DUTIES:
The following typical tasks and responsibilities are representative of this class. They are
descriptive, not limiting.
ESSENTIAL DUTIES:
Pplans, or. ag nizess+ es, and manage sEee c �t the work of the technical
staff engaged in the inspection of new and existing structures, plumbing,
electrical and heating installations, modifications, and related works
IRStGIIG+iGRS, f%GA-tir6, GRGI vie ks; Aassists in overseeing a
comprehensive program of code enforcement,—G4d building inspection, and
plan check review for the City;
• Reviews Code Enforcement cases prior to abatement hearing and acts as
hearing officer at abatement hearing. Provides consistent, clear and concise
decisions as hearing officer.
• Works together with contractors, architects, and engineers regarding proposed
projects as they relate to building codes;
• Assists in establishing and setting procedures or policies for plan permitting,GRd
field inspections, code enforcement and makes interpretations when necessary
to clarify policy;
Provides supervision of assigned units
within the department, including staffing responsibilities and directs proiect
management of assigned staff;
B UildiRg llireGtGF iR hic /her GbSenee•
• Assists in the code adoption process; represents the Department and speaks
before public and private groups;
• Coordinates training programs for staff; assists in budget preparation;
• Maintains permit records; assists in establishing procedures relating to structural,
electrical, mechanical, and plumbing matters and code changes;
• Confers and corresponds with architects, building owners and contractors
concerning questions involved in the enforcement process;
CLASS TITLE: Assistant Building Director (continued) 88330
• Responds to various inquiries and complaints from the public; prepares
complaints for legal action against violators of building code and related codes;
• N4Gy GGf rvc 9 Wi+nocc in G9 iri•
•-- Pirepares and indicates changes in code relative to all building trades.
DISTINGUISHING CHARACTERISTICS:
Incumbents develop and implement department and City policies in assigned area of
responsibility. This class is distinguished from the Building Director in that it has the
responsibility for #fie --the developing and coordinating strategic development initiatives
with staff and stakeholders, whereas the Director has full oversight and direction of the
division. Incumbents plan and assess operation goals and objectives related to one or
more department functions and programs to include, code enforcement, building
inspection and plan check review.
frill lII1Ju�i�I11«DL�3_� iL�1�•�i
Knowledge of:
• Principles of management and supervision; administration of California building
codes and laws, regulations and ordinances governing building and
construction;
• Modern methods of building construction and principles of structural design;
• Principles and functions of plan check, building inspection and code
enforcement administration;
• Federal, state, and local laws;
• Uniform Housing Code, Code of the Abatement of Dangerous Buildings, and
Bakersfield Municipal Code;
• Principles of training and public relations;
• Budget development and administration;
• Civil rights based on code matters;
• Advanced principles of management and supervision, training, and
performance evaluation;
A d-A r�r-c�rd rir..-i IPr At rnry monkll. Apd ri i �,icir. r�•.-rnr•I
• G4; omputer applications related to work.
Ability to:
• Coordinate and direct the functions of the various sections of the Building
Division;
CLASS TITLE: Assistant Building Director (continued)
88330
• Analyze RdeFs#eRd and interpret construction plans, diagrams, blueprints, and
specifications;
• Act as a witness in court;
• Analyze and resolve complex technical and administrative problems;
• Interpret and communicate content and intent of codes and regulations;
• Make decisions and exercise independent judgment;
• Establish and maintain effective relationships with contractors, architects,
engineers, property owners, other employees, and the public;
• Make public presentations and communicate effectively both orally and in
writing;
• Select, superviseGF, train, and evaluate staff;
• Develop, monitor, and control a budget;
• Neciotiate and administer contracts and agreements;
• Delegate authority and responsibility;
• Coordinate division objectives with the activities of other City departments;
prepare and present reports and communications.
Training and Experience:
• Graduation from an accredited college or university with a bachelor's degree in
Engineering, Architecture, Business or Public Administration or related field; AND
• Five (5) years of professional experience in building inspection, construction,
engineering, code enforcement, administration; AND
• Related activities including three#we years at a supervisory level; OR
• An equivalent combination of training and experience which provides the
capabilities to perform the described duties.
Licenses, Certificates, and Special Requirements:
• Possession of a valid Class "C" California driver's license.-
• Possession of a valid certificate of registration as a Professional Enaineer issued b
the California Board for Professional Engineers and Land Surveyors is highly
desirable.
• Possession of a valid certificate of registration as a Certified Access Specialist
issued by California Division of the State Architect is highly desirable.
• Possession of a valid certificate as Certified Building Official by International
Code Council is highly desirable.
Physical conditions or Special Working Conditions:
• Standard office environment and working conditions; however, must be willing to
work outdoors in all weather conditions and make field inspections;
• May include nights, weekends, and holidays.
Approved by the Miscellaneous Civil Service Board: April 20, 2004
Approved by the City Council: April 28, 2004
Updated to Form: February 24, 2022
CLASS TITLE: Assistant Building Director (continued) 88330
Approved by the Miscellaneous Civil Service Board:
Approved by the City Council:
S:\Job Specs\ASSISTANT BUILDING DIRECTOR 88330.DOC
CITY OF BAKERSFIELD CLASS SPECIFICATION: 88330
UNIT: MANAGEMENT
EEO4: OFFICIALS/ADMINSTRATORS
CLASS TITLE: ASSISTANT BUILDING DIRECTOR
CLASS SUMMARY:
Under the direction of the Building Director, assists in managerial functions of the plan
check and permitting activities, construction inspection activities and code
enforcement activities of the City; directs the review of plans and inspection of
construction projects throughout the City to ensure adherence to municipal, building,
zoning, plumbing, electrical, heating, and related requirements, as well as adherence
to applicable standards of construction, maintenance and safety. Acts for the Building
Director in their absence. Performs other work as required.
REPRESENTATIVE DUTIES:
The following typical tasks and responsibilities are representative of this class. They are
descriptive, not limiting.
ESSENTIAL DUTIES:
• Plans, organizes, and manages the work of the technical staff engaged in the
inspection of new and existing structures, plumbing, electrical and heating
installations, modifications, and related works
• Assists in overseeing a comprehensive program of code enforcement, building
inspection, and plan check review for the City;
• Reviews Code Enforcement cases prior to abatement hearing and acts as
hearing officer at abatement hearing. Provides consistent, clear and concise
decisions as hearing officer.
• Works together with contractors, architects, and engineers regarding proposed
projects as they relate to building codes;
• Assists in establishing and setting procedures or policies for plan permitting, field
inspections, code enforcement and makes interpretations when necessary to
clarify policy;
• Provides supervision of assigned units within the department, including staffing
responsibilities and directs project management of assigned staff;
• Assists in the code adoption process; represents the Department and speaks
before public and private groups;
• Coordinates training programs for staff; assists in budget preparation;
• Maintains permit records; assists in establishing procedures relating to structural,
electrical, mechanical, and plumbing matters and code changes;
• Confers and corresponds with architects, building owners and contractors
concerning questions involved in the enforcement process;
• Responds to various inquiries and complaints from the public; prepares
complaints for legal action against violators of building code and related codes;
• Prepares and indicates changes in code relative to all building trades.
CLASS TITLE: Assistant Building Director (continued) 88330
DISTINGUISHING CHARACTERISTICS:
Incumbents develop and implement department and City policies in assigned area of
responsibility. This class is distinguished from the Building Director in that it has the
responsibility for the developing and coordinating strategic development initiatives with
staff and stakeholders, whereas the Director has full oversight and direction of the
division. Incumbents plan and assess operation goals and objectives related to one or
more department functions and programs to include, code enforcement, building
inspection and plan check review.
MINIMUM QUALIFICATIONS:
Knowledge of:
• Principles of management and supervision; administration of California building
codes and laws, regulations and ordinances governing building and
construction;
• Modern methods of building construction and principles of structural design;
• Principles and functions of plan check, building inspection and code
enforcement administration;
• Federal, state, and local laws;
• Uniform Housing Code, Code of the Abatement of Dangerous Buildings, and
Bakersfield Municipal Code;
• Principles of training and public relations;
• Budget development and administration;
• Civil rights based on code matters;
• Advanced principles of management and supervision, training, and
performance evaluation;
• Computer applications related to work.
Ability to:
• Coordinate and direct the functions of the various sections of the Building
Division;
• Analyze and interpret construction plans, diagrams, blueprints, and
specifications;
• Act as a witness in court;
• Analyze and resolve complex technical and administrative problems;
• Interpret and communicate content and intent of codes and regulations;
• Make decisions and exercise independent judgment;
• Establish and maintain effective relationships with contractors, architects,
engineers, property owners, other employees, and the public;
• Make public presentations and communicate effectively both orally and in
writing;
• Select, supervise, train, and evaluate staff;
• Develop, monitor, and control a budget;
• Negotiate and administer contracts and agreements;
• Delegate authority and responsibility;
• Coordinate division objectives with the activities of other City departments;
prepare and present reports and communications.
CLASS TITLE: Assistant Building Director (continued) 88330
Training and Experience:
• Graduation from an accredited college or university with a bachelor's degree in
Engineering, Architecture, Business or Public Administration or related field; AND
Five (5) years of professional experience in building inspection, construction,
engineering, code enforcement, administration; AND
• Related activities including three years at a supervisory level; OR
• An equivalent combination of training and experience which provides the
capabilities to perform the described duties.
Licenses, Certificates, and Special Requirements:
• Possession of a valid Class "C" California driver's license.
• Possession of a valid certificate of registration as a Professional Engineer issued by
the California Board for Professional Engineers and Land Surveyors is highly
desirable.
• Possession of a valid certificate of registration as a Certified Access Specialist
issued by California Division of the State Architect is highly desirable.
• Possession of a valid certificate as Certified Building Official by International
Code Council is highly desirable.
Physical conditions or Special Working Conditions:
• Standard office environment and working conditions; however, must be willing to
work outdoors in all weather conditions and make field inspections;
• May include nights, weekends, and holidays.
Approved by the Miscellaneous Civil Service Board: April 20, 2004
Approved by the City Council: April 28, 2004
Updated to Form: February 24, 2022
Approved by the Miscellaneous Civil Service Board:
Approved by the City Council:
(03
BAKERSFIELD
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
1.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Christi Tenter
CREATED BY: Christi Tenter, H.R. Director
DAT E : 1 /25/2024
WARD:
SUBJECT: Accounting Specialist 1/11 #26055/26065
STAFF RECOMMENDATION:
Staff recommends approval of the New Job Specification, Accounting Specialist 1/11
#26055/26065
BACKGROUND:
ATTACHMENTS:
Description Type
❑ Accounting Specialist VII #26055/26065 Backup Material
CITY OF BAKERSFIELD CLASS SPECIFICATION: 26055/26065
UNIT: WHITE COLLAR
EE04: OFFICE/CLERICAL
CLASS TITLE: ACCOUNTING SPECIALIST 1/11 (FLEX)
CLASS SUMMARY:
Under supervision, coordinates and performs duties related to preparing, processing,
maintaining, and checking financial, statistical, or fiscal records for citywide finance
programs; and performs related work as required.
REPRESENTATIVE DUTIES:
The following typical tasks and responsibilities are representative of the position's
essential duties. They are descriptive, not limiting.
Essential Duties:
• Maintains records of a variety of financial data, records financial transactions in
both subsidiary and general ledgers;
• Reconciles accounts and prepares trial balances; maintains ledgers for control of
trust fund deposits; makes deposits;
• Prepares request for payments to the City; receives payments by mail or over the
counter; issues receipts; balances receipts against other records and documents
as scheduled;
• Performs record validation and verification tasks involved in finance department,
auditing transactions for vendor payments, customer billings, and procurement
activities.
• Prepares claim vouchers and journal vouchers; sets up and carries out collection;
collects delinquent accounts by mail or phone; pre -audits purchase orders and
stores orders; audits and refunds bid deposits;
• Prepares a variety of financial reports, some of a complex nature; maintains
records relating to public improvement bonds including issuing notices, collecting
payments and making payments to bond holders;
• Answers questions from internal and external sources related to work.
DISTINGUISHING CHARACTERISTICS:
Accounting Specialist I is the entry-level class within the Finance Department. Under
close supervision, incumbents learn and perform a variety of office and accounting
clerical support duties. This class is alternately staffed with Accounting Specialist II and
incumbents may advance to the higher level after gaining substantial program
knowledge, demonstrating progressive development in the scope of duties, and
functioning with minimal supervision. The class is further distinguished from the
Accounting Technician by the performance of more routine and less complex clerical
accounting duties and tasks.
CLASS TITLE: ACCOUNTING SPECIALIST 1/11 (FLEX) (continued) 26055/26065
MINIMUM QUALIFICATIONS:
Knowledge of:
• Methods, practices, documents, and terminology used in financial record
keeping work;
• Bookkeeping and basic accounting principles;
• Business math and record keeping methods
• Personal computer applications related to work;
• City-wide and department -specific policies, processes, and procedures;
• Research and reporting methods, techniques, and procedures;
• Basic principles for monitoring and tracking revenue and expenditures;
• Techniques for providing a high level of customer service by effectively dealing
with the public, vendors, contractors, and City staff;
• The structure and content of the English language, including the meaning and
spelling of words, rules of composition, and grammar;
• Principles and practices of business correspondence and report writing;
• Operation of standard office equipment used in a financial office.
Ability to:
• Perform accurate and appropriate basic accounting functions;
• Give accurate and timely information;
• Prepare accurate billing worksheets, invoices and warrant requests;
• Learn the use of City software applications applicable to the position;
• (repeated)Carry out compiles oral and written instructions;
• Recognize and reconcile discrepancies in accounting records;
• Research and assemble information from a variety of sources for the completion
of forms or the preparation of reports;
• Perform a variety of general administrative office support duties such as typing,
proofreading, filing, and answering the telephone;
• Handle sensitive and confidential information;
• Make computations and tabulations and review fiscal and related documents
rapidly and accurately;
• Make decisions of a limited nature in accordance with laws, rules, regulations
and department procedures;
• carry out compiles oral and written instructions;
• Maintain a variety of fiscal records and prepare accurate reports;
• Work effectively with the public and City employees at the counter, over the
telephone and via mail contacts;
• Type and operate a personal computer.
Training and Experience:
• Graduation from high school or GED program; AND
• One (1) year experience in performing journey -level clerical accounting work,
financial, statistical, fiscal or related record keeping work. OR
• An equivalent combination of education, training and experience which provides
the capabilities to perform the described duties.
• Accounting Specialist II requires an additional two (2) years of the above
experience.
CLASS TITLE: ACCOUNTING SPECIALIST 1/II (FLEX) (continued) 26055/26065
Promotion to Accounting Specialist II:
Promotion from Accounting Specialist I to Accounting Specialist II is made on a merit basis
without examination, subject to recommendation by the Department Head and
verification by Human Resources that qualifications as approved by the Miscellaneous
Civil Service Commission are met.
Physical Conditions or Special Working Conditions:
• Standard office environment and working conditions.
Approved by the City Council:
Approved by the Miscellaneous Civil Service Board:
•
BAKERSFIELD
ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
2.
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Christi Tenter
CREATED BY: Christi Tenter, H.R. Director
DAT E: 1 /25/2024
WARD:
SUBJECT: Customer Service Representative #26215
STAFF RECOMMENDATION:
Staff recommends approval of the New Job Specification, Customer Service Representative
#26215
BACKGROUND:
ATTACHMENTS:
Description Type
u Customer Service Representative #26215 Backup Material
CLASS TITLE: CUSTOMER SERVICE REPRESENTATIVE #26215 (continued)
moderate supervision which requires the application of defined methods and
procedures.
MINIMUM QUALIFICATIONS:
Knowledge of:
• Customer service methods related to assigned program area;
• Modern office practices, procedures, and equipment;
• Business English and math;
• Computer applications related to work;
• Basic research methods and techniques.
Ability to:
• Provide quality customer service to the public;
• Keep detailed and complex records;
• Listen and effectively respond to a variety of requests for information;
• Communicate effectively with diverse populations;
• Recognize potentially sensitive and emotional scenarios with empathy and tact;
• Understand and carry out oral and written instructions in order to effectively
present ideas;
• Communicate clearly and concisely, orally and in writing;
• Establish and maintain effective working relationships with employees, the public
and external vendors;
• Operate a personal computer and applicable software;
• Effectively handle multiple priorities, organize workload, and meet deadlines;
• Apply pertinent procedures and functions quickly;
• Use good judgment in interpreting and applying them to a variety of
circumstances under moderate supervision;
• Reivew data and surmise action items based on policy and established
procedures;
• Make accurate and logical determinations based upon data and interpretive
guidelines; maintain accurate records;
• Speak clearly and concisely;
• Simultaneously converse with customers and accurately enter data into a
computer.
Training and Experience:
• Graduation from high school or GED; AND
• Two (2) years' experience insoles or service field with high contact with pubic; OR
• An equivalent combination of education, training, certification and experience
which provides the capabilities to perform the described duties.
CITY OF BAKERSFIELD CLASS SPECIFICATION: 26215
UNIT: WHITE COLLAR
EE04: PARAPROFESSIONALS
CLASS TITLE: CUSTOMER SERVICE REPRESENTATIVE
CLASS SUMMARY:
Under general supervision, provides public contact and recordkeeping work related to
the operational, financial and commercial records for assigned enterprise operations
and to provide a wide range of account information and service customers and the
general public; and performs related work as required.
REPRESENTATIVE DUTIES:
The following typical tasks and responsibilities are representative of the position's
essential duties. They are descriptive, not limiting.
Essential Duties:
• Interacts with customers, coordinates services and processes billing and service
request;
• Receives on -and -off orders for utility service by telephone, correspondence and
in person;
• Reviews customer records to apply appropriate utility rates;
• Establishes deposit amounts from written guidelines for new utility users and
authorize deposit refunds;
• Processes new service applications and assessment fees ensuring City
requirements are met;
• Answers customer questions, investigate and resolve complaints pertaining to
billing procedures;
• Computes and prepare bills; review, audit, and reconcile customer billing records
and make adjustments as needed;
• Determines and resolves utility payment problems and mis-readings; research,
recalculate and adjust incorrect bills;
• Performs transactions including processing or transferring payments, refunding
credit amounts or deposits, adjusting charges and/or deposits, reversing
payments, reissuing refunds, and adjusting service fees;
• Coordinates efforts with outside agencies for payment of utility accounts;
• Reviews and reconciles periodic and special reports;
• Maintains various manual records, logs and ledgers;
• Researches customer records to resolve more difficult customer inquiries and
prepare correspondence in response;
• Communicates with customers via telephone, mail, email, or other means of
communication.
DISTINGUISHING CHARACTERISTICS:
This is the entry level class in the customer service series. This class performs the more
routine tasks and duties, with major public contact over the phone. Incumbents have
some previous customer service and public contact experience and work under
CLASS TITLE: CUSTOMER SERVICE REPRESENTATIVE #26215 (continued)
Licenses or Certificates:
• Possession of a valid Class "C" California driver's license.
• A current typing certificate for 50 net words per minute;
• Must successfully complete required pre -employment background investigation.
Physical Conditions or Special Working Conditions:
• Standard office environment and working conditions;
Approved by Miscellaneous Civil Service Board:
Approved by City Council:
00
BAKERSFIELD ADMINISTRATIVE REPORT
MEETING DATE: 1/25/2024
TO: Bakersfield Miscellaneous Civil Service Board
FROM: Christi Tenter
CREATED BY: Christi Tenter, H.R. Director
DATE: 1 /25/2024
WARD:
SUBJECT: Customer Service Supervisor#57090
STAFF RECOMMENDATION:
Staff recommends approval of the New Job Specification, Customer Service Supervisor
#57090
BACKGROUND:
ATTACHMENTS:
Description
❑ Customer Service Supervisor 457090
Type
Backup Material
Knowledge of:
Prim-ir loc rvnr-J r�rrv�+ir-oc .,f offor-+i��o lor�r�lorchir� r-�nr! omr�lr\�ioo n ir.orvicir�n in�l� i'-linr.
CITY OF BAKERSFIELD CLASS SPECIFICATION: 57090
UNIT: GENERAL SUPERVISORY
EEO4: PROFESSIONALS
CLASS TITLE: CUSTOMER SERVICE SUPERVISOR
CLASS SUMMARY:
Under general supervision, assigns, and reviews the work of customer service personnel who
provide information, research problems, perform payment and credit arrangement activities by
telephone and in person; handle difficult, complex, or sensitive customer account problems and
delinquency issues; coordinates other customer service daily activities and variety of tasks
relative to assigned area of responsibility; and performs related work as required.
REPRESENTATIVE DUTIES:
The following typical tasks and responsibilities are representative of the position's essential
duties. They are descriptive, not limiting.
Essential Duties:
• Supervises customer service staff by assisting with training, planning, assigning, and
reviewing work;
• Provides coaching and guidance for performance improvement and development;
• Responds to and makes final decisions regarding difficult customer complaints requiring
a thorough knowledge of rules, rate schedules, and collection policies;
• Determines deposit amounts, in accepting partial payments, making arrangements for
further payments, and in requiring or waiving service charges;
• Audits and corrects daily unmatched cash transactions;
• Verifies account code distribution;
• Assists in budget preparation for assigned area;
• Assists in the development and implementation of systems and procedures;
• Coordinates customer service activities with other City departments, divisions, and
sections, and with outside agencies;
• Maintains detailed statistical records and related reports;
• Investigates and bill for unauthorized service.
DISTINGUISHING CHARACTERISTICS:
The Customer Services Supervisor is the first -line supervisory class. Work involves frequent public
contact and daily supervision of subordinate personnel ensuring that department policy and
procedures are enforced. This class differs from Supervisor 1/11 in that the incumbent of the latter
has responsibility solely based on field operations.
MINIMUM QUALIFICATIONS:
Knowledge of:
• Principles and practices of effective leadership and employee supervision, including
training and performance evaluation;
• Customer service practices and customer -oriented telephone etiquette;
• Office administrative procedures and methods;
• Principles and methods of business correspondence, recordkeeping, and filing;
• Principles and practices of sound business communications and correct English use,
including spelling, grammar, and punctuation;
CLASS TITLE: CUSTOMER SERVICE SUPERVISOR #57090 (continued)
• Modern office equipment, software programs, and computerized record -keeping and
filing methods;
• General business mathematics and calculations including modern fee collection
techniques including utilization of computerized billing systems for billing, collection,
reporting and delinquency follow-up;
• Basic research methods and techniques;
• Related computer applications.
Ability to:
Provide quality customer service to the public, and communicate effectively with diverse
populations;
• Plan, direct and evaluate the work of staff;
• Listen, converse, and effectively respond to a variety of requests for information
simultaneously;
• Recognize potentially sensitive and emotional scenarios with empathy and tact;
• Understand and carry out oral and written instructions to effectively present ideas
clearly and concisely;
• Establish and maintain effective working relationships with employees, the public and
external vendors;
• Effectively handle multiple priorities, organize workload, and meet deadlines;
• Apply pertinent procedures and functions quickly;
• Review data and summarize action items based on policy and established procedures;
• Collect, evaluate, and interpret varied information and data, either narrative or statistical
form;
• Prepare clear, concise, and complete narrative and statistical reports and other written
materials;
• Interpret municipal ordinances and regulations pertaining to utility services, such as
refuse, sewer, and water;
• Operate a personal computer and applicable software;
41 Exercise sound independent judgment within established guidelines.
Training and Experience:
• Graduation from high school or GED; AND
• Four (4) years of increasingly responsible administrative experience involving customer
service, billing, and/or collection experience. OR
• An equivalent combination of education, training, certification, and experience which
provides the capabilities to perform the described duties.
Licenses or Certificates:
Possession of a valid Class "C" California driver's license.
Must successfully complete required pre -employment background investigation.
Physical Conditions or Special Working Conditions:
• Standard office environment and working conditions.
Approved by Miscellaneous Civil Service Board:
Approved by City Council: