HomeMy WebLinkAbout02/23/96
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BAKERSFIELD
MEMORANDUM
February 23, 1996
'fa: HONORABLE MAYOR AND CITY COUNC
FROM: ALAN TANDY, CITY MANAGER
SUBJECT: GENERAL INFORMATION
1. With the recent rains, our water forecasts are obviously improving. We
"may" even have a good year.
2. Attached is a status report on the Coffee Road Overcrossing. While we
estimate construction to begin approximately June 15th, that date is
tentative due to the complicated right of way negotiations with Sunland
Refinery and PG&E.
3. There is a memorandum enclosed in response to a councilmember inquiry
regarding complaints about the noise level generated by the CalCrete cement
plant.
4. We have been in discussions with Lee Wilson, owner of Pioneer Motor
Company, who is interested in a development located between 23rd, 24th,
"L", and "M" streets. We are reconnnending assistance in the form of a
$50,000 low interest loan. We sent correspondence to Mr. Wilson outlining
our terms, and we anticipate presentation of a draft agreement at the March
20th Council meeting.
5. Attached is a report on Bakersfield Sales Tax Fourth Quarter Receipts for
Sales During July - September, 1995, as prepared by the auditors we hired,
The HDL Companies.
6. The Graffiti Update for January is attached. There were 357 calls during
the month. Besides concentrating on connnunity involvement, we also sent a
delegation of City employees to Moreno Valley last month to study that
city's successful graffiti program. Their report and reconnnendations are
attached.
7. THE CIP Status Report for February is enclosed. It has been revised to
show more detail of capital projects as they are in their various stages of I.
completion.
8. An annexation update report is enclosed showing things that ,iji 11 happen in
the next few weeks. .
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HONORABLE MAYOR AND CITY COUNCIL
February 23, 1996
Page -2-
9. At the last Council meeting there was a question about whether the Planning
Commission should be involved in the review of Transportation Impact Fees.
If we make the referral part of the hearing process, we could request that
the Planning Commission review for a period of 30 days, between the first
and second readings. This would allow the commission an opportunity to
make a recommendation to the Council. The Board of Supervisors would not
be hearing this matter until the end of March or early April, so the date
would not be significantly altered by the referral.
10. There has been a Council request to hold a workshop for the Fire Services
Study. A workshop will be scheduled after Staff has completed its analysis
of the study. In addition, the Citizens Advisory Committee will be
presenting its findings to the Council once its work is completed.
11. A reminder that I will be on vacation March 5-12th. Gail will fill in for
me at the Council meeting March 6th.
AT:rs
cc: Department Heads
Carol Williams, City Clerk
Trudy Slater, Administrative Analyst
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PUBLIC WORKS DEPARTMENT \~~'"
MEMORANDUM
February 16, 1996
TO: Alan Tandy, City Manager
FROM: Raul M. Rojas, Public Works Director ~L-
SUBJECT: Coffee Road Overcrossing - Project Status
Completed plans, specifications and estimate is due, and expected, on March 22, 1996. The
most recent review plans were about 80% complete.
An order of possession are in hand for the right of way on Sunland as of April 1, 1996.
Sunland has two consultant/contractors working on their pollution problem. Sunland has
not completed relocation plans for their facilities that must be moved prior to our project
construction. There is a distinct possibility that a court order may be necessary to force
their cooperation.
P.G.& E. is very difficult property owner with which to deal. They are organized into
transmission, distribution, operations and land/property divisions, all of whom are involved
in the Coffee Road acquisition. Progress is being made However, it is increasingly likely
that the project may have to begin under a "right of entry".
The current schedule includes an April 1, 1996 advertisement with construction beginning
June 15th. Due to the uncertainties relative to Sunland and P.G. & E., these dates are
tentative, at best.
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M E M 0 RAN D U M\\CiTYMAí~!;.c~' ,
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February 15, 1996
TO: Jack Hardisty, Development SeMces Director n
FROM: Randy Fidler, Chief Code Enforcement Office R
SUBJECT: Inquiry from Councilmember Sullivan regarding complaint received from
resident at 3500 Slate Court regarding noise level of CalCrete cement plant.
Per your request I am investigating the above mentioned complaint. During my research
I discovered there have been other complaints about this problem, not only with CalCrete
but also with Kern Rock and oilwells down Pacheco Road.
As you know, we do not have a noise ordinance. I do know you or one of your staff has
been working with the attorney's office on drafting such an ordinance. We should try and
get this ordinance on line as soon as possible. On February 15, 1996, I spoke with Alex
Canada, the complainant, and found that I had worked with him on this same matter a few
years back. At that time, I had gone to the plant and discovered they had installed vibrators
on their mixing machines. I spoke with the manager of the plant who stated they would
remove the vibrators and use air blowers instead which solved the problem at that time.
Mr. Canada informed me his house is in the corner closest to the plant. He stated he has
talked with the plant manager regarding the noise late at night and the manager said they
would be quitting at 9:00 p.m.
I have reviewed the 2010 Plan Noise Element Policies, which address the above mentioned
location along with Kern Rock Company as industrial facilities stationary noise sources.
Studies were done between 1985 and 1986. I also reviewed goals, policies and
implementation (see attached copies). There is some confusion with the policies which I
will discuss with Jim Eggert. We are in the process of borrowing a noise m~ter from the
Convention Center to make some readings. Also, I am going to look into the possibility of
having trees placed alongside the roadways to help with the noise level.
I will visit with the plant manager to see if he has any suggestions or solutions to solve this
problem. It is my understanding that we may have no leveràge as we do not have a noise
ordinance for enforcement.
RF:km
cc: Alan Tandy, City Manager
Dennis Fidler, Building Director
Jim Eggert, Principal Planner
I Councilmember J acquie Sullivan
I m\calcrete
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B A K E R 5 F I E L D
February 14, 1996
Lee Wilson
Pioneer Motor Company
P.O. Box 1377
Taft, California 93268
Dear Mr. Wilson,
As we have discussed earlier, with this letter I am describing the assistance that City staff is
prepared to recommend to the City Council for your project located between 23rd, 24th,
"L", and "M" streets. We will recommend assistance in the form of a $50,000 low interest
loan. This loan could be used as a discount on purchase, permit fees, landscaping
improvements, off-site improvements (curb, gutter, sidewalk), and design costs. Job
generation requirements will not be a condition of the loan.
Conditions of the loan would be a 12 year amortization rate, with a six (6) percent interest
rate and a six (6) year repayment schedule. Loan payments would be due monthly with a ten
(10) percent late fee charge. The loan could be secured by a deed of trust subordinate to any
required permanent financing for property acquisition and improvements. The City would
consider taking up to a second position, but if less than a second, further discussion would be
required. The issue of collateral will require discussion and agreement.
All on-site and off-site improvements will need to comply with current city development
standards. The probable improvements to curb, gutter and sidewalk standards are those
presented to you by the Public Works Department in the February 7, 1996 memorandum.
Public Works will make the final determination for all required improvements.
In addition to this type of assistance, the City's Economic and Community Development
Department will assist you in securing all necessary permits and assist you through the
rehabilitation process. This type of assistance has proved very beneficial to companies which
have taken advantage of our Team Bakersfield offer.
With your early concurrance we anticipate that this agreement could be presented to City
Council at their March 20, 1996 meeting. Should you agree to these terms and conditions I
will provide y wi a draft agre ent. Please call if you have any questions.
Yours truly,
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John F. Wager, Jr. i L F~_I~~ ¡
Economic Development Director
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cc: Alan Tandy ; CITY MANAGER'S OFFICE'
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City of Bakersfield. Economic and Community Development Department
515 Truxtun Avenue. BaKersfield. California 93301
(805) 326-3765 . Fax (805) 328-1548. TOO (805) 324-3631
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COl\;lPAN I ES
This Quarter Sales Tax By Major Business Group
Bakersfield's receipts for taxable BusIness ~ Sales QIr S ~ Shown RelIed The Period In WhIdI The Sales 0cc:IIIed
sales occurring from July through 3rd94- 1,978,725
September totaled $6,040,829, a 5.9% General Consumer Goods 4t!1 94. 2,595,357
1st 95. 1.761,340
II increase from last year. After cor- 0tJtIeIs.3.419 2nd95. 1,932,598
recting for state adjustments and . 3rd95- 2,017,890
double payments the increase was 3rd 94 . 1.os1,890
6.3%. All business groups were up. Autos And Transportation 4th 94. 1,Q77,411
1st 95. 1,117,437
General consumer goods accounted OtJtIeIs.sœ 2nd95. 1.260.665
for 33.4% of total sales and was up . 3rd95. 1,241,104
2%. Although department stores were 3rd 94 - Å¡iiii
Business And Industry 4t!194-
down general merchandise, radio! 1st 95-
appliance sales and several new busi- CMIeIs. 1,217 2nd95.
ness contributed to the increase. . 3rd 95 . 858,230
Autos/transportation increased due 3rd 94 - -.
Restaurants And Hotels 4t!194- 576,453
to a 15.3%jump in new vehicle sales 1st 95- ~7 /iI2
and an increase in sales of trailers and CMIeIs . 532 2nd 95 . 582,602 ¡
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supplies. Business/industry increased . 3rd95. S80,292
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4.5%. Restaurants were up 3.8% due 3rd 94 - 511'121ii!
Fuel And Service Stations 4t!194. 400,600" ,
to the opening of Hometown Buffet 1st 95- 459,oo:¡ ¡
and several others. Fuel/service sta- CMIeIs. 189 2nd95 - 538,140 !
. 3rd 95 . 540,238 ¡
tions increased 5,7%, lumberlbuild- !
ing materials jumped 8.3% resulting . Cirr81I ~ .. \\\ \\\\\\\
in the increase in building/construc-
tion, and food/drugs was up 2.1%.
For the same period Kern County Sales Tax Notes
increased 5.9% and the HdL state
data base was up 5.6%. Board to review pool to "point-of-sale." Revenues
allocation of use tax from most use tax transactions are
The Board of Equalization has ten- currently allocated to the county
tatively set February 20 as the date to where the merchandise was sold and
review and possibly set for public then split among all the jurisdictions
hearing, requests by the California in that county according to each
Manufacturers Association (CMA) jurisdiction's taxable sales. Approxi-
to move the allocation of specific use mately 10% of all state and use tax
tax transactions from county wide revenues are distributed in this
fashion.
3,200 Specific transactions that the Board
may consider allocating by "point of
2,800 sale" rather than through pool
2,400 allocation are:
. Auctioneers reporting over
2,000 $1 million in annual taxable sales
1.600 would report temporary auction sites
1,200 as "point-of-sale,"
. Companies that ship their
". City 800 merchandise to customers from out
.. State Wide Trends 400 of state warehouses would report their
.. ~!>'_'!Y!~!~E~__- " 0 sales offices as "point-of-sale" if their
sales offices or order desks are
3/llCIIr 2ndQlr 3/IIOtr located in state.
'93 '95 '95 con't on back page
To 20 Business Cafe ories
3rd Qtr '95 3rd atr 194 Prior 4 Qtr % Of Total
Business Type Count $ Count $ Average City County State
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New Motor Vehicle Dealers 22 877,295 22 761,015 836,944 14.5% 9.7% 10.4%
Department Stores 25 658,843 27 671,182 695,682. 10.9% 7.2% 8.2%
General Merchandise 13 357,655 10 332,049 329,341 5.9% 4.2% 2.0%
Service Stations 82 350,841 81 360,558 347,730 5.8% 8.9% 6.4%
Fast Food 294 295,545 283 276,979 286,183" 4.9% 4.8% 4.3%
Grocery Stores Liquor 39 247,870 38 248,784 228,143 4.1% 4.2% 4.0%
Lumber/Building Materials 32 230,635 34 213,034 230,717 3.8% 3.3% 3.6%
Contractors 168 194,735 135 194,687 193,619 3.2% 4.0% 3.2%
Petroleum Products/Equipment 99 185,679 107 147,701 155,013" 3.1% 6.9% 1.0%
Restaurants Liquor 85 159,356 84 155,418 160,026 2.6% 1.9% 3.1%
Specialty Stores 756 153,009 579 131,627 160,556 '.'. 2.5% 1.8% 3.1%
Radio/Appliance Stores 31 139,644 35 137,051 151,852 ¡; 2.3% 1.4% 1.6%
I Heavy Industrial 105 130,561 66 115,054 144,5791 2.2% 3.8% 1.8%
I Light IndustriaVPrinters 190 126,574 165 146,969 132,946:' 2.1% 2.0% 5.1%
Home Furnishings 153 114,823 139 96,026 106,558 ... 1.9% 1.2% 1.9%
Automotive Supply Stores 109 109,859 105 102,971 100,607 \;' 1.8% 2.4% 1.40/0
DrugStores 38 106,719 37 103,855 115,842; 1.8% 1.6% 1.7%
Restaurants Beer And Wine 119 104,697 117 106,695 103,678 ¡ 1.7% 1.9% 2.4%
Office Furniture 105 104,675 98 91,519 107,757 ~ 1.7% 1.2% 2.7%
Grocery Stores BeerM'ine 100 101,790 103 95,218 92,006 t 1.7% 3.4% 1.2%
Christmas not so Do Do
't fr fr t Jurisdictions heavily dependent on changes from December 1994:
con om on p~ge.. retail consumer goods for their tax
. Co~panleswl~nelth~rsal~s base may find their March receipts to Bay Area +1.4%
offices or mventory m CalIfornIa be lower than expected according to Los Angeles -5.7%
would allocate .sal~s ~f ~500,OOO or Telecheck Services, Inc. The com- San Diego -2.5%
more to the JUrISdictIon of the pany which tracks the volume of au-
purchaser.. . thorized checks written by consum- Checks represent 37% of retail
. CompanIes ~at self n,npose ers at slightly over 17,000 locations spending and year-to-year compari-
use tax fo~ consumptIon oftheIT own reported the following regional sons are for same store sales only.
merchandise or for purchase of mer-
chandise from out of state vendors
with no California permit would be
allowed to allocate the tax to the Top 25 Producers
jurisdiction where the merchandise is LIsted Alphabetically Jim Burke Ford
first placed into use. Albertsons K Mart
The Board determined that the Am Pm Mini Marts Longs Drug Stores
CMA reque.st to assign ."u~e ~x:' on Bakersfield Dodge Mervyns
leased equlp~ent to )Un~dlctlOns Barber Pontiac Montgomery Ward
where the equIpment IS bemg used Bill Wright Toyota Motor City Sales & Service
was outside the its regulatory author- Chuck Haddad Mitsubishi Nissan B M W
ity. If the Board approves draft lan- Costco Wholesale Sears Roebuck
guage on Feb~ 20, notice~.would Fleet Card Fuels' Target
be sent to allmterested partIes and Gottschalks TerryPetris Sales & Leasing
hearings probably held in late March. Home Base Three Way Chevrolet
Changes could become effective as Home Depot Vons
early as July 1. J C Penney Wal Mart
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BAKERSF I E L D
Economic and Community Development Department
MEMO RAND UM
February 20, 1996
TO: Jake Wager, Economic Development Director
FROM: Myra McArthur, Planning Technician 'M~'
SUBJECT: Graffiti Up-Date
Hot-Line
In January, there were 357 calls reporting graffiti. Out of those calls, 189 (52.94%) were made
by residents of the South West area; 62 calls (17.37 %) were from the CDBG area; and the rest
were from other parts of town. The graffiti problem in the South West area has decreased about
10% from last month's records. The combined efforts of the Police Department, the City's
graffiti paint crew, and Adopt-A-Wall volunteers certainly helped make this difference. The
Police Department deterred the problem by targeting the area and making several graffiti
vandalism arrests.
Program staff has been promoting the Adopt-A-Wall program through the Hot-Line obtaining
great success. In January, a total of 21 people joined the program, 6 of them from the CDBG
area, 9 from the South West, and 6 from other parts of town. Up to this writing, 4 people have
joined the Adopt-A-Wall program during February, all from the South West area. The total
number of Adopt-A-Wall volunteers is currently 146.
Colllmunity Involvement
Besides having citizens involved in the Adopt-A-Wall program, Paint-Days also have been very
successful. In January, this office helped coordinate graffiti removal activities with Boy Scout
Robert Paul as part of his Eagle A ward project, and with Dimples Famj~y Fun Center, Stockdale
High Sèqool Key Club, and the Oak Community Church youth group.
Community participation at Pacific & Oregon Streets continues
The residents of Pacific St. and Oregon St. are pleased with the slow but noticeable change in
their alleys. The second graffiti paint-out and street clean-up activity on the 1300-1500 blocks
of Pacific St. was performed on Saturday, January 13, 1996. .- - ~~ -
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On February 8, 1996, graffiti was removed from the South alleys of the 1200 and 1300 blocks
of Oregon St., and weeds and garbage were removed from the South alley of the 1200 block of
Oregon St. Resident participation is increasing, and the Neighborhood Watch block captain of
that area wants to organize monthly paint-out and clean-up activities.
Presentation to Bakersfield College Inter-Club Council
On January 25, 1996, Program staff made a presentation to the Bakersfield College Inter-Club
Council. The Adopt-A-Wall program was very well received. The Associated Student Body of
Bakersfield College will adopt the vacant building at 3515 Mt. Vernon St. (corner of Mt. Vernon
& University Ave.) Because this building is vacant, it is a constant target of graffiti vandalism.
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B A K E R 5 F I E L 0
PUBLIC WORKS DEPARTMENT
MEMORANDUM
February 21, 1996
TO: Alan Tandy, City Manager
FROM: Raul M. Rojas, Public Works Director )~~
SUBJECT: Moreno Valley's Graffiti Program
Attached please find copy of memorandum dated February 10, 1996. While there are some
very good ideas regarding this program there are also some budgetary issues that need to
be discussed further.
Please contact me at your earliest convenience regarding this program,
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BAKERSFIELD
ENGINEERING DEPARTMENT
Economic and Community Development Department.
MEMORANDUM
February 10,1996
TO: Judy Skousen, City Attorney
Steve Brummer, Chief of Police
Raul Rojas, Public Works Director
Jake Wager, Economic Development Director
FROM: Carl Hernandez, Deputy City Attorn~ City Attorney's Office {#-
Tim Taylor, Sergeant, Police Dept.
Joseph Grubbs, Officer, Police Dept. ,
Ed Kuehn, Assistant Superintendent, Public Works Dept.¿& ~.
Myra McArthur, Planning Technician, Econ. & Comm. Development Dep~
SUBJECT: Delegation to study Moreno Valley's Graffiti Program
On January 17, 1996, a delegation of City employees visited the city of Moreno Valley to learn
about their successful graffiti program. The delegation consisted of Carl Hernandez, from the City
Attorney's Office; Sgt. Tim Taylor, from the Police Department; Officer Joseph Grubbs, from the
Police Department; Ed Kuehn, from the Public Works Department; and Myra McArthur, from the
Economic & Community Development Department. The most relevant elements of Moreno Valley's
graffiti program are addressed below.
Time-saving response procedure. All Hot-Line messages are sent directly to the paint crew via
E-mail or radio. The paint crew consists of three city painters whose combined work schedule
produces a 7-day per week graffiti removal program. They use self-contained, easily identifiable
graffiti removal paint trucks. At the time of removal, the painters issue a work order indicating the
amount of hours worked, the materials used, etc. They also take a picture of the moniker, and attach
it to the work order. All work orders are filed according to moniker. When restitution is sought, the
offender's charges include all past offenses involving the same moniker. This is substantiated by
photographed evidence.
Volunteer Program. Citizen volunteers are the eyes and ears of the police. They are trained to
follow specific instructions. They are organized in teams and drive insured, personal vehicles with
city radios to communicate with the police officer in charge of the volunteer program. They patrol
the city at unannounced times and places, and report any suspicious type of activity, such as graffiti
vandalism, car theft, etc.
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Cost Recovery Process. Once a person is charged with graffiti vandalism, the Code Enforcement
Dept. sends a letter to the offender, or to the parents of the offender if such person is a minor. The
letter seeks restitution for all damages incurred (see attached copy), and gives the individual two
weeks to respond. Ifno response is received, the city files a fonn with the small claims court. Most
of the time, the tagger, or the parent if such person is a minor, agrees to pay prior to going to court.
They sign a settlement agreement which contains a payment schedule.
If no restitution is obtained, the city publishes the name of the tagger, or the names of the minor's
parents, in the local newspaper. In addition, a lien is placed on any property they might have, and
their names are sent to T.R.W. so their credit record will show their failure to pay.
Based on the delegation's observation at Moreno Valley, it is recommended the adoption of the
following elements into the City of Bakersfield's graffiti program be enacted in order to increase its
effectiveness:
* A seven-day per week graffiti removal crew.
* Hot-Line messages to be sent to paint crew via E-Mail or radio.
* File graffiti removal work orders according to moniker.
* Designate a police officer to graffiti vandalism.
* Establish a Volunteer Patrol program.
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* Seek cost recovery through civil court procedures.
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B A K E R 5 F I E L 0
PUBLIC WORKS DEPARTMENT
MEMORANDUM
February 20, 1996
TO: Alan Tandy, City Manager
FROM: ~eu W. Haynes, Assistant to the Public Works Director
THROUGH: Raul M. Rojas, Public Works Director
SUBJECT: CIP STATUS REPORT - FEBRUARY 1996
Attached is the new version of the CIP status report. The intent of this version is to better
inform the users of the various milestones a capital project goes through. The CIP status
report is comprised of the following sections:
1. Status of all 1994-95 and 1995-96 CIP projects (Design Engineering).
2. Status of all 1994-95 and 1995-96 Traffic Signal CIP projects.
3. Construction Inspection and Surveying Project Status Report
4. Financial Summary of 1995-96 CIF projects.
5. Financial Summary of 1994-95 CIF Carryover projects.
6. Notice of Completion Monthly Report
7. Plans and Specifications Approved Monthly Report.
If you have any questions or suggestions for improving this report, feel free to contact me.
cc: G. Waiters
D. Teubner
T. Slater
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B A K E R 5 F I E L D
PUBLIC WORKS DEPARTMENT
MEMORANDUM
DATE: FEBRUARY16, 1996
TO: ~RNELL HAYNES, ASSISTANT TO THE PUBLIC WORKS DIRECTOR
FROM: JACQUES R. LaROCHELLE, CIVIL ENGINEER IV-DESIGN
SUBJECT: 1995-96 CIP STATUS
Attached is the schedule of 1995-96 CIP projects. The recently updated schedule was
augmented to clearly show those projects which were added mid-year. These are identified
as shaded project titles.
We are pleased to present this status report that indicates all projects are on schedule.
We are continuing to place emphasis on completing carry-over projects. Following is the
status of those projects which have been carried over.
STATUS OF PRIOR YEAR PROJECTS (In-House)
1. White Lane Improvements-Wible Road to South H Street
Project currently under construction.
2. Hughes/Pacheco Sewer Project
Project currently under construction.
3. Coffee Road Widening-Brimhall Road to Rosedale Hwy
Project currently under construction.
4. Resurfacing Major Streets-Citywide
This project was awarded at the September 13, City Council meeting. Construction
will begin in March.
5. Bridge Replacement-Manor Street at Carrier Canal
Plans currently out to bid.
6. Landscaped Medians-Rosedale Highway @ Fwy 99 Interchange
Plans are complete, awaiting CalTRANS permit.
STATUS OF PRIOR YEAR PROJECTS (Consultant)
1. Tevis Park Development
Project will be awarded February 21.
2. Woodwaste/Greenwaste Facility
This was awarded November 8. Construction on hold until greenwaste operations
subside.
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3. Coffee Road Grade Separation
Plans have been reviewed at the 90% submittal stage. Resolution of Necessity was
adopted November 30. Condemnation proceeding is underway for the Sunland
portion with possession April 1, 1996. Utilities should begin relocating their facilities
within the next two months and be clear by April.
4. Police Building Addition
Project currently under construction.
5. Bridge Replacement-China Grade Loop at Beardsley Canal
Plans currently out to bid
6. Fire Station 13 Construction
Proje'ct currently under construction.
7. Canal Bridge Widening at Arvin Edison Canal (5 locations)
Consultant currently working on final revisions. Project should be advertised the first
week of March, 1996.
I , 8. Canal Culvert Widening-Panama Lane @ Fanner's Canal
Project is complete.
9. Median Construction-Various Locations
Project awarded. Construction should begin shortly.
10. Diesel Exhaust Removal System-Various Fire Station Locations
Project complete.
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B A K E R S F I E L D
TRAFFIC ENGINEERING MEMORANDUM
To: DARNELL HAYNES, ASSISTANT TO THE PUBLIC WORKS DIRECTOR
From: STEPHEN L. WALKER, TRAFFIC ENGINEER ¡ðjlJ
Date: February 16, 1996 -
Subject: 1995-96 CIP STATUS
Attached are two variations of the 1995-96 CIP schedule. The first shows all projects by
order of design schedule within the fiscal year. The second is grouped by project engineer
with each engineer's schedule in order of design schedule. As shown all projects are on or
ahead of schedule. Following are projects of special interest:
PRIOR YEAR PROJECTS --- STATUS
Construction is still underway for the signal on East Brundage Lane at Oswell Street.
Construction commenced this week on the signal on Calloway Drive at Meacham Road.
Construction has been completed for the signal on Brimhall Road at Calloway Drive
The Traffic Operations Center study is progressing on schedule with completion expected
in March.
CURRENT YEAR PROJECTS
PROJECTS BEHIND SCHEDULE
1. New Signal on Monitor Street at Pacheco Road. Scheduled for approval of PS&E
in November and award in January. The original design was completed on time,
however, the plans were placed on hold until the developer's plans for street
improvements were finalized. The project has been advertised and bid with award
scheduled for February 21st.
2. Phase 2, Signal Interconnect on Various Streets. The design is approximately 90%
complete. All utility information has now been received and incorporated into the
plans. Final design is underway utilizing the newly received utility data. Field
verification of existing conduit locations is nearly complete.
PROJECTS AHEAD OF SCHEDULE
1. New Signal Flashing Stop Beacon on Buena Vista Road at Panama Lane. Scheduled
for approval of PS&E in February. The contract was awarded January 23.
2. New Signal on Christmas Tree Lane at Mt. Vernon Avenue (Consultant Design).
Scheduled for award in March. Contract was awarded January 24.
I
L
Traffic CIP Status
02/96
Page 2 of 2
3. New Signal on 19th Street at L Street. Scheduled for award in March. Contract was
awarded January 24.
PROJECTS ON SCHEDULE
All other projects are on schedule.
PROJECTS BEING DESIGNED BY CONSULTANTS
1. Signal, New - Christmas Tree Lane at Mt Vernon Avenue - See previous page.
2. Signal, New - Camino Media at Old River Road - Plans approved February 1st with
bid opening scheduled for February 28.
3. Signal, New - Howell Drive at Old River Road - Final plans received for review and
approval.
4. Signal, Operations - Traffic Operations Center Design - See previous page.
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FEB-20-96 TUE 17:36 P.03 I
CONSTRUCTION INSPECTION
PROJECT STATUS
SUBDIVISION
- ~~20/!1!_____.- - -- ..-- - ¡ - - ~ I
P oM, OR DEVELOPEA/ %
TRACT #'$ LOCATION CONTRACTOR "'.d"" .1~.Sf.~9T9~, 99~P.
~~50~8~'~ HAGE~~~;~~'~~'~r~~~M" ,...-... DE~;LLEHOMES , ~S~ - . .,- 95%
rÄ 5245-~ ~- ~~ ~~~~~Õ~~~~~d__~- OO"M ~ COOKE ¡ LESH -,-", t 30%
~~- 5292 (~~It -. ~~U~!AIN 'y~~!A @ WHITE OAK <2~STLE & COOKE - ,l~~~~, 100%
.' - ,
TR 5334 JEWETTA - N/O BRIMHALL CARRIAGE HOMES I LESH I
- 1000k I
".- ...---.------.-..--...... -.---. '-0' r""^""""""'"
TR 5432-2 ElS STINE @ POPPVSEED CHAMBERS FUND rERCE 10%
goo¡o
': :::=: '::::E::~¡~:~:~RE DR" -- :~:~:~:ES ~::.. ....... . I
60%
.... ."" .-.....-.---....--.-..... """'-""-'-'_"_0' ......,- I.. - "", ,-
30"/0
50%
30%
TR SS6S-3 HAGEMAN RD.-EJO OLD FARM RD. U.S. HOMES I LESH - 35%
-- ~, -........,. ...h -'~~~~I!,G_~ HOMES .. ... "j"'" -. ., ..., h -.. ,....
TRSS91 JEWElTA - NIO BRIMHALL ILESH 95%
....--..--. .......... , ...., ....., ..--..-.......- ""0__,.' I
...,....".. ...' u...
TR 5646-2 FAIRFAX AD @ VALLEYVIEW DR W.D.J. CORPORATION lPIE~g~.. - .,. . SO%
-,~_._-- .. ,., .-. -..---.---.--- . . . , _...
TR S648-A WIBLE RD. & McKEE RD. FRANCO BUILDERS PIERCE 99%
.- -.-. -.' '.'----.....-- -. . ... .. ....-..., .'..' .... ...
TR 5618-E WHITE LN. & PIN OAK PARK BLVD. CASTLE & COOKE LESH 99%
--.. ...., ..... ....--.. .._._..n -, . ... """'-",,",' ..'
TR 5679 C?2S~9RD @ SO:,~~RELGLEN KYLE CARTER LESH 40%
..... -_ ... '. ...'- ...... .., .. .. .,..
TR 5679-2&3 GOSFORD @ SO. LAURELGLEN KYLE CARTER LESH 25%
!-'."'" . . ' . . . . . n.. .. .-.- -,.. ... .. . . ... ' ' ..,. . '.... . ....... ..... 0". -' ..
TR 5697-2 SIO HARRIS - W/O STINE KYLE CARTER PIERCE 30%
..-.-.........-..-.... ..--........-..-..--....,.. ,'-.... ' 0 ........ .... .. -.. . .1
TR 5716-2 MAIN PLAZA - N/O GRANITE FALLS DEWALT ILESH 50%
...'" ..-.--- .0.'" --",---",""'-'--"'-""" m_:~~~-.. ~.."~
r 5718~4. MAIN PlAZA - N/O GRANITE FALLS DEWALT
'-'" ..., . ......... --- - ._- _n......... ...
TR 5719-1 PATTON, SIO HAGEMAN RD. PROBUILT LESH 15%
-.. - . --_._- "--"--" ..---. ---...... "'" 'k~~~ -- ." "1'~~1
TR5728-2 JEWETTA & HAGEMAN
- ......-........-----....... ".0_- -'~f1:jE- '~:I
TR 5768 WIBLE RD. & BERKSHIRE RO,
..-,..',.. _n..___""" ., . ".,
TR 5770 BRIMHAll & CALLOWAY DRIVE
--,.." ...-.., -- "--'., ....", ...... '..." ,-._...... [~~~~~.-~. .. ' ' .-, ...,.'
TR 5799 HAGEMAN RD.- EIO FRUI1VALE DEVILLE HOMES 95%
A-' ... - ..' ..- - , ""--___"0""' " ....- .- - ...-..-..,..,., ..... ,..-...
TR 5809-A UNION AVE. @ PANAMA LN. WATTENBARGER PIERCE 50%'
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-.. ,-- ----.-, . . ,. ----'.... ' ..,.. ...' , "'-r"~ - ".. - ,--..,.... --
IO.'4^^~1I "...~................. ....."".........
--- ----
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-
B A K E R 5 F I E L 0
PUBLIC WORKS DEPARTMENT
MEMORANDUM
February 20, 1996
TO: Alan Tandy, City Manager
FROM: Darnell W. Haynes, Assistant to the Public Works Director ~
THROUGH: Raul M, Rojas, Public Works Director
SUBJECT: 1995-96 CIP STATUS - NOTICE OF COMPLETION
Since the last monthly CIP status report on January 25, 1996, five Notices of Completion were
accepted for the following projects:
AGREEMENT CONTRACTOR PROJECT DATE OF
ACCEPTANCE
95-276 R.L. Morton Welding, Contract for the construction of box 1-24-96
Inc. culvert extension and canal relocation
(Farmers Canal at Panama Lane); and
appropriate $27,540 TDF balance to
the CIP budget within the TDF fund.
95-220 Dandy and Associates Improvement Agreement for Tract 2-07-96
5683, Unit A.
95-215 Porter- Robertson Consultant's Agreement for on-call 1-30-96
Engineering & engineering and surveying services,
Surveying Services
95-174 Taft Electric Co. Contract for signal interconnect on 1-24-96
Ming Ave. from Gosford Rd. to New
Stine Rd. and Stockdale Hwy, from
Montclair St. to Real Rd,
95-161 Kern Mechanical, Inc. Contract for the installation of 2-07-96
Apparatus Room Exhaust Systems for
Fire Station Nos. 4,6,10 & 11.
cc: G. Waiters
T. Slater
D. Teubner
I
Æ I
.
-
B A K E R 5 F I E L D
PUBLIC WORKS DEPARTMENT
MEMORANDUM
February 20, 1996
TO: Alan Tandy, City Manager
FROM: ~arnelJ W. Haynes, Assistant to the Public Works Director
THROUGH: Raul M. Rojas, Public Works Director
SUBJECT: CIP STATUS REPORT. FEBRUARY 1996
PLANS AND SP.ECIFICATIONS APPROVED
Since the last monthly CIP status report on January 25, 1996, there were no project plans
and specifications approved.
cc: G. Waiters
D. Teubner
T. Slater
- -- ---- --------
~ -- '. I.
'Æ .
I ,; ,-
BAKERSFIELD
MEMORANDUM
February 22, 1996
TO: ALAN TANDY, CITY MANAGER
FROM: J)5f D.B, TEUBNER,¡ASSISTANT TO THE CITY MANAGER
SUBJECT: ANNEXATION STRATEGY UPDATE
As you know the annexation mission statement went to Council at the February 21, 1996
Meeting and was adopted, That officially took our effort public and we are geared up
to handle the increased public interest. The hotline has been hooked up and will
officially begin taking calls on Friday, March 1, The hotline post cards are printed and
will go out the week of March 4, The newsletter will go to print next week and will also
include information on the hotline. The official number is a5-UNITE. Also, the second
editions of newsletters for each area are being developed for distribution in late March,
Because meetings are fast upon us and in some cases have already occurred, we have
finalized the staff training plan and dates for the training. The training materials are
attached and will cover the annexation. areas themselves, an overview of the strategy and
how to use the tiotline and finally a 1 hour course on customer service which will be
given by Professor Dennis Guseman of Cal State Bakersfield, The training dates are
March 1 at 2:00 p.m. and March 4 at 2:00 p.m. An attached list shows who has signed
up for the training.
As you know also, meetings in Old Stockdale are scheduled and we will be holding a
pre-meetings staff briefing on March 5 at 10:00, The meetings are scheduled for March
6 at 2:00 p,m" March 13 at 3:00 p.m, and March 15 at 3:00 p.m. A reminder memo with
the times, dates and locations will go out to all participants next week, In addition, we
have already had 1 meeting with Casa Lorna residents and got very positive feedback
on the subject of annexation. At least 2 of the residents offered to host neighborhood
meetings, A second Casa Lorna meeting is scheduled for Monday, February 26,
Consistent with the strategy we are beginning to contact annexation opponents and
meet with them to identify their concerns. I am trying to arrange a lunch meeting with
myself, Ruth Gelman and Bebe Burke to discuss Mrs. Gelman's concerns about
annexation. Finally, we are attempting to contact all of the Dennen residents that
showed up at the Council meeting the other night to set up individual meetings with
them to discuss their concerns. Meetings are also in process of being set up for both
Dennen and Chester with annexation supporters.
We will be holding annexation task force meetings weekly for the next month or so
because of the increased activity. If you have any questions, please let me know, I
I!
I
~
.,
t.
ANNEXATION/CUSTOMER SERVICE TRAINING
MARCH 1 AND 4 AT 2:00 p.m.
COUNCIL CHAMBERS
I. Overview of Annexation Strategy and Mission Statement - Dolores Teubner
II. Overview of Case Sheet information on target areas - Martin Ortiz
III. Training on how to refer calls to the Annexation Hotline - Dolores Teubner
IV, Introduction of Dr, Guseman's presentation on Customer Service - Steve Mattern
V. Wrap-up of training - Steve Mattern
---. --
..
'if
QUALITY CUSTOMER SERVICE
IN A GOVERNMENT SETTING
IIConsumersll of government services are more likely to have higher expectations and be
more critical than consumers of business products for two reasons:
1, Perceived as public servants
2, Don't have other alternatives
Providing Quality Customer Service
Quality customer service is not smiling or being friendly-although smiling and being
friendly are important, it is not what quality customer service is about. No matter how
friendly the service is, if it is delivered in an incompetent way, the customer will not be
happy,
Providing quality customer service requires committing to the principles of great service:
1, Service reliability
2. Service surprise
3. Service recovery
Service Reliability
Service reliability is the ability to perform the promised service dependably and
accurately,
Must know what the customer wants and expects,
Must have the capability to provide those wants and expectations. (Sometimes it's
necessary to manager customer's expectations),
Attitude is the key to providing reliable service, Having a desire to serve, It's a
IIWhatever it takesll perspective, Being reliable is an attitude of wanting to be reliable to
be reliable,
Reliability is being able to do it right first time, every time,
99,9% performance is not good enough*
*16,000 pieces of lost mail every hour
*500 surgical operations performed unsuccessfully
*2 unsafe landings each day at LAX
..
,..
Must eliminate errors, not just react to them,
Reliability must be designed into: Tasks: Treatments: Tangibles,
Service Surprise
Service surprise is making customers say "WOW!"
Unusual caring, commitment, and resourcefulness,
Service surprise comes out in the details,
Service surprise is going above and beyond--providing the extra effort.
Customers remember when you go out of your way for them or when you refuse to give
up until their problem is solved.
"By the Book" is standard operating procedure, so extraordinary effort is surprising.
Service Recovery
Customers' responses to problem:
1, Customer complains and is satisfied-with the response,
2. Customer complains and is not satisfied with the response,
3, Customer doesn't complain,
Need to make it easy for customers to voice their complaints and encourage them to
voice any problems or suggestions they may have.
Service recovery involves identifying service problems,
Be observant
Be proactive
Be sincere
Be willing to listen
Service recovery involves resolving problems effectively
Personalize the solution
React quickly
Keep the customer informed
Develop a fair solution
Improve the system
s: \DOlO RES\SERVI CE. a UA
I *
.
CUSTOMER SERVICE TRAINING
FINANCE FIRE DEPARTMENT
Accountina Diane Flanagin
Esther Duran
Gil Rojas Dana Mitchell
Sandra Jimenez Karen Crawford
Nelson Smith Toni Hannah
Cathy Taylor
Purchasina Brenda Bidwell
Loretta Madera
DEVELOPMENT SERVICES
Treasurv
Plannina
Melanie Duis
Marc Gauthier
Martin Ortiz I
EXECUTIVE Dolores Burns
Isabel Williams
Human Resources Pam Townsend
Beverly Brown Buildina
Roberta Gafford
Wanda Neal
Risk Manaaement Kay Garretson
Gary Fenstermaker
Betty Wilson Linda Alger
Kim Miller
Laura Danley
POLICE
Sergeant Bill Henry EC/CD
Economic Development
COMMUNITY SERVICES
Debbie Thomas
Convention Center
Kelly Christopherson CITY ATTORNEY
Parks Division Michelle Mendenhall
Regina Boon
Patti Hoffman
Recreation
Charing Rodriguez
S:\DOLORES\SERVICE. ffiN
MEMORANDUM
February 22, 1996
TO: ALAN TANDY, CITY MANAGER
RAUL ROJAS, PUBLIC WORKS DIRECTOR
FROM: JACK HARDISTY, DEVELOPMENT SERVICES DIRECtO
SUBJECT: TRANSPORTATION IMPACT FEE HEARING
As a follow-up to concerns expressed at last night's City Council meeting about the lack of
Planning Commission input, I would suggest that a referral can be done as a part of the hearing
process. The notice of City Council public hearing of the fees was distributed on Wednesday for
March 6, 1996. The City Council will open the public hearing and have first reading of the
ordinance, If the City Council would like a recommendation from the Planning Commission, this
matter could be referred to the Commission for review and the City Council could defer second
reading and adoption of the ordinance to April 17, If the City Council were to specify the
referral period to be a month, the Commission would have ample time to review the relative
information and conduct a public review of it on April 4, 1996,
By April 17 the Board of Supervisors should be in a position to hear the fee proposal and
coordination of the effective date of both ordinances would be better.
JH:pjt
m\mat2.22
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~T ~. "-t I FEB2Ii11W~ .
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MAYOR'S ECONOMIC DEVELOPMENT DISCUSSION GR UP 1 ~ ' ¡
> , CITY MANAGER'S OFFIS) i
FEBRUARY 13, 1996
MINUTES
Present: Mayor Bob Price Deloris Slade
Jackie Belluomini Dorothy Daniels
Greg Whitney Ray Davis
Tony Ortega Jake Wager
Chris Frank Ray Dezember
Ray Watson Jim Carstensen
Cathy Butler Adam Landers
Mayor Price introduced Ray Bishop, Director of Kern County Airports, and then asked
members to introduce themselves.
Ray Watson gave an update on Future Bakersfield. An annual report will be
published in the next few weeks. The next meeting of the entire Future Bakersfield
group will be held in April or early May, the exact date as yet undetermined.
Mayor Price discussed the meeting held with representatives from Santa Fe regarding
the intermodal ramp, We requested an additional eighteen months to keep the ramp
open, and Santa Fe agreed to nine months, extending the date to October 1, 1996,
If we can show substantial progress, they will continue the lift operation, Tom
Underhill, Transportation Consultant, and Ron Wareham will be working on
marketing. Jerry St~nners will also be playing a major role in this area.
Ray Watson gave a report on the status of high speed rail. Out of last year's Future
Bakersfield Conference came the suggestion that a high speed rail committee be
formed which resulted in the development of a coalition involving every governmental
agency between Antelope Valley and Sacramento. A resolution was passed by the
coalition supporting the Highway 99 route. Last year at this time the High Speed Rail I
Commission was examining three routes with the Highway 99 route being the third
I
choice. This route was selected by the commission about two weeks ago, Now it is '
important that Antelope Valley receive support in their effort to have the route go
through their more populated area as opposed to going over the grapevine.
Ray Bishop distributed a packet of information to everyone and gave an interesting
presentation on the Kern County Airport, Approximate costs would be 2-4 million
dollars to modify the current airport and 1 O~ 12 million to build a new one. As the
airport is generally the gateway to a community, Ray said he would like to see Kern
County have one which is world class for a community our size. In response to
Mayor Price's question as to how we could help him, Ray said eventually he would
like to see a committee formed to help guide this effort, particularly in the area of marketing,
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Mayor's Economic Development 2 February 13, 1996
Discussion Group
Mayor Price discussed having a meeting with media representatives to discuss
focusing on more of the positive aspects of our community. He will check into this
further,
Jake Wager will discuss the Enterprise Zone at the next meeting.
Cathy Butler mentioned the DBA ribbon cutting at 5:00 this evening and the painting
day at the Fox on Saturday,
Chris Frank asked for an update on the streetscaping project at our next meeting,
She also distributed a Chamber of Commerce 1996 Membership Directory to
everyone,
Jake said he will also report on tree planting in southeast Bakersfield at the next
meeting,
Our next meeting will be held Tuesday, March 12th, at 12:00 noon in the Grape
Room at the Convention Center,
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