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HomeMy WebLinkAbout07/08/1991 B A K E R S F I E L D Lynn Edwards, Chair Patricia J. DeMond Mark Salvaggio Staff: Maureen Cotner AGENDA PERSONNEL COMMITTEE Monday, July 8, 1991 4:30 p.m. City Manager's Conference Room 1. Contract for EAP Provider 2. Employee Motivation Programs MEMORANDUM July 5, 1991 TO: J. DALE HAWLEY, CITY MANAGER FROM: MAUREEN COTNER, PERSONNEL MANAGER. ~ SUBJECT: EMPLOYEE MOTIVATION PROGRAMS. The Personnel Committee has requested a follow up to a suggestion, that the City develop an Employee Motivation Program. I'd like to summarize our findings on this issue, and make a recommendation for expanding the existing programs we have, FINDINGS The City currently has in place a variety of programs which serve to increase the recognition of employees' efforts, and to encourage the well being of our employee population. They include: o Service Awards o Firefighter and Police Officer of the Year Awards o Participation Programs o Employee Assistance Program (EAP) o Wellness Program o Safety InCentive - '- o Rideshare Program o Tuition and Book Reimbursement The attached page summarizes' each of these programs. RECOMMENDATIONS I have researched additional types of employee incentive programs, including Suggestion Programs, Performance Bonuses, and Gainsharing Plans. While each of these approaches to employee motivation offer a means to recognize employee effort, their implementation would not be readily applicable, or advisable, within our organization. As an alternative, I am recommending that we adopt the City of Bakersfield Employee of the Month Program, an Award of Achievement. In addition to the programs we currently support, this program will contribute to the objective of increasing employee motivation and improving employee performance. This program will formalize the recognition of an individual employee for outstanding service in the performance of their duties, or to recognize an exceptional effort to accomplish a significant goal. Nominations for Employee 'of the Month will be solicited city'Wide, and ~an be 'submitted by Department heads, supervisors, subordinates, or fellow employees, from their own or other. Departments. An employee can not nominate themselves. There are no limits on the number of times an employee can be nominated. A Selection Committee, composed of representative members from Fire, Police and Miscellaneous, and appointed by the City Manager will evaluate all nominations, and make a recommendation t'o the City' Manager of the top three candidates, based on the following: 1 o Significance of the achievement, inclUding the nature of the service provided, or of the specific project or goal accomplished o How the accomplishment contributes to the standard of excellence in the City, and to the City's commitment to professionalism, responsiveness and quality customer service ~.. o Degree of innovation, initiative or commitment exhibited by the nominee o, The City Manager will make a final determination as to which candidate is selected .as Employee of the Month, taking into consideration an evaluation of the employees performance. The nominee selected as Employee of the Month will be recognized by the City Manager at a Department Head meeting. Along . with an expression of appreciation for a job well done, the Employee of the month will be presented at that time with a Certificate of Appreciation and a $100.00 check. They Will also receive a commemorative award, and will be recognized in the City Manager's Newsletter, and with a plaque displayed in .the City Clerk's Public Bulletin Board. Eligible employees who are nominated, but not selected, will receive a letter from the City Manager acknowledgir~g their nomination, and expressing appreciation for their efforts as demonstrated in the nomination. The program will be' administered through, and funded by, the Personnel Department. I am recommending that the program be initiated in September, 1991 for a six month trial pedod. I am attaching some draft material for your review that relates to the start up and implementation of the program. I look forward to any comments or suggestions you may have on this matter. MC attachment 2 CITY OF BAKESFIELD EMPLOYEE MOTIVATION PROGRAMS o Service Awards: Employees with ten, fifteen, twenty, twenty five and thirty years of service are recognized with a certificate of appreciation and a gift certificate; employees with five years of service are given a certificate of appreciation presented .by their Department head. o Firelighter and Police Officer of the. Year Awards: The Exchange Club of .Bakersfield honors individuals nominated by the' Chief of their respective Departments, in recognition of outstanding service to the community during the year. o Participation prOgrams: At City Hall and the Corporation Yard, Coffee Committees offer, employees a voluntary opportunity to participate in a group social activity which plan events such as group luncheons and an annual picnic. Employees are also encouraged to participate in outreach programs such as the United. Way campaign, Litter Clean-Up Day, Plant-a- Tree Day, and the annual Christmas Can Tree canned food drive. o Employee Assistance Program (EAP): The City provides for the emotional well being of employees through the Employee Assistance Program. The EAP staff provides counsellihg for crisis intervention, stress reduction and referrals for the employee or their family members twenty-four hours a day. Employees may seek the confidential assistance of the EAP free of charge. o Wellness PrOgram: Programs aimed at improving' health and well-being are offered several times each year, include blood pressure and cholesterol screenings, mammograms, body fat' screening, and wellness seminars. o Safety Incentive: Since October, 1989, this Program has awarded four hours paid time off to all eligible employees, when employees in the Program work 60 consecutive calendar dayswithout a lost time work injury. After adoption of r the program, lost time days dropped from 474 to 243 per year. Additionally, the Safety Committee hold award ceremonies to honor those employees who have an accident-free year, and to. recognize the Safety Person of the Year with a $100 award. , o Rideshare PrOgram: A $20 cash incentive is given to employees who reduce fuel emissions by carpooling, biking, walking to work or riding the bus 75% of their workdays during the month· o Tuition and Book Reimbursement: To maximize their development, employees are encouraged to pursue their education, and are afforded the opportunity with the City contributing the cost for tuition and books. REVISED DRAFT "' ' CiTY OF BAKERSFIELD EMPLOYEE OF THE MONTH An Award for Emp/oyee Achievement The CitY of Bakersfield Employee of the Month Program formalizes the recognition of an individual employee for outstanding service in the performance of their duties, or to.recognize an exceptional effort to accomplish.a significant goal. Nominations for Employee of the Month will be solicited City-wide, and can be submitted by Department heads, supervisors, subordinates, or fellow employees, from their own or other Departments. An employee can not nominate themselves, and only employees with satisfactory performance evaluations are eligible for the award. There are no limits on the number of times an . employee can be nominated, .. The Selection Committee for Employee of the Month will be composed of one supervisory, and two non- supervisory employees, with a representative from Police, Fire and Miscellaneous employees. Committee members will serve one year terms, and will .be appointed by the City Manager every August, to assume duties the following September. The Committee will evaluate all nominations, and make a recommendation to the City Manager of the top three candidates for Employee of the Month, based on the following criteria: o Significance of the achievement, including the nature of the service provided, or of the specific project or goal accomplished o How the accomplishment.contributes to the standard of excellence in the City, and to the City's commitment to professionalism, responsiveness, and quality customer service o Degree of innovation, initiative or commitment exhibited by the nominee The City Manager will make a final determination as to.which candidate is selected as Employee of the Month, taking into consideration an evaluation of the employee's performance. Nominations for awards are due in the PersOnnel Department no later than the fifteenth of the month prior to the effective date of the award. The Selection Committee will meet the Monday following the fifteenth. Each member of the Committee will receive a copy of the nomination form, and will evaluate each nomination at that meeting. If a Committee member is unable to attend a meeting they will forfeit their vote for that period. The nominee selected as Employee ofthe Month will be recognized by the City Manager at a Department Head meeting. Along with an expression of appreciation for a job well done, the Employee of the Month will be presented at that time with, a Certificate of Appreciation and a $100.00 check. They will also receive a commemorative award, and will be recognized in the City Manager's Newsletter, and with a plaque displayed in the City Clerk's Public Bulletin Board. Eligible employees who are nominated, but not selected, will receive a letter from the City Manager acknowledging their nomination, and expressing appreciation for their efforts as demonstrated in the nomination. The program will be administered through, and funded by, the Personnel Department' EMPSUGG:3 NOMINATION for the CITY OF BAKERSFIELD EMPLOYEE OF THE MONTH An Award for Employee Achievement The purpose of the City of Bakersfield EMPLOYEE OF THE MONTH award is to recognize and reward an individual employee for outstanding service in the performance of their duties, or to recognize an exceptional effort to accomplish a significant goal. Nominations for Employee of the Month. are solicited City-wide, and can be submitted by Department heads, supervisors, subordinates, or fellow employees, from their own or other Departments. An employee can not nominate themselves, and only employees with satisfactory performance reviews are eligible for the award. There are no limits on the number of times an employee can be nominated. To nominate, complete the following information and provide answers as directed below on a separate sheet of paper (not to exceed one page). Submit the.. form and supplemental information to the Personnel Office. Forms must be received no later than the fifteenth of the month for consideration for the following month's award. Name of Nominee: Job Title: ... Division and Department: Please provide, on a separate sheet, .. o A description of the employee's achievement, including the nature of the service provided, or of the specific project or goal accomplished o A description of how the accomplishment contributes to the standard of excellence in the City, and to the City's commitment to professionalism, responsiveness and quality customer service o A description of the initiative, commitment or innovation exhibited by the employee NOMINATED BY: (Note: This information must be submitted with nomination form for consideration) Name of Nominating Employee: · Job Title: Division and Department: Date of Nomination: