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Home My WebLink About10/01/1996 BAKERSFIELD Jacquie Sullivan, Chair Patricia J. deMond Mark Salvaggio Staff: John W. Stinson AGENDA PERSONNEL COMMITTEE Tuesday, October 1, 1996 4:15 p.m. City Manager's Conference Room 1501 Truxtun Avenue, Suite 201 Bakersfield, CA 1. ROLL CALL 2. APPROVAL OF SEPTEMBER 24, 1996 MINUTES 3 PRESENTATIONS 4. PUBLIC STATEMENTS 5. DEFERRED BUSINESS 6. NEW BUSINESS A. NEW AND REVISED JOB SPECIFICATIONS 7. ADJOURNMENT CH:jp FI.LE COPY BAKERSFIELD I,~ Tandy, (~ity Manager ........ ._ - ........ Jacquie Sullivan, Chair Staff: Carroll Hayden .... Patricia J. DeMond for John W. Stinson Mark Salvaggio AGENDA SUMMARY REPORT PERSONNEL COMMITTEE MEETING Tuesday, September 24, 1996 4:15 p.m. City Manager's Conference Room 1501 Truxtun Avenue Bakersfield, CA 93301 1. ROLL CALL Call to Order 4:25 p.m. Present: Councilmembers Jacquie Sullivan, Chair; Patricia J. DeMond; and Mark Salvaggio 2. APPROVAL OF APRIL 2, 1996 MINUTES Approved as submitted. 3. PRESENTATIONS None 4. PUBLIC STATEMENTS None 5. DEFERRED BUSINESS None AGENDA SUMMARY REPORT PERSONNEL COMMITTEE -' ' Tuesday, September 24, 1996 Page -2- 6. NEW BUSINESS A. NEW AND REVISED JOB SPECIFICATIONS At its' meeting of September 11, the City Council referred new and revised job specifications and reclassifications, and a resolution amending Resolutions 12-96 and 19-96 setting salaries and related benefits for employees of the White Collar and General Supervisory Units to the Personnel Committee. The Human Resources Director gave an overview of the proposed new and revised job specifications and reclassifications: Accounting Clerk 1/11, Real Property Agent I, Real Property Agent II, Senior Real Property Agent, and Buyer IIII. The reclasses 'are basically in the Finance Department and the Accounting Clerk IIII is actually Citywide although primarily in the Finance Department. For the Accounting Clerk 1/11 specification, the Accounting Clerk II position was updated, and we are recommending that this be made a flex class so the department head may recommend promotion to the level II position when all qualifibations are met. Dudng 1995-96, an additional position was approved for the Property Management Section-of the Finance Department. The intent was to create an entry-level Real Property Agent classification and reclassify the current Real Property Agent into a supervisory position. Staff is recommending the following classifications for the Real Property section: Real Property Agent I as an entry level position, Real Property Agent II, and Senior Real Property Agent which would be a supervisory position. Due to existinl~ vacancies, the Finance Department has adequate monies in the department budget to fill the Real Property Agent I and to reclassify the current Real Property Agent to the supervisory position of Senior Real Property Agent. The current Buyer I and II job specifications were very outdated and have been revised. In a streamlining effort, a provision has been included to make the Buyer 1/11 a flex sedes. The Buyer I classification has been downgraded and would be an entry-level position. The Buyer II classification is no longer used for the Purchasing Division lead position, and it has appropriately been adjusted downward. Staff is recommending that the current Buyer I be reclassified to the revised Buyer II classification, which allows for a salary increase of approximately 5% in the revised classification. The Finance Department has adequate monies in the department budget to fund this reclassification in the current year. PERSONNEL COMMITTEE - Tuesday, September 24, 1996 Page -3- All of the new and revised job specifications and reclassifications have been reviewed and are supported by Chuck Waide representative for the Blue and White Collar workers. The Miscellaneous Civil Service Commission met on August 20, 1996 and approved the new and revised job specification and reclassification proposals. The Police Civil Service Commission met on August 7, 1996 and approved the revised Accounting Clerk 1/11 job specifications. Upon approval by the Committee and the City Council, staff recommends that the resolution become effective the beginning of the first full-pay period following Council action. The Committee unanimously approved staff's recommendation for the new and revised specifications and reclassifications, and recommended forwarding to the full Council for approval and adoption of the resolution. The next Personnel Committee meeting is scheduled for October 1. 7. ADJOURNMENT The meeting was adjourned at 4:50 p.m. Staff present: Human Resources Manager Carroll Hayden, City Attorney Judy Skousen, Finance Director Gregory Klimko, and Human Resources Supervisor Janet McCrea. Others present: Margaret Ursin, Retired cc: Honorable Mayor and City Council CH:Jp ADMINISTRATIVE REPORT TO: Honorable Mayor and City Council ~ APPROVED FROM: Can'oll Hayden, Human Resources Manager DEPA~TME~ DATE: September 10, 1996 crrY ATtO CITY MANAG~ SUBJECT: Personnel Changea: ....... 1. --Resolution amending Resolutions 12-96"and 19-96 Setting ~larie~ and l~lated Benefits 2. Job Specifications: City Clerk, Public/Fire Safety Education Specialist, Geographic Informam~ Sysmns (GIS) Coordimor, Senior Office Systems Analyst, Communications Opo ons RECO~~A~ONt Staff recommends referral to the Personnel Committee. BACKGROUND: Two existing job specifi~o~ City Clerk and Public/Fire Safety Education Specialist, have ~ updated. Three job specifications have been developed for the two new MIS positions and Police Supervisuty position approved in the 1996-97 budget: GIS Coordinator, Senior Office Systems Analyst and Communications Operations Supervisor. The retirement of the City ~ has prompted the need to recruit a replacement. Since the job specification has not been updated since 1985, it was reviewed by the Human Resources Division prior to commencing a recruitment. Other cities were contacted to obtain benchmark classification and compensation information. Accordingly, the minimum qunlific~ons have been revised to include a key qualification: designation as a Certified Municipal Clerk (CMC). Consistent with the majoritY of survey cities, n provision has been included'to allow a substitution of qualifying experience for up to two years of the required education. In addition, minor updates have been made to duties, knowledge, ~ etc., and the format has been revised to conform with the current City job specifi~on standard. There is no budgetary impact as the salary ~range will rem~ the same. 16, 1996, 9:.0~ ; ADMINISTRATWE REPORT Poblic,/Fire Safety_ Education The Public,~Fire SafeO] ~ Specialist position w~ deleted from the City of Bakersfield Fire DeparUnmt budget over three years ago. When the previou~ incumbent resigned, the position was never refilled. In the 1996/97 Budget, the City Council approved funding for this position. In accordance with this action, the job specification has been updated and approved by the Fire Civil Service Board on August 29, 1996. There is no budgetary impact as the sal~, range will remain the same. 1Viana~ement Information Systems Funding for two new positions, OlS Coordinator and Senior Office Systems Analyst, has been included in the 1996/97 Budget. Therefore, new job specifications have been developed. -- Other cities were contacted to obtain benchmark classification and compensation information The relatively new, and little benc. hma~ information is available. Since this i~ · professional position with functional oversight responsibilities, · proposal salary mttge equivalem to Data Pro~ ,~r and ,S. tlmlnlntrative The total 1996/97 salary dollar amount budgeted for this position .was $34,923. Using the proposed salary range would be $20,500 to $25,000 depending on step hired. Minimum qualifications are similar to Data Processing Supervisor and Administrative Analyst [] in that · B.S. degree and experience will be required. The Senior Office Systems Analyst has been created at a level to provid~ a career progre~on fi'om the existing Otrr~ Systems Analyst position. A differential of approximately 10% between the classes would result in assigning the Senior Office Systems Analyst · salary range equiValent to the Benefits Technician or Administrative Analyst ff. The salary amount budgeted for this position in th~ 1996/97 Budget was $41,264. ffan Office Systen~ Analyst, step 5, were to be promoted to Senior Office Systems Analyst, at step 4, · yearly cost of approximately $41,631 would be the cost for the fust year. Minimum qualifications for tl~ Senior ~ Systems Analyst have been proposed consistent with the internal benchmark classes of Benefits Technician or Administrative Analyst II, ie., B.S. and two years ofrecent experience equivalent to Office Systems Analy~ Additional qualifying experience may be substituted for the required education on a year-for-year basis to · maximum of two yeats. In addition, Novell NetWare certifi~on or equivalent is Communications .Operations Su_~rvisor Funding for a new non-safety position, Communications Operations Supervisor, has been included in the 1996/97 Budget for the Police Department. Therefore, · new job specification has been developed. The needs of the Police Department in the Communications Field have changed dramatical~ in the last ten years. Establishing the Communications'Operations Supervisor position fulfills the department objective in civilia~i~irtg appropriate positions now being held by safeq personnel. It has been created at · levd equivalent to Records ADMINISTRATIVE REPORT Supe~isor because ofconvmmm~ tesponsa)l~iti~. IVflnimum qualifications for this position are a B.S. degree and three years of professional supervisory experience. Additional qualifying experience-' may be-substituted for the required education. ' ........................ The total 1996/97 salaoy dollar amount budgeted for this position was $48,393. Using the proposed salary range of Records Supervisor, the approximate f~ year salary cost, assuming a lanuary 1, 1997 appointment date, would be $22,600-$27,$00 depending on step hired. The Fh-e ~ StaMce Comml._q~on met on August 29, 1996 and approved the revised Public/Fire Safety Education Specialist specifi~on. The Miscellaneous Civil Service Commission will meet on September 17, 1996 to review and approve the new and revised job specifications for City Clerk, GIS Coordinator and .Senior Office Systems Analyst. The Police Civil Service Commission will meet on September 18, 1996 to review and approve the job specific on for Communications Super iMr .... Staff recommends approval of the new and revised job specifications and the resolution setting these salaries. RESOLUTION NO. A RESOLUTION AMENDING RESOLUTION NOS. 12-96 AND 19-96 SE'El'lNG SALARIES.AND RELATED BENEFITS OF THE WHITE COLLAR, POLICE SUPERVISORY AND GENERAL SUPERVISORY UNITS WHEREAS, Resolution N0-$. 12~96 and 19-96 set salaries and related benefits for employees of the White Collar, Police Supervisory and General Supervisory Units. NOW, THEREFORE, BE IT RESOLVED by the Council of the City of Bakersfield that effective the beginning of the first full pay period following Council action, the Salary Schedule, a part of Resolution Nos. 12-96 and 19-96, is hereby amended as follows: 1. Resolution No. 12-96 is hereby amended by adding the following class title to the White Collar Unit: 25130 ' A Senior Office Systems Analyst 17.256 18.130 19.048 20.015 21.025 2. Resolution No. 19-96 is hereby amended by adding the following class title to the General Supervisory Unit: 25140 C (~IS Coordinator 19.667 20.651 21.684 22.768 23.908 3. Resolution No. 19-96 is hereby amended by adding the following class title to the Police Supervisory Unit: 79970 C Communications Operations Supervisor 21.696 22.781 23.920 25.116 26.373 CITY OF'BAKERSFIELD CLASS SPECIFICATION: 89250 ~ UNIT: MANAGEMENT EE04: OFFICIALS/ADMINISTRATORS crrx ~I. ASS SI. YlVIMARY: Responsible for supervision and direction of.the activities of the Offce of the City Clerk. Work is performed with considerable independence, under the general administrative direction of.the City Manager and in accordance with prescribed laws and regulations. Performs related work as required. REPRESENTATIVE DUTIES: The followin_u _t~_ ical tasks and respons~ilities are r~resentative of the position's essential duties. They_ ~re descriptive, not limitin_a. p!_ans, or_~anizes, coordinates and directs the work ofthe City Clerk's Office: performs varied duties in support ot'oflicial-meetings-and actions including acting as ex-offcio secretary to the City Council; distn'butes and files minutes, agenda, legal notices, public improvement and other materials; issues certified copies of documents; ,,.,,~,,l~ a~ ~,T,:,~ -- --'- · ' ' administers oaths as required to City officials, members of'boards and commissions and City employees; maintains custody of'the Corporate Seal of'the City; issues subpoenas; plans and supervises the conduct of'municipal elections; prepares division d~pamnem budget~id admh~sters the adopted budget for the City Clerk's's Offce; supervises the ~ stafl'oftl~ City Clerk's Office ~.~d ?;~yo~'~ ,.%'~ directs the selc~tion, motivation, trainin8 ~ evaluation of'division staff, interacts extensively with the Ci~ Council. Ci~ offcials, public, media. ~.; and performs other duties as may b~ prescribed by the City Charter and ordinanc~ or resolutions of' the City Council. DISTINGUISHING CHARACTERISTICS: Thc incuml~nt of this class is a division h~ld r~s_Donsl)l¢ fOr overall ~li~ d~¢lopment. ~!~in~ fiscal management, administnition and o_~tions of.the Ci~ Clerk's Office. The City Clerk manas¢$ pro,ams and services incJu~8: el~'tion and campal[m ~ disclo~a~. pr~aration of'Council ~enda and minutes, maintenance ~d indexin~ of'offci~l oversight of'a records manasement pro[~ram, analy~s and enforcement of'laws _~inin8 to ~lecti0ns, public records and ~nfli~ ~f'interest. Many City Clerk functions and a~ivities pre~'ribed by the Ci~ Charter. ordinances, resolutions and laws of the State of'California. QUALIFICATIONS GUIDE: Knowledge Public administration principles and methods; City Charte~ ordinances. -- ~'~ .............. · activities. ~d related State laws applicable to City government; election laws and procedures; maintenance and retention ofpublic records; requirements 0fthe Brown Act and padian~ C:LA$S TITLE: CITY CLERK 89250 procedure; principles and practices of office management including records managemenL _systems tmalysis and implementation: principles of effective supervision and management: compute' {sppiications related to work: n-,c,d~cii_o,~c~ su~,li~s ;..-,d pi~;.~,i~, business English,-spdlins~-. and commercial arithmetic. Ability_ to: Plan. organize and direct City_ Clerk's Office: select, supervise, train, motivate and evaluat~ clerical staff~ develop and implement goals, objectives, policies, procedures and internal controls; analyze and interpret complex legal documents and contracts and administrative procedures and re~lations; prepare cie. ar, concise and complete documentation, minutes and other reports and correspondence; communicate effectively, both orally and in writing; maintain {ffrective working_ relationships with the Ci_ty Council. City. officials and staff, publk:, media, etc. keep-mmple~ Training and Experience: Graduation from an accredited college 9r university_ with a Bachelor's desree in Business or Public Administration or related field and a minimum of three years experience in a City Clerk's Office in a supervisory or administrative position. Additional quali_rying _experience _fie. municipal supervison/or management ex_oerience, etc._l may be substituted for the ren_uired education on a y~r-for-year basis, up to a maximum of two (2} years. Licenses. Certificates and Special Requirements: Certifi~ Muni(;ipal Clerks (CMC) desi~ation. Physical Conditions or Special Working Conditions: Standard office environment and working conditions. Approved by the City Council: ~ Approved by the Miscellaneous Civil Service Board: 'CITY OF BAKERSFIELD CLASS SPECIFICATION: 27510 UNIT: WHITE COLLAR EEO4: PARAPROFESSIONAL CLASS TITLE: PUBLIC/FIRE SAFETY EDUCATION SPECIALIST CLASS SUMMARY: J kl ..... :---- ..-' l~ ak ........ gll WlMllll MIg I~,~1 I ~1 IIl~llllg eglgty. III1~ Will I1~ ~IM~IMIII~ IIIga~lMll III IIl~ ~lglllllll~$ IIIg gA~ll~Ml~llll~llt IIl~Ml~gl gin Malgl Iglgt~ gg~.~, ~1~ Wllllll~ll~y gwgl~lggeI WllllllMIIl~y I~lgM~llgI gin WllllllMIIIty U~ di~i~, ~m, ~ a~ ~imes a ~Ne fire ~. ~lic ~lion g~ ~e~ ~mm; ~~s o~er ~ as r~ui~ REPRESENTATIVE DUTIES: The following typical tasks and responsibilities are representative of this class. They are descriptive, not lim~ing. ESSENTIAL DUTIES: Plans, conducts and develops safety, fire and bum prevention programs; coordinates fire safety and prevention prof~rams with other city departments and public apencies as reeuired: investigates and evaluates various community needs, and implements programs to address these needs; presents programs to homeowners groups, public and private schools, large groups, civic organizations, industry, businesses and other segments of the community; provides instruction in identifying and correcting potential fire and bum hazards in the home; reviews data to determine areas of the community requiring an emphasis in fire prevention instruction; coordinates engine company ac~ifies in Ihe implementation of fire safety programs; provides instruction to citizens regarding escape planning in the event of fire and other disasters; describes function and benefits of various types of smoke and fire detectors; instructs citizens regarding the extinguishment of minor fires pending the ardval of the fire department; coordinates juvenile fire setters program; prepares press releases and public service annOUncements in coordination with community programs; performs a variety of administrative and research assignments in response to requests from management staff; conducts special studies of organizational policies, procedures and practices relating to departmental and State mandated policies; compiles and prepares oral and written reports; compiles data and prepares grant proposals; organizes fund raising activities; assists in budget preparation; and performs other duties as required. CITY OF BAKERSFIELD CLASS SPECIFICATION: 27510 UNIT: WHITE COLLAR EEO4: PARAPROFESSIONAL , CLASS TITLE: PUBLIC/FIRE SAFETY EDUCATION SPECIALIST ,.,,-,.,,,~ A,,, ~ ,,,,,,,,, ,,, QUALIFICATIONS GUIDE: Training and Experience: Graduation from an accredited college or ~iniversitv witha 6achelor's de~ree in ~ fire science, public relations, communications or education; ~;-~ c.,,~ An equivalent co~ination ~ training and experier~e whic~ provides ~ capal)ilities to perform the described duties. Knowledge. Skills. and AbilitieS.'- ..................... operations --~ ---"'--- ~ --" '- --'-" ...... ;-- " The organization and o,,,., ~,,,,.,,,,,,,o ,.,, o,,,, ,.-.,, ,.,. ~,-,x ~-.,,.-,-,,,, ,,,,,, ...... safety, fire and bum prevention programs; public reletiqns and media re~ and Ability to: Communicate effectively both orally and in writing; establish and maintain effective working relationships with Clty ~,,~, p~:lc .~-~ pd¥&~ r~,,-~c.c.,;~&~¥-~--- those encountered in the course of the work; compile, analyze, and summarize statistical and technical data; __., ....... p,~-~ --: --,-.,--,- ~ --~,* .... _._....~ .,,.. prepare =, clear and concise records, reports, correspondence and__of~_.er.written materials; create brochures and informational packets; organize, coordinate, and schedule wod< projects efficiently; ex_.~..,ise independent iudgmant within .qeneral policy auidelines. Licenses or Certificate§: Possession of a valid Class 'C' California driver's license. Physical Conditions or Special Working Conditions: Must be willing to: work weekends, holidays and nights durirgl emergencies or as needed; work outdoors in all weather conditions; attend continuing education classes. Approved by the Fire Civil Service Board: 8-29-96 CITY OF BAKERSFIELD CLASS SPECIFICATION: 25140 UNIT: GENERAL' SUPERVISORY' EEO4: PROFESSIONALS 'GEOGRAPHIC INFORMATION SYSTEMS (GIS) COORDINATOR CLASS S~Y: Under general direction, is responsible for the development, coordination, implementation, maintenance and training for all facets of a City Wide Geographic Information System (GIS) including the vector and atm'bute information and system interfaces. Recommends hardware, software and sta~n~ requirements for the system; directs the work of others involved with GIS systems; performs related work as required. REPRESENTATIVE DUTIES:' The following typical tasks and responsibilities are representative of the position's essential duties. They are descriptive, not limiting. Essential Duties: Supenrises the development, operation, and maintenance of the City's Geographic Information System; integrates various atm'bute data bases on disparate operating platforms to vector base map; develops policies and procedures relating to system operations and services; ensures development and maintenance of city base map and associated layers; evaluates work techniques and methods for confomance with desired standards; acts as project manager for projects involving land data base development; directs the work of stafl'involved with GIS systems on a project or day-to-day basis; provides assistance and training in proper use of GlS data and systems; evaluates hardware and sol,rare for GIS systems; participates in the development of the budget; writes macros and high level language routines to maintain and access GIS data and systems; acts as City representative to external agencies; consults with deparunem heads or designated staff from all City departments; performs research and analysis; supports special projects; communicate clearly and concisely orally and in writing; makes recommendations to Management Information Services Director; and performs other duties as required. DISTINGUISHING CHARACTERISTICS: This is a position that has responsibility for the day-to-day functioning ofthe City GIS and is differentiated from Data Processing Manager, who is responsible for Office Systems, and Data Processing Supervisor, who is respons~le for systems and programming, in the nature of applications which will invoh,e land bnse data and information. QUALIFICATIONS GUIDE: Knowledge of: GIS products, techniques, procedures, and concepts; supervisory prindples and practices. Ability to: Plan, implement, and document a city-wide GIS; analyze systems designed and implemented on multiple hardware and software platforms; design a system to eliminate redundancy and to improve user acces~ numage projects that reach across multiple departments and agencies; create internal controls; reco~ policies and guidelines for data sharing and access across applications; develop and maintain ~ working relationships with GIS users in other departments and other agencies; communicate elfectiv~ both orally and in writing; plan, direct and review the work ofstaffon a project or day-to-day basis. CLASS TITLE~ GEOGRAPHIC INFORMATION SYSTEMS (GIS) COORDINATOR Trainin_~ and Ex~rience: Cn-aduation from an accredited college or university with a Bachelor's Degree in Computer Science, Geographic Information-Systems, Geography, or related-f~-ld andthree years-recent experience working in GIS related fields, preferably with local (municipal) government including experience with a wide variety of GIS applications. Class "C" California Driver's License required. physical Conditions or Special Working Conditions: Standard office environment and working conditions. ' Approved by the Miscellaneous Civil Service Board: Approved by the City Council: CITY OF BAKERSFIELD CLASS SPECIFICATION: 25130 UNIT: WHITE COLLAR EEO4: TECHNICIANS ~' SENIOR OFFICE SYSTEMS ANALYST CLASS SUMMARY: Under general supervision, provides consultation, technical, analytical, operational support, coordination and training services in the design, implementation and use of office automation systems and software applications in various City departments; respons~le for installation and maintenance of City Local and Wide Area Networks and Network Servers; assists in meeting the City's information systems and services needs; performs other work as required. REPRESENTATIVE DUTIES: The following typical tasks and respo~'bilities are representative of the position's essential duties. They are descriptive, not limiting. Consults with user departments to idantifyProblems and determine appropriate solutions; provides training for end users as wen as for Manag~t Information Services staff, prepan~s recommendations for hardware and software purchase and usage; participates in the evaluation, selection, installation and implementation of office automation ~1 networking systems hardware and software; provides technical support to Office Systems Analysts; designs training workshops and facilitates information services instruction. May assist in the evaluation and implementation of City-wide information functions such as: audio visual and telecommunications systems, mail distribution, duplication equipment (facsimiles, copiers, etc.) and records manage~ systems. DISTINGUISHING CHARACTERISTICS: This class is distinguished from the Office Systems Analyst class in thai it has a higher level of technical competency, and is respo~'ble for providing technical support for the decision making process and networking of the City's computer systems, including desktop, se~er, and mainframe computer sYstems. It is a non-supervisory position. OUALIFICATIONS GUIDE: Detailed technical knowledge of ourem network systems/applications and office sotb~tare programs; principles and practices of office automation; tnethods of office automation; word processing and spreadsheet techniques; hardware and software maintenance techniques, as well as a, wide breadth of knowledse of conunosdy available microcomputer software and hardware. Ability_ to: Explain technically complex issues to both Management Information Services staff and end user staff, install and maintain complex inter-related hardware and software systems including, but not limited to, Novell Netware and Windows ICl' Servers and clients; evaluate the needs of City staff to determine appropriate hardware and soRware solutions; independently research new and cmergin$ technologies; develop curriculums for in-house education; develop data protection and disaster recovery plans; develop documentation of Network procedures and facilities; develop and maintain effective working relationships; and communicate effectively both orally and in writing. SENIOR OFFICE SYSTEMS ANALYST Training and Ex_Dedence: Graduation fi.om an accredited college or university with a Bachelor's Degree in MIS, Computer Science, Mathematics, Engineering, Public or Business Administration or related field and 2 years of recent experience equivalent to Office Systems Analyst, specifically working with microcomputers. Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two (2) years. Licenses. Certificates or S_oecial R~uirements: A Novell Netware C.N.E. certification or equivalent~ Valid California Class "C" Driver's License. ~- physical Conditions or S_oecial Workin_~ Conditions: Standard office environment and working conditions and liffing and placement of computer equipment weighing up to 50 pounds. Approved by the Miscellaneous Civil Service Board: Approved by the City Counca: CITY OF BAKERSFIELD CLASS SPECIFICATION: 79970 UNIT:POLICE SUPERVISORY EEO4: PROFESSIONALS CLASS TITLE: COMMUNICATIONS OPERATIONS SUPERVISOR CLASS SUMMARY: Urx~r general supervision, supervises all aspects of the police communications center and computer data control unit; assists in planning, organizing and coordinating the activitie~ of the police communications center and the computer data control unit. REPRESENTATIVE DUTIES: The following typical tasks and responsibilities are representative .of all positions in the class. They are descriptive, not limiting. Essential Duties: Supervises police communications center supervisors and oversees the operation of the police communications center and computer data control unit; Supewises and schedules staff assigned to the communications center and computer data control Coordinates all police communications center shifts; Directs training of staff;, Monitors operational performance of the police communications center and computer data control system, equipment, and personnel; Coordinates maintenance of system and equipment with vendors and Management Information Services; Reviews operational logs to determine efficiency of operations; Participates in operational crisis management; Receives and investigates complaints from the public, department employees, other agencies, and public officials regarding police communications operations; Provides resolution to operational and staff problems; Performs administrative tasks including budgetary preparation; Develops operational plans and procedures; Prepares records and reports concerning the operations of the police communications center and computer data control unit; Develops and implements goals, objectives and priorities for the Police Communications Section; Pa~e I of'4 CITY OF BAKERSFIELD CLASS SPECIFICATION: 79970 UNIT:POLICE SUPERVISORY EEO4: PROFESSIONALS CLASS TITLE: COMMUNICATIONS OPERATIONS SUPERVISOR Essential Duties: continued Is notified in the event of major emergencies and may return to the police communications center to coordinate communications activities; Administers and supervises contracts for non-computer communications related services; Assures quality of operation and oversees the maintenance and repair of all communications and data equipment used in the Police Communications Section; Performs inspections on a regular basis of system, equipment, and staff;, Develops short-term and long-term plans in meeting the police communications center's needs in terms of growth, changes, priorities, and budget constraints; Parlicipatee in the planning of the porK:e communication center's maintenance program and upgrade efforts regarding system, equipment, and technology;, Counsels supervisors in solving problems, and provides training to operation changes, laws, standards, and new technology;, Performs other duties es required. DISTINGUISHING CHARACTERISTICS,,: The incumbent is responsible for the day-to-day supervision of the Police Communications Center and Computer Data Control Unit. This class is distinguished from the Police Captain in that the latter has full management and administrative responsibility for division operations. Communications Center Supervisors, on the other hand, provide direct supervision of personnel in a particular shift functioning in the Police Communications Center. CIUALIFICATION~ GUIDE: Training and Experience: Graduation from an accredited college or university with a Bachelor's Degree in Computer Science, Communication, Police Science, Criminal Justice, Business or Public Administration, or a related . field and three (3) years of progressively responsible experience in a professional superviso~y capacity in communications for a public agency, preferably in police or fire operations operating Computer Nded DIspatch system (CAD) and 9-1-1 emergency telephone equipment. Qualifying experience beyond the required Ihree (3) years can be substituted for the education requirement on a 2 for 1 basis (2 .years experience for 1 year of college). Page 2 of 4 CITY OF BAKERSFIELD CLASS SPECIFICATION: 79970 UNIT:POLICE SUPERVISORY EEO4: PROFESSIONALS CLASS TITLE: COMMUNICATIONS OPERATIONS SUPERVISOR CIUALIFICATIONS GUIDE: continued Knowled~3e of: Computer operations management in a VSE and AIX/UNIX environment, telephone, teletype, radio, and other communications center equipment; Federal Communications Commission rules and regulations governing the operation of radio- telephone transmitting and receiving systems applicable to public safety operations; Public safety communications procedures and systems; Principles and practices of supervision; Computer Aided Dispatch (CAD) and 9-1-1 emergency systems; Principles and practices of organization, management and budget preparation; Police department organization and operations. At~;~ to: Train, direct and supervise personnel in complicated communications procedures; Analyze technical informab=n, evaluate alternatives, and make sound, independent judgments within established guidelines; Interpret laws, regulations, administrative policies and guidelines; Prepare clear, concise and effective written reports, analyses, correspondence and other materials; Evaluate existing systems and direct the development of improvements to meet future needs; Plan organize, direct and coordinate police telecommunications system which includes Computer Aided Dispatch (CAD) and 9-1-1 emergency systems; Maintain accurate records and files; Establish and maintain effective working relationships with management officials, union representatives, employees, and officials of other government agencies; Think clearly under stress and to respond quickly and accurately;, Operate a personal computer. P~e 3 CITY OF BAKERSFIELD CLASS SPECIFICATION: 79970 UNIT:POLICE SUPERVI,?~)RY EEO4: PROFESSIONALS CLASS TITLE: COMMUNICATIONS OPERATIONS SUPERVISOR Ucenses and Certificates: Possession of a valid Celifomia Class "C' driver's license. Physical Conditions or Special Working Conditions: Standard office environment and working conditions. Page 4 of'4