HomeMy WebLinkAbout10/19/2007 B A K E R S F I E L D
CITY MANAGER'S OFFICE
MEMORANDUM
October 19, 2007
TO: Honorable Mayor and City Council �/
1
FROM: Alan Tandy, City Manager
SUBJECT: General Information
1. Enclosed is an update on the time frames and issues on select major capital improvement
projects. We will do an update at a Council meeting — probably in January.
2. Central Park is being fenced off starting today, October 19th due to construction of Phase I of the
Mill Creek Project. The Art Museum and Senior Center areas will remain open during
construction. The work in the water way itself has to occur during the December maintenance
shutdown of the Kern Island Canal. Other elements will follow.
3. 1 will be going on vacation from noon Thursday the 25th until Tuesday November 6th. John will
be in charge and the office will have my contact information should it be necessary.
4. Enclosed are flyers for the Good Neighbor Festival at Dr. Martin Luther King Jr. Park on October
20th and the Fall Festival in The Park at River Walk on October 27th and 28th. The Good
Neighbor Festival will include a ribbon cutting
project. at 1:00 p.m. for the Children's Community Garden
5. The Streets Division work schedule for the week of October 22nd is enclosed.
6. Responses to Council requests are enclosed, as follows:
Councilmember Benham
• Status of construction of alley on "F" Street between 24th and 26" Streets;
• Citizen's complaint related to cable rates;
Vice-Mayor Hanson
• Follow-up on a citizen's suggestions that speed limits be reduced in the city;
Councilmember Couch
• Graffiti and Vandalism at William Park Greens; and,
Councilmember Scrivner
• Letter from citizen regarding incidents at Quilters Haven.
AT:rs:rk
cc: Department Heads
Pamela McCarthy, City Clerk
Roberta Gafford, Assistant City Clerk
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Good Neighbor g Festival
no r�
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He VVidden row
Sponsored b
P y �
Southeast Neighborhood
d� Partnership
fAREEMPO
HEALTH
�O
Quo
EAPLOW&EW X
WO � q
October 20, 2007
Dr. Martin Luther Kin g Jr. Park
11 :00 a.m. to 2 :00 .m
p -
For more information please contact
The Dr. Martin Luther King Jr. Community Center at
" Kern Family
Health Care Mercy&Memorial
322-9874 Catholic HealthrarrlL'est
Kern Of Heolih Sy5tem5 Cash HOSPITALS
SATURDAY, OCTOBER 27m
Fun Run/WA 8:30 a-m° Bike Costume Cot s-I as
Storybook Land 2:80 - 6:oo P-m
Costume ntest :oo pa1ma
Family 3utertaimmtsmvi
10 ���� 7 p.
m- �7(le Music 4 PJL
Food & Craft Vendors John Corbett Band
Farmers Market -with HcoveTAe
es, Rounders and Okra
Haunted Maze
s
SUNDAY, OCTOBER 2 �
10 o Paso
2,
Food (Cmft eLd"ns,
Fay(em Mket
f
"CITY MAKERSFIELD
Recreation
&ParkS' 661 26=FUG
Page 1 of 2
STREETS DIVISION — WORK SCHEDULE
WEEK OF OCTOBER 22, — OCTOBER 26, 2007
Resurfacing/Reconstructing streets in the following areas
Resurfacing streets in the area between Union Avenue & King Street, California
Avenue & 4" Street.
Resurfacing streets in the area between 8th Street & 4th Street, east of "P" Street.
Miscellaneous Streets Division projects:
Installing curb, gutter and sidewalk in the area between E. Truxtun & California
Avenue, Baker Street & Williams Street (CDBG FUNDED)
Installing curb-cut (Handicapped ramp) on E. Truxtun by the homeless shelter.
Grading for Aera Park
Working on the Mill Creek project, installing fence and preparing area for grading.
C:\DOCUME-1\RKIRKW-1\LOCALS-1\Temp\XPgrpwise\Week of October 22,2007.Work Schedule.doc
Page 2 of 2
STREET SWEEPING SCHEDULE
Monday, October 22, 2007
City streets in the area between Allen Road and Jasmine Parker Drive, from Palm
Avenue north to the canal.
City streets in the area between Allen Road and Rider Street, from Johnson Road
north to the canal.
Tuesday, October 23, 2007
City streets in the area between Olive Drive and Meany Street, Coffee Road to
Knudsen Drive
Bewteen Columbus Street and 34th Street, Chester Avenue to San Dimas Street.
Wednesday, October 24, 2007
City streets in the area between Snow Road and Hageman Road, Jenkins Road to
Jewetta Avenue.
Between Niles Street and Jackson Street, Union Avenue to Beale Avenue.
Between Sumner Street and E. Truxtun Avenue. Beale Avenue to Brown Street.
Thursday, October 25 2007
Between Snow Road and Hageman Road, Jewetta Avenue to Calloway Drive.
Between Berkshire Road and Astor Avenue, So. "H" Street to Union Avenue.
Friday, October 26, 2007
Between Coffee Road and Calloway Drive, Norris Road to Granite Falls.
Between Hageman Road and Meacham Road, Old Farm Road to Calloway Drive.
Alfred Harrell Highway - 178 Highway to the N/W City Limit.
Streets in the neighborhood north of 178 Highway, east of Valley Street.
Mira Monte Drive -
C:\DOCUME-1\RKIRKW-1\LOCALS-1\Temp\XPgrpwise\Week of October 22,2007.Work Schedule.doc
Z'z 0
B A K E R S F I E L D 0ICT 1 7 2007
CITY OF BAKERSFIELD
PUBLIC WORKS DEPARTMENT
MEMORANDUM
TO: Alan Tandy, City Manager
FROM: Raul Rojas, Public Works Director
DATE: October 12, 2007 /14V
SUBJECT: F STREET ALLEY
Referral No. 1837
COUNCILMEMBER BENHAM REQUESTED STAFF FOLLOW UP ON A REQUEST TO
COMPLETE CONSTRUCTION OF THE ALLEY ON F STREET BETWEEN 24TH AND
26TH STREETS.
We are resurfacing 25th Street and some other streets in the area this month. They
have already been prepared by having the pavement ground along the gutters and at
the pavement limits. The grinder was too big to work in the alley. The Contractor will be
bringing in their small grinder to grind the alley. This will be done this month to allow
paving of the alley at the same time that streets in this area are being paved.
GAGROUPDAT\Referrals\2007\10-10\Ref#1837 F Street Alley.doc
B A K E R S F I E L D
CITY MANAGER'S OFFICE
MEMORANDUM
October 18, 2007
TO: Alan Tandy, City Manager
FROM: q4*94da S ey, Assistant to the City Manager / PIO
SUBJECT: Cable Rate Complaint
Council Referral #001838
Councilmember Benham requested staff assist citizen with a complaint related to
cable rates.
Staff contacted Bright House Networks for the background related to Mr. Suorez'
concerns about the transition of his cable account from Suddenlink to Bright House
Networks. Mr. Suorez was concerned about the difference in rates and cable
packages. The Director of Customer Service at Bright House has spoken to Mr. Suorez
about the transition of cable service from Suddenlink to Bright House. His concerns
have been alleviated, and he has been informed as to when a cable package similar to
the one he previously had will be available for his neighborhood.
Attached for your information is a letter from Bright House Networks explaining the
issues involved with the migration of customers to the Bright House physical line up and
rate structure.
RECEIVED: 10/17/07 4:51PM; ->CITY OF BAKERSFIELD; #454; PAGE 2
Oct 17 07 07: 09p BRIGHT HOUSE NETWORKS 6613953378
p. 2
3701 North Sillect Avenue Joseph R. Schoenstein
Bakersfield, CA 93308 Division President
Tel (661) 634-2260 Bakersfield Division
Fax(661) 395-3378
bright
house
NETWORKS
October 17, 2007
Ms. Rhonda Smiley
Assistant City Manager
1501 Truxtun Avenue
Bakersfield, CA 93301
Dear Ms. Smiley:
This letter is in response to a concern forwarded to our office raised by Bright House Networks
customer,Elmer Suorez,regarding pricing for Limited Basic service.
Mr. Suorez is a customer who was previously served by Suddenlink and is now a Bright House
Networks customer. He currently receives channels 2-25 and pays a total of$27.36 a month.The
Bright House Networks published rate card for the similar service (channels 2-22) is $12.95 a
month. Becky Mitchell, our Director of Customer Service, contacted Mr. Suorez directly and
resolved his concern.
Although the Bright House Networks acquisition of Suddenlink has closed, we are still in the
process of migrating customers to our physical lineup and rate structure. Until this process is
complete, former Suddenlink customers will continue to receive their former Suddenlink lineup
and corresponding rate.This is a systematic process that requires a great deal of both physical and
"back office" preparation. Because Suddenlink operated on different cable plant, infrastructure
and technical platform, there are a considerable number of steps that need to be taken to migrate
those customers onto the equivalent Bright House Networks systems.
While we are expediting this process as much as possible,this will take a few months due in no
small part to our determination to do it right the first time and with minimal customer impact
and/or disruption of services. Some of the steps that need to occur include:
❑ Physically moving cable lines from Suddenlink's cable plant to our cable plant
❑ Migrating customers billing information to our billing system
❑ Reconciling customer rates once they are moved to our cable plant
All of this must be done with the highest level of customer focus on issues like maintaining
continuity of customer history in our billing system,making sure that services are not interrupted,
transferring pertinent information like HSD data and recorded programs on DVRs, etc. Although
the physical migration of these customers is complicated, our biggest effort continues to be
making it as seamless as possible.
RECEIVED: 10/17/07 4:52PM; -CITY OF BAKERSFIELD; #454; PAGE 3
Oct 17 07 07: 08p BRIGHT HOUSE NETWORKS 6613853378
p. 3
In addition to migrating cable services, we are also getting ready to launch services heretofore
unavailable to these customers like Video On Demand and Digital Phone.
Our primary goal is to keep customers informed at every turn and some of those communication
pieces have included:
• Newspaper ads run in the Californian
• Mailers sent directly to customers
• Radio commercials
❑ BilIboards
❑ Personal phone calls to customers
❑ Automated reminder calls
❑ Informational video which runs on a dedicated channel(Channel 22)
❑ Weekly updates to our website
We have developed extensive communication plans to let customers know of changes each step
of the way. And, as always, our customer service representatives are happy to assist with
individualized customer questions or concerns.I am personally delighted to answer any questions
you or the Council may have.
Finally, thank you again for allowing us the opportunity to resolve Mr. Suorez's issue. Feel free
to direct any future correspondence to me so we can address each individual concern.
Regards,
-
VVVY L Y (-'--
Joe Schoenstein
President,Bakersfield Division
Bright House Networks
cc: Becky Mitchell
•
^T 1 2007
B A K E R S F I E L D
CITY OF BAKERSFIELD
PUBLIC WORKS DEPARTMENT
MEMORANDUM
TO: Alan Tandy, City Manager
FROM: Raul Rojas, Public Works Director
DATE: October 12, 2007
SUBJECT: SPEED LIMIT REDUCTIONS
Referral No. 1839
SE-MAYOR �HANSON REQUESTED STAFF FOLLOW UP ON A CITIZEN'S
UGGESTION T SPEED LIMITS BE REDUCED IN THE CITY.
The City's speed limits are set based on the requirements of the California Vehicle
Code. The County, and the rest of California, is also subject to the same requirements
for setting speed limits. The basic speed laws in the Code allow the local jurisdiction to
reduce the speed limits down from 65 miles per hour, for major roads, or up from 25
miles per hour for local streets. An engineering study, performed in accordance with
State law, is used to set a speed limit of other than 65 or 25 miles per hour. These
studies are required to be done every five years to maintain a legitimate speed limit for
police enforcement. Traffic Engineering staff study approximately 150 road segments
per year for speed limit updates or new speed limits.
If there are specific roads or streets in the City that are of concern, the Public Works
Traffic Engineering staff will perform a traffic speed study to confirm the speed limit. If
the study shows that the speed should be raised or lowered to conform to State law, it
will be sent to the City Council for approval and the signs will be posted at the new
speed limit. Contact Stephen Walker, Traffic Engineer, at 326-3959, or Ryan Starbuck,
at 326-3995, for specific speed limit requests.
C:\DOCUME-1\glorenzi\LOCALS-1\Temp\XPGrpWise\Ref#1839 Speeding Limit Red uctions.doc
B A K E R S F I E L D
Department of Recreation and Parks
Date: October 16, 2007
To: Alan Tandy, City Manager
From: Dian4bonoZer, Director of Recreation & Parks
Subject: Bill Park Greens—Graffiti & Vandalism
Ward 4
A resident of the Bill Park Greens area reported the play equipment, park picnic tables
and other park fixtures were grossly covered in graffiti. They also reported vandalism to
the rubberized play surfacing near the play equipment.
City staff removed numerous types of graffiti from the play equipment, picnic shelter
area, picnic tables and other park furnishings.
A portion of rubberized surfacing near one of the playground equipment components
was set on fire and attempted to burn. Fortunately the damaged area was not in the "fall
zone area" but an access point to get on and off the play equipment. The entire play
area is still totally safe.
Staff is currently assembling a contract to have the damaged rubber surfacing repaired
at Bill Park Greens as well as several other park sites that need repairing in the city. We
anticipate these repairs beginning in about forty-five (45) days.
Marilyn L. Owen
13705 Veracruz Drive
Bakersfield, GA 93314
September 8, 2007
City of Bakersfield
Mr. David Couch
1501 Truxtun Avenue
Bakersfield, CA 93301
Pe: William Park Greens
Neighborhood Park
Dear Mr. Couch:
Thank you for having some of the graffiti cleaned up at our local park (the graffiti
inside the slide dome has been painted over).
However — there are still some items of concern. l have taken the liberty of
photographing the situation for you to review in hopes that maintenance crews or
who ever is responsible can remedy this sad situation.
The photos show the long standing damage to the play mat but most of all the
graffiti on the tables is just unacceptable to any reasonable person.
Thank you for your continued assistance.
Yours truly,
Marilyn L. Owen
ALI-AMERICA
B A K E R S F I E L D
1990
October 16, 2007
Marilyn L. Owen
13705 Veracruz Drive
Bakersfield, Ca 93314
Dear Ms. Owen,
We thank you for bringing to our attention your concerns at Bill Park Greens. In
particular, the ongoing graffiti and vandalism to the rubber surfacing within the
playground equipment.
The graffiti on the playground equipment, picnic shelters, picnic tables and other
park fixtures were removed by city staff on Friday, October 12tH
Staff is preparing a contract to have the vandalized rubber surfacing repaired at
Bill Park Greens along with several other park sites in the city. The damaged
area is located at access and exit points on the play equipment rather than in the
"fall zones" where the children could get hurt if falling off the equipment. This
repair project should get underway within forty-five (45) days.
Again, we do appreciate you bringing these items to our attention. If you have
any further questions or comments, please call me at (661) 326-3117.
Sincerely,
Dianne Hoover
Director of Recreation & Parks
RECREATION AND PARKS
900 Truxtun Avenue • Suite 100 • Bakersfield • California • 93301
(661)326-FUNN•Fax(661)852-2140
AIC��s�
r MEMORANDUM
CITY ATTORNEY
c`ILI oil
October 19, 2007
TO: COUNCILMEMBER ZACK SCRIVNER
FROM: VIRGINIA GENNARO, CITY ATTORNEY
SUBJECT: REBECCA FISCHER LETTER
COUNCIL REFERRAL NO. : N/A
Councilmember Zcrivner requested a response to the letter from Rebecca Fischer dated
October 2, 2007 regarding the incidents at Quilters Haven.
In response to Zack Zcrivner's referral, the attached letter was mailed.
VG:vl
Attachment
CITY ATTORNEYq ,
VIRGINIA GENNARO �
b
DEPUTY CITY ATTORNEY -
Michael Richards s
Joshua H.Rudnick „e
Robert M.Sherfy °
ASSOCIATE ATTORNEY
Jefferson Billingsley CITY OF BAKERSFIELD
Andrew Whang
OFFICE OF THE CITYATTORNEY
1501 TRUXTUN AVENUE
BAKERSFIELD,CA 93301
TELEPHONE: 661-326-3721
FACSIMILE:661-852-2020
October 19, 2007
Ms. Rebecca Fischer
2308 Terrace Way
Bakersfield, CA 93304
Re: Quilters Haven
Dear Ms. Fischer:
As I mentioned during our conversation, the letter you sent to Congressman
McCarthy was referred to the City of Bakersfield for further follow up. This letter is a
follow-up to our conversation concerning the incidents you described involving Quilters
Haven, one of the local businesses in Bakersfield.
We have reviewed California Civil Code Sections 54 et seq, that apply to your
situation. We do not have sufficient information regarding whether the dog in question
qualifies as a service dog. We did contact Quilters Haven by telephone, but they did not
wish to comment and indicated they had retained an attorney. I obtained no further
information regarding the incidents.
We also agree with Congressman McCarthy that should you wish to pursue this
civil matter, you may want to seek legal counsel from Greater Bakersfield Legal
Assistance (GBLA) or from a private attorney. GBLA is located at 615 California Ave,
Bakersfield, CA 93304, and their telephone number is (661) 325-5943.
Another possibility is to contact the Better Business Bureau to file a complaint
and/or to see if their dispute resolution process can assist you. Their telephone number
is (661) 322-2074.
Rebecca Fischer
October 19, 2007
Page 2
Should you have any further questions regarding this matter, please contact the
undersigned at (661) 326-3633.
Best Regards,
ANDREW WHANG
Associate City Attorney
AW:vl
cc: Councilmember Zack Scrivner
Quilters Haven